Apica has released the Apica Panel, a real-time analytics dashboard for all Synthetic Monitoring customers.
The Apica Panel allows a Web Performance Monitoring (WPM) customer to produce a custom KPI dashboard for internal organizational use. Correlate metrics from a host of available web services together with Apica Monitoring data on a single dashboard.
“The Apica Panel is not only an excellent organizational tool for DevOps, Support, and IT teams already using Apica Monitoring, but also extremely useful for high level Business Operations and Business Development personnel who would like a clearer view of how web performance affects revenue and growth over time,” says Erik Torlen, VP R&D at Apica. “The custom dashboards can be displayed on screens internally and provide a window into the critical metrics each team or individual must monitor on a daily basis.”
Managing the performance of today’s websites and applications requires a skilled team with access to reliable data and analytics. The number of different web services a single team may need to stay on top of a project or validate proper functionality can create serious organizational problems and threaten internal efficiency. The Apica Panel makes it easy for a team to organize all necessary and helpful metrics in one place, as well as view and analyze trends over time.
For example, a Business Development or Operations Manager could correlate sales figures from Salesforce or Adobe Analytics with performance data from Apica, such as page or purchase flow response times. This graph could help illuminate if response times are impacting sales figures (ie. Does a slower website really lead to less revenue?).
A Support team might use the Apica Panel to correlate Uptime/Downtime data from Apica WPM with support tickets from Desk.com or Zendesk. Is a slow website leading to more support cases from customers?
Possible third party web service integrations include Amazon Web Services, Basecamp, Desk, Google Analytics, Marketo, NewRelic, PagerDuty, Salesforce, ZenDesk, and many more, seen at right.
The Apica Panel is available as an additional service for all WPM customers and can be accessed from the Apica WPM dashboard.
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