APM

June 22, 2015

The "point of delivery", which is where users access composite apps, is the only perspective from which user experience should be evaluated. Thus, the most relevant metric for IT teams is not about infrastructure utilization. Instead, it is at what point of utilization the user experience begins to degrade. This means transaction completion. If transactions do not complete, user experience suffers as does business performance ...

June 17, 2015

Dynatrace’s Chief Marketing Officer Nicolas Robbe talks about Application Performance Management (APM), and the company’s ongoing business transformation and future outlook – including the merger with Keynote announced today ...

June 09, 2015

The development of new and more complex business technologies happens so quickly now that they are starting to outpace the rate at which IT organizations can effectively monitor the entire IT infrastructure and react to problems. This is particularly true as more enterprises adopt a hybrid model with some resources managed in the data center and some in cloud or SaaS-based environments. Simultaneously, IT organizations have become increasingly siloed as different personnel develop skillsets specific to different pieces of the IT infrastructure, such as database management, the network, information security, etc. As a result, the “war room” – where IT personnel gather to diagnose and fix a problem – more often than not devolves into a session of finger pointing and delays. Remedying this situation demands a new approach to managing performance that enables IT to become more proactive instead of reactive, and more collaborative instead of siloed ...

June 05, 2015

The PADS (Performance Analytics and Decision Support) Framework is a more strategic approach to linking next-generation performance management and big data analytics technologies. It establishes best practices for assuring user experience, reducing risk and improving decision making. The Framework provides real-time intelligence that enables companies to build customer satisfaction and loyalty, and improve operational efficiency ...

May 29, 2015

IT Central Station — leading review site used by enterprise tech professionals to research APM and other solutions in order to make informed buying decisions — is offering a free report on APMdigest.

May 18, 2015

It is easy to feel that so called "second generation" APM tooling rules the world. And for good reason, many would argue – certainly the positive disruptive effects of support for highly distributed / Service Orientated architectures, and the requirements of many fast moving businesses to support a plethora of different technologies are a powerful dynamic. That leaves aside the undoubted advantages of comprehensive traffic screening (as opposed to "hard" sampling), ease of installation and commissioning (relative in some cases), user accessibility, flexible reporting and tighter productive association between IT and business – in short, empowering the DevOps and PerfOps revolution. So, modern APM is certainly well attuned to the requirements of current business. What's not to like? Could these technologies have an Achilles heel? ...

May 15, 2015

Reveille has compiled industry statistics to create a new infographic that reveals a lack of in-depth visibility into business-critical Enterprise Content Management (ECM) applications’ components, processes, and service levels.

May 13, 2015

The PADS (Performance Analytics Decision Support) Framework helps companies take a more strategic approach to user experience. It's a framework that lets IT and business management understand the link between next-generation Application Performance Management (APM) and big data analytics to enable improved application governance and operational performance. Across industry sectors, companies that unify APM and user experience outperform their peer group in financial results and market valuation. These companies also use 30% fewer tools to achieve these results. The majority have consolidated onto a core platform from one vendor, with tactical deployments of other vendor solutions for specific use cases, departments or technologies. They consistently deliver stellar user experiences with greater IT productivity and lower costs than their less-performing peers ...

May 12, 2015

We conducted a performance diagnostic session on a live e-commerce website, and after our first initial glance at their landing page we saw the usual performance suspects. Some of the highlights we found on the website we analyzed during the performance clinic are below ...

May 11, 2015

Last December, my APMdigest prediction for 2015 was:"The advent of the “Internet of Things” (IoT) will elevate the importance of implementing powerful, easy-to-use and cost-effective APM solutions as a rapidly expanding universe of end-points are connected by software-enabled sensors and systems." Less than halfway through the new year and we're seeing the market activity around IoT opportunities accelerate ...

May 07, 2015

In the world of Application Performance Management (APM) it is always better to enlist more than one entity to help solve the mystery of performance problems. Gathering facts related to a crime is essential, and can be likened to utilizing an APM solution for solving application performance problems. The more information about an application’s behavior that you can obtain, along with understanding its idiosyncrasies within the environment, the more likely you will be able to pinpoint root causes of performance issues ...

May 05, 2015

Companies are rapidly adopting DevOps practices to create higher-quality software faster and more efficiently to improve customer experience, lower IT costs and enhance productivity. But the key to success for software-driven businesses is delivering value with BizDevOps ...

April 29, 2015

The world we monitor has changed. This change all starts with shifts in software development, the Internet, and the expectations of end users — each evolving rapidly and because of each other. Software development has moved from one development team building end-to-end applications for a mostly homogenous set of users to many teams assembling software components into an application for a more diverse set of users. Now, they have high expectations for software performance, led by the prevalence of consumer applications such as Facebook, Instagram, Twitter, YouTube, where everything is fast and mostly seamless. It is the confluence of these shifts that puts API performance front and center ...

April 21, 2015

Choosing the right IT management software is sometimes like looking for a needle in a haystack. There's so much to choose from, and it all seems to do the same thing and is claimed to be fantastic. But things aren't always what they seem. In a world that's changing faster than ever, virtualization and commodity hardware make it extremely difficult for your organization to choose the right tools. To point you in the right direction, I have set out 6 basic rules ...

April 16, 2015

True Application Performance Monitoring cross-cuts many IT tiers: network infrastructure, physical and virtual infrastructure, databases, mobile devices, etc. An ideal Application Performance Monitoring solution provides visibility over any infrastructure, for any app and any audience ...

April 03, 2015

Explaining why your CEO should care about APM is not always an easy task. Your CEO wants to know in as little time as possible what it is, why I need it, and how it works, perhaps in that order. Here is how to translate APM into CEO-speak and improve your chances of executive buy-in ...

March 27, 2015

After speaking to thousands of APM users during my time with Gartner, I have seen 5 key issues that cause APM failures ...

March 24, 2015

With the proliferation of composite applications for cloud and mobility, monitoring individual components of the application delivery chain is no longer an effective way to assure user experience. IT organizations must evolve toward a unified approach that promotes collaboration and efficiency to better align with corporate return on investment (ROI) and risk management objectives ...

March 18, 2015

As March Madness continues to be a digitally driven event with a large US following, IT knows the business network will be put under additional stress and employee productivity will decline amid the tournament frenzy and all-consuming bracket. This is especially true during the first two days of the tournament when early round games take place during peak work hours. To help better prepare organizations for the oncoming flurry, we've put together our own "Final Four" list of actions every IT team can take to ensure networks don't come down with the nets ...

March 17, 2015

March Madness is basketball ecstasy for college hoops fans. But it's network agony for the organizations and IT managers forced to deal with severe strains on the network and threats of poorly performing applications. Of course, ever-increasing cloud usage and bring your own device (BYOD) policies only heighten the challenge for IT. With a little bit of proactive planning and with the right performance management tools in place, IT Ops can accurately monitor, identify and address application and network performance issues before they can impact the business. Here are a few tips to make sure administrators stay sane during March Madness ...

March 12, 2015

Retailers confirm that you should have a site performance plan in place, according to the AppDynamics Holiday Web and Mobile Site Performance Review. Here’s the evidence: Retail sites with a site performance troubleshooting process in place were 92 percent more likely to meet or exceed their revenue goals for Black Friday, according to the survey of retail executives ...

March 06, 2015

As discussed in a previous blog, selecting the right APM for DevOps is an “EPIC” decision. Easy, Proactive, Intelligent, and Collaborative is a user-driven approach to APM focused squarely on helping ITOps teams succeed at managing application performance ...

February 28, 2015

In Part 3 of this interview, Cameron Haight, Gartner Research VP, IT Operations, discusses the new focus of his research: Application Performance Management ...

February 19, 2015

Unplanned application downtime costs the Fortune 1000 from $1.25 billion to $2.5 billion every year, according to an IDC report: DevOps and the Cost of Downtime: Fortune 1000 Best Practice Metrics Quantified. The report brings to light the real costs and impact of outages, and offers real insights into the adoption and impact of DevOps practices in large enterprises ...

February 17, 2015

With agile and lean influencing our thinking, it’s perhaps no surprise that the impetus behind DevOps has come from development. That’s great for the speed side of the equation, but success requires that IT operations also modify their practices. This means ensuring that Application Performance Management (APM) tools and processes are not only supporting the resilience and service goals of production systems, but that they exhibit the functionality needed to help improve customer experience – even as applications are developed, tested, released and deployed. APM can accelerate the benefits of DevOps, but where do you start and what tools do you use? The tech landscape is littered with many products and services all claiming to be the secret sauce that’s going to support a DevOps-like culture. But don’t be fooled, modern APM can only accelerate DevOps when it exhibits four fundamental characteristics. Quite simply it has to be "EPIC" ...

February 16, 2015

Ensuring application performance is a never ending task that involves multiple products, features and best practices. There is no one process, feature, or product that does everything. A good place to start is pre-production and production monitoring with both an APM tool and a Unified Monitoring tool ...

February 13, 2015

APMdigest asked experts from across APM and related markets for their recommendations on the best ways to ensure application performance before app rollout. This final set of six recommendations covers topics including the development environment and deployment ...

February 12, 2015

APMdigest asked experts from across APM and related markets for their recommendations on the best ways to ensure application performance before app rollout. The second set of six recommendations includes testing and analytics ...

February 11, 2015

Ensuring application performance is not just about IT operations. Prior to app rollout, the role of development and DevOps teams, and even IT Operations, in preventing application performance problems cannot be underestimated. But how do these diverse teams accomplish this goal? How do they prevent – or even identify – application performance issues before the app is even in production? With these questions in mind, APMdigest asked experts from across Application Performance Management (APM) and related markets for their recommendations on the best ways to ensure application performance before app rollout. This extensive list includes processes, approaches and tools to consider.

APMdigest presents the 18 recommendations in three parts, with six categories presented each day. The first six recommendations presented here start out with development's performance basics including DevOps and APM ...

January 30, 2015

Of those surveyed, 95% of IT managers said the success of their data centers relies on proper performance analytics and IT optimization, with close to half reporting their data center is “extremely reliant” on these factors. according to TeamQuest's Global IT Management survey ...

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