May 08, 2014

The following are four reasons why you should utilize Application Performance Management (APM) tools ...

May 06, 2014

With every minute you can shave off root cause analysis, you get a minute closer to restoring the performance or availability of a process that's important to your business. But the plethora of monitoring tools used throughout your organization, each with its own root cause perspective about the IT environment, can lead to confusion, dysfunction and drawn-out debate when things go wrong. To get the most business value from these diverse views, you need to understand how they can work together ...

May 02, 2014

Response time is the total amount of time you waited for something you asked for. If you have response time data, there are some really interesting questions you can answer about the total amount of time spent waiting and theoretical max throughput that can be achieved. Here we will look at a couple of them ...

May 01, 2014

For companies doing business over the web, any degradation of the customer online experience can have a negative and immediate impact. When a website does not operate fast enough on customers' screens and mobile devices, there's a serious problem. "Blamestorming" sessions are often useless, however. Almost every time, the cause will be found with one or several third-party content providers. Ironically, while the goal of these services is to enable rich end-user experiences, they can actually have the adverse effect of slowing down a site and driving end users away ...

April 30, 2014

In February, the Supreme Court effectively killed “Net Neutrality” for most US households by ruling that cable companies, who are not “common carriers” within the scope of the FCC’s definition, do not have to provide equal treatment of all Internet traffic ...

April 25, 2014

Application (App) Hugger: Someone who is obsessed with application availability, particularly from the end user perspective — in the same manner that the “server hugger” focuses on infrastructure monitoring ...

April 24, 2014

Jonah Kowall, Research Vice President, IT Operations Management at Gartner, discusses the changing and volatile APM market in 2014 and beyond ...

April 23, 2014

Jonah Kowall, Research Vice President, IT Operations Management at Gartner, discusses Gartner's 2013 Magic Quadrant for Application Performance Monitoring (APM), complexity in today's product offerings, and the market's move to simplify APM ...

April 22, 2014

Jonah Kowall, Research Vice President, IT Operations Management at Gartner, discusses Gartner's 2013 Magic Quadrant for Application Performance Monitoring (APM), and APM hot topics including SaaS and Mobile ...

April 21, 2014

Tolerance for application downtime is decreasing, the cost of service slowdowns and interruptions is increasing, and the resources dedicated to manage the entire, complex, heterogeneous environment are flat at best if not shrinking. You don’t need a crystal ball to see that this is a recipe for disaster ...

April 16, 2014

Performance monitoring is about understanding what's happening right now. It usually includes dealing with immediate performance problems or collecting data that will be used by the other performance tools (such as capacity planning) to plan for future peak loads ...

April 15, 2014

Helping data center personnel and enterprise IT professionals translate their data into information by isolating causal versus derived events is really relevant to businesses these days. In most of my explorations, I have discovered that organizations are using a best-of-breed approach to monitoring, in what has resulted in a sort of Balkanization of the data center ...

April 10, 2014

The PADS Framework, for Performance Analytics and Decision Support, represents a more holistic approach to adaptive, proactive and predictive operational data management and analysis. The framework links advanced performance management and big data analytics technologies to enable organizations to gain deep and real-time visibility into, and predictive intelligence from, increasingly complex virtualized and mobile systems across the entire application delivery chain ...

April 09, 2014

For IT organizations and businesses as a whole, there's tremendous pressure to deliver innovative mobile apps to market faster with a best-in-class user experience that boosts employee productivity or enhances customer engagement. The trickledown effect is this puts pressure on developers and architects to shorten application lifecycles in order to deliver these applications quicker ...

April 08, 2014

A new Performance Analytics and Decision Support (PADS) framework linking advanced performance management and big data analytics technologies will emerge in 2014 ...

April 01, 2014

A major chunk of communication in an organization happens via email and any downtime in email can impact productivity and revenue. This is why availability and performance of Microsoft Exchange is vital for an organization that uses it. Here are some issues that can affect your exchange server performance and the parameters that need to be monitored to avoid those issues ...

March 27, 2014

In Part 2 of this article series, we will look at the rising popularity of Application Performance Monitoring (APM), the resurgence of BSM, and how APM and BSM are converging to achieve the goal of IT and business alignment ...

March 26, 2014

The world is full of paradoxes. To solve them, you have to look at the facts in a different, even nonconventional way. You have to step outside your bubble ...

March 25, 2014

Interest in Business Service Management (BSM) is resurging as companies strive to make their IT departments more responsive to their business needs. Simultaneously, APM has also emerged stronger in the last few years to encompass a broader scope in IT management. This two-article series looks at the evolution of BSM and APM, the key drivers for both technologies, and how we're seeing them converge to fulfill the promise of aligning IT with business ...

March 24, 2014

Projects collect lots of metrics that they do not need. Here are some observations on why we collect too many metrics, and how we can avoid it ...

March 21, 2014

A recent study conducted by CA Technologies, The Changing Role of IT and What to Do About It, provides both a wakeup call and some guidance for CIOs and IT leaders not wanting to follow the path of the dinosaur to extinction ...

March 20, 2014

"Big Data" is among the hottest topics in business today. Executives want to know how to gain actionable insights and make decisions from the flood of data and metadata pouring out of their networks. That's good – it's their job to look for any way they can increase sales, reduce waste, and generally improve their business efficiency. But to get to those actionable insights, you first have to make some kind of sense of all this data ...

March 19, 2014

IT Central Station is a fast-growing professional social network for enterprise IT professionals to share knowledge and expertise. Reading reviews on IT Central Station are a valuable source to understand the challenges that other companies are facing today when managing application performance and choosing the right APM vendor to address their needs. The following are three themes I have seen discussed in some of our recent APM reviews ...

March 14, 2014

Today's businesses are far more dependent on IT services than ever, and that's true whether you're talking about internal IT services used to drive strategic operations, or external IT services used to satisfy client and customer demand. Among the more daunting long-term potential consequences of downtime to the organization are these ...

March 13, 2014

A well-oiled Application Performance Management (APM) solution comes from correlating bottom-up monitoring (infrastructure monitoring) with insights from top-down monitoring (real-time application monitoring) all within the context of the end-user-experience (EUE). But from what angle should we be looking at APM as it relates to IT strategy?

March 12, 2014

You've probably seen a couple of statistics that support of service-centric mapping: 80% of unplanned business service downtime is due to change, and that more than 50% of unplanned downtime is the result of human error ...

March 11, 2014

The market for Application Performance Management (APM) solutions continues to expand on the strength of innovation within the APM industry, resulting in new-generation tools, and also as a result of major shifts in IT usage around mobile and cloud, leading to demand for new APM capabilities. To help IT decision-makers choose the right solution for their needs, the Ovum Decision Matrix on APM takes 10 of the leading APM solutions, evaluates and compares them side-by-side ...

March 10, 2014

I have been in the performance engineering business for about 30 years. I get involved early on during system development and move off as the systems move to maintenance. I have noticed some similarities between the various projects that I have worked on ...

March 04, 2014

IT organizations are under more pressure to deliver exceptional business performance than ever. Further complicating the challenge is the evolving nature of IT. The rise of Big Data, mobile, cloud, and BYOD have added complexity, making it ever more challenging for IT to acquire the visibility they need to detect anomalies. Such situations are why Application Performance Management (APM) solutions exist. Most APM solutions do a good job of monitoring individual applications. But monitoring is not enough ...

February 27, 2014

A recent Infonetics Research survey indicated that adoption of hybrid clouds among enterprises is projected to more than double by 2015. However, the cloud abstracts important detail from the people who need to make sure it's performing as expected. As business-critical applications move to the cloud, IT professionals need to understand what's happening in the "black box" beyond their physical reach ...

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