The APM Blog

July 22, 2020
Terry Critchley
Author of "Making It in IT"

How does one acquire skills at the level appropriate to ones' self? Not by reading tomes at various levels; I have tried that and often understand every paragraph I read but still fail to grasp the subject. Sound familiar? It dawned on me that it was better to read a few small articles on the subject, maybe more than once, and eventually you should hit that "Eureka" moment when the topic slips into place. What follows is what I learned about learning; over many decades in IT ...

July 16, 2020
Akshaya Choudhary
Cigniti Technologies

eCommerce companies have entered into the domain of mobile applications given the huge number of customers using such apps on their smartphones on the go. However, these apps are vulnerable to both performance and security issues. Performance-wise, the apps may slow down while loading or transacting, give erroneous counts, become non-responsive across devices, and many more. So, the need of the hour for enterprises developing such applications is to invest in eCommerce performance testing ...

July 13, 2020
Andy Thurai
The Field CTO

Newly distributed operations teams are struggling to cope with the sudden change to the WFH (work from home) concept. IT operations teams were traditionally set up to work from centralized locations, unlike software and engineering teams. Some organizations have overcome that by implementing AIOps solutions; others are using a brute force method of employing more IT operations analysts to keep the distributed NOCs going ...

June 25, 2020
Sean McDermott
Windward Consulting Group

I've had the opportunity to work with a number of organizations embarking on their AIOps journey. I always advise them to start by evaluating their needs and the possibilities AIOps can bring to them through five different levels of AIOps maturity. This is a strategic approach that allows enterprises to achieve complete automation for long-term success ...

June 18, 2020
John DuBois
NTT DATA Services

For IT teams, run-the-business, commodity areas such as employee help desks, device support and communication platforms are regularly placed in the crosshairs for cost takeout, but these areas are also highly visible to employees. Organizations can improve employee satisfaction and business performance by building unified functions that are measured by employee experience rather than price. This approach will ultimately fund transformation, as well as increase productivity and innovation ...

June 10, 2020
Juan Orlandini
Insight Enterprises

In recent years, with the emergence of newer technologies ranging from the cloud to machine learning, IT modernization has evolved from a replacement of end-of-life infrastructure to an enabler of innovation and business value. It is a complex process that can take months or even years, but a recent survey shows that the effort begins to deliver measurable results almost as soon as an organization executes the first steps on its roadmap ...

May 14, 2020
Akshaya Choudhary
Cigniti Technologies

Digital technologies have enveloped our lives like never before. Be it on the personal or professional front, we have become dependent on the accurate functioning of digital devices and the software running them. The performance of the software is critical in running the components and levers of the new digital ecosystem. And to ensure our digital ecosystem delivers the required outcomes, a robust performance testing strategy should be instituted ...

May 12, 2020
Valerie O'Connell
EMA

In ancient times — February 2020 — EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. The future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workplace suddenly working from home ...

April 02, 2020
Dennis Drogseth
EMA

The results are in from Data-Driven IT Automation: A Vision for the Modern CIO. We were overall very pleased with the data, which was consistent and sometimes even revelatory ...

March 09, 2020
Dan Timko
J2 Global

The prospect of a pandemic, as unsettling as it is, can serve as a forcing issue that ensures your IT operation be ready to deal with almost anything, from a natural disaster to severe weather or a local outbreak of flu or norovirus. Your first priority must be to protect your people ...

March 02, 2020
Akshaya Choudhary
Cigniti Technologies

Any digital marketing strategy is underpinned on technology but making it a success needs additional efforts. These relate to changing an organization’s operating and business models, and its overall work culture. This also means engaging digital transformation services for integrating voluminous data to understand the customer behavior. Digital business transformation is about aligning your business with the requirements of the modern world ...

February 25, 2020
Pete Goldin
APMdigest

A widening gap between IT resources and the demands of managing the increasing scale and complexity of enterprise cloud ecosystems is evident, according to Top challenges for CIOs on the road to the AI-driven autonomous cloud, a new report based on a global survey of 800 CIOs conducted by Vanson Bourne and commissioned by Dynatrace ...

January 27, 2020
Eileen O'Loughlin
Capterra

Cloud-based project management (PM) software has become increasingly popular in the last five years. In this blog, we'll dig into the data from our 2019 PM software user report and expand on the rise of cloud-based PM tools, highlighting who is using these tools and what they're using them for ...

January 23, 2020
Dennis Drogseth
EMA

EMA is about to embark on some new research entitled Data-Driven Automation: A Vision for the Modern CIO. We're trying to piece a puzzle together that so far we don't believe anyone to date has fully done — seek out where and how IT is moving toward integrated strategies for automation in context with real-world objectives and obstacles. We'll be looking at four use cases, each of will no doubt tell its own story ...

January 22, 2020
Tom Kaneshige
BPI Network

Many pitfalls await CIOs on the journey to the cloud. In fact, a majority of companies have been only partially successful, while some are outright failing. To learn more about this migration, Business Performance Innovation (BPI) Network surveyed IT and business executives and conducted in-depth interviews ...

December 04, 2019
Terry Critchley
Author of "Making It in IT"

Useful digital transformation means altering or designing new business processes, and implementing them via the people and technology changes needed to support these new business processes ...

December 03, 2019
Terry Critchley
Author of "Making It in IT"

The word "digital" is today thrown around in word and phrase like rice at a wedding and never do two utterances thereof have the same meaning. Common phrases like "digital skills" and "digital transformation" are explained in 101 different ways. The outcome of this is a predictable cycle of confusion, especially at business management level where often the answer to business issues is "more technology" ...

November 14, 2019
Phee-Lip
BHP

A brief introduction to Applications Performance Monitoring (APM), breaking it down to a few key points, followed by a few important lessons which I have learned over the years ...

October 17, 2019
Navin Israni
Arkenea

As the data generated by organizations grows, APM tools are now required to do a lot more than basic monitoring of metrics. Modern data is often raw and unstructured and requires more advanced methods of analysis. The tools must help dig deep into this data for both forensic analysis and predictive analysis. To extract more accurate and cheaper insights, modern APM tools use Big Data techniques to store, access, and analyze the multi-dimensional data ...

October 15, 2019
Akshaya Choudhary
Cigniti Technologies

According to a study by Forrester Research, an enhanced UX design can increase the conversion rate by 400%. If UX has become the ultimate arbiter in determining the success or failure of a product or service, let us first understand what UX is all about ...

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