The BSM Blog

August 26, 2016
Pete Goldin
APMdigest

A little more than 70 percent of federal IT decision makers surveyed said their agency runs important applications on outdated IT systems, according to Dell's new State of IT Trends 2016 ...

August 24, 2016
Dennis Drogseth
EMA

While service catalogs are not new, they are becoming increasingly critical to enterprises seeking to optimize IT efficiencies, service delivery and business outcomes. They are also a way of supporting both enterprise and IT services, as well as optimizing IT for cost and value with critical metrics and insights. In this blog, we'll look at how and why service catalogs are becoming ever more important both to IT organizations and to the businesses and organizations they serve ...

August 16, 2016
John Myers
EMA

Organizations are embracing IoT as part of their strategic initiatives, with over 70% of respondents indicating that IoT is “essential” or “important” to their organization’s business and technical strategies, according to new research by Enterprise Management Associates (EMA), titled The Rise of the Internet of Things: Connecting Our World One Device at a Time ...

August 04, 2016
Pete Goldin
APMdigest

Business decision makers’ and IT decision makers’ understanding of current IT trends are much closer than they are generally perceived to be, according to the new Dell State of IT Trends 2016 global study ...

July 22, 2016
Pete Goldin
APMdigest

More than $1 trillion in IT spending will be directly or indirectly affected by the shift to cloud during the next five years, according to Gartner, Inc. This will make cloud computing one of the most disruptive forces of IT spending since the early days of the digital age ...

July 14, 2016
Dennis Drogseth
EMA

Cloud is no longer a new topic for IT, or for IT service management (ITSM). But its impact on how ITSM teams work, as well as on how IT works overall, has probably never been greater. Leveraging EMA research on the future of ITSM and on digital and IT transformation, this blog looks at data relevant to the impact of cloud on ITSM teams and addresses the following questions ...

June 16, 2016
Dennis Drogseth
EMA

In this blog I'd like to highlight one very critical area of AIA that came out in my research: the growing role of security as an integrated requirement for performance, change and capacity management ...

June 14, 2016
Pete Goldin
APMdigest

The global distributed performance and availability management software market is expected to grow at a CAGR of more than 13% until 2020, according to Technavio analysts.

June 07, 2016
Pete Goldin
APMdigest

By neglecting digital workforce transformation, companies are failing to build the capabilities they will need to succeed in an era of digital disruption, according to a new report, Workforce Transformation in the Digital Vortex, from The Center for Digital Business Transformation ...

June 02, 2016
Pete Goldin
APMdigest

Employees experience a dramatic gap between the services they seek out in their personal lives vs. those they tolerate at work, according to ServiceNow's new report, Today’s State of Work: The Service Experience Gap ...

May 27, 2016
Jean Tunis
RootPerformance

This blog is the final installment in a 5-part series on APMdigest where I discuss web application performance and how new protocols like SPDY, HTTP/2, and QUIC will hopefully improve it so we can have happy website users ...

May 25, 2016
Jean Tunis
RootPerformance

This blog is the fourth in a 5-part series on APMdigest where I discuss web application performance and how new protocols like SPDY, HTTP/2, and QUIC will hopefully improve it so we can have happy website users ...

May 24, 2016
Jean Tunis
RootPerformance

Regarding the HTTP/1.1 limitations outlined in my last blog, it was known that an update was needed to address them. But this did not happen, until recently. With the need for better performance, a number of workarounds were created to get around the limitations ...

May 19, 2016
Jean Tunis
RootPerformance

The HyperText Transport Protocol (HTTP) is the application layer protocol in the TCP/IP stack used for the communication of web traffic. The most widely used version is the previous version, HTTP/1.1, which has a number of limitations ...

May 18, 2016
Jean Tunis
RootPerformance

As websites continue to advance, the underlying protocols that they run on top of must change in order to meet the demands of user expected page load times. This blog is the first in a 5-part series on APMdigest where I will discuss web application performance and how new protocols like SPDY, HTTP/2, and QUIC will hopefully improve IT so we can have happy website users ...

May 12, 2016
Pete Goldin
APMdigest

Software Defined Network (SDN) is being called "the future of networking" for its ability to deliver greater efficiency and automation, however, research from British cloud and network provider Exponential-e has revealed that 86 percent of UK businesses do not understand SDN and 95 percent do not know what benefits it could bring to their enterprise ...

April 27, 2016
Julie Craig
EMA

The findings outlined in Part 1 of this blog point to a need for "smart" APM solutions supporting automation of change monitoring, performance and availability management, and production troubleshooting functions. With such capabilities in place, Dev and Ops resources could be freed up to deliver the new software products that have become the lifeblood of the agile business ...

April 26, 2016
Julie Craig
EMA

At a time when software is becoming increasingly business relevant, IT teams are, in too many cases, retreating to the silo monitoring techniques of the past to track and troubleshoot application performance ...

April 22, 2016
Jean Tunis
RootPerformance

Here are some common recommendations to optimize the steps of a web page request ...

April 21, 2016
Jean Tunis
RootPerformance

The performance of your website is obviously very important. When visitors comes to your company website, they won't stick around very long if it's slow. If those visitors are users of your web application, they may not be for long if they encounter a consistently slow performing app. So we want to make our websites and web applications fast. But how can we go about doing that? ...

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