The BSM Blog

March 07, 2016
Larry Haig
Intechnica

After establishing that End User Monitoring and Front End Optimization (FEO) are alive and well, I thought it would make sense to look at the current landscape of tools that can help in this area ...

March 02, 2016
Pete Goldin
APMdigest

IT and business professionals in the US and Europe understand the value of adopting a digital business model but struggle to find the best way to engineer it to deliver the greatest value to employees and customers, according to new research from Unisys Corporation ...

March 01, 2016
Russell Rothstein
IT Central Station

When it comes to DevOps solutions, there’s a dizzying choice of technology providers out there, from established enterprise companies to smaller headline-grabbing startups. Potential buyers can find it difficult to break through the vendor noise and FUD to really understand which solution will best fits their needs. I’d like to share some of the latest DevOps reviews on IT Central Station, so you can make your buying decisions free of vendor interference ...

February 29, 2016
Russell Rothstein
IT Central Station

When it comes to Application Performance Management (APM), there is a huge choice of solutions on the market, both from more established names as well as newer solutions. It can be hard for potential buyers to sort through the available options to really understand which solution will best fit their needs. IT Central Station helps to solve this problem, by providing a platform for real users to give in-depth reviews for a wide range of enterprise technology solutions. With an active community of over 130,000 users adding their expert reviews to our site, we’ve become a vital source of trusted information about enterprise technology. I’d like to share some of the newest APM reviews on our site, to help you make a more informed buyer decision ...

February 25, 2016
Pete Goldin
APMdigest

Increasingly diverse demands from next generation technologies is changing the role of network professionals, according to the 2016 Network World State of the Network study by IDG’s Network World ...

February 22, 2016
Larry Haig
Intechnica

Once upon a time, client side performance was a relatively straightforward matter. Fast forward to today, though, and the situation demands a variety of approaches to cope with the extreme diverseness of delivery conditions ...

February 18, 2016
Larry Dragich
Auto Club Group

We are only limited by our beliefs and the perceptions we have of what is real and what brings us value. The end users of our critical business systems are no different, and with the convergence of technology finding its way to their own personal devices, meeting the expectations of a quality customer experience for everyone is much more difficult ...

February 16, 2016
John Stevens
HostingFacts.com

When it comes to website speed, how quickly items on your page load (or don’t!) and how quickly pages will come up for a user when they click on something new, did you know that it could be costing you, and/or your business, money? ...

February 09, 2016
Pete Goldin
APMdigest

SDN is not expected to truly catch on in 2016, according to some experts on APMdigest's 2016 predictions list, however a recent International Data Corporation (IDC) forecast says: the worldwide software-defined networking (SDN) market — comprising physical network infrastructure, virtualization/control software, SDN applications (including network and security services), and professional services — will have a compound annual growth rate (CAGR) of 53.9% from 2014 to 2020 and will be worth nearly $12.5 billion in 2020 ...

February 04, 2016
Shamus McGillicuddy
EMA

It’s hard to define software-defined networking (SDN) as one thing, given that it is applied to so many different areas of networking: Data centers, enterprise campus, the WAN, radio access networks, etc. And each vendor that introduces an SDN product to the market is working from a definition that fits into its own strategy. But … what do those people who deploy SDN have to say? ...

February 02, 2016
Pete Goldin
APMdigest

IT and business executives agree that digital transformation and the use of hybrid clouds are key to competitive success in the digital age, according to a new study conducted by IDG Research Services ...

January 26, 2016
Pete Goldin
APMdigest

Companies are beginning the business mobility transformation — transitioning from the client-server era to the mobile-cloud era — shifting at least one core business process to the mobile paradigm, according to the VMware 2015 State of Business Mobility Report ...

January 19, 2016
Dennis Drogseth
EMA

I thought I’d begin the year by making some predictions about what to look for in 2016 in the area of IT service management (ITSM). In addition, I thought I’d add a little color by placing some personal bets about the likelihood of real progress in each area in 2016. Feel free to share your own thoughts on these. If you’re more accurate than I am (which could easily transpire), I promise to celebrate your insights in December 2016 ...

January 15, 2016
Pete Goldin
APMdigest

According to Brocade, moving into 2016, more businesses are expected to leverage smart machines and transformative technologies to give them a clear competitive advantage. Brocade outlines the top transformative technology trends in networking to watch for in 2016 and beyond ...

January 13, 2016
Dennis Drogseth
EMA

There is growing industry attention to user, customer, and digital experience management — often condensed by the acronym UEM for “user experience management.” This attention is more than justified, but most of the buzz leaves out critical questions like, “What is user experience management?”, “Who really runs (or who should run) the UEM show in the digital age?”, “What are its real benefits?”, and “What’s still missing from most UEM-related deployments?” In this blog I’m going to attempt to provide a few insights on each of these questions ...

January 05, 2016
Dennis Drogseth
EMA

In research done in 2015, Enterprise Management Associates (EMA) looked at changing patterns of IT service management (ITSM) adoption across a population of 270 respondents in North America and Europe. One of the standout themes that emerged from our findings was the need for the service desk to become a more automated and analytically empowered center of authority across IT as a whole. Rather than casting the service desk as a reactive, low-tech bastion of ineffective customer interaction, the data outlined requirements for a much more dynamic ITSM team — a team that could govern decision making and automate actions in dialog with operations, development, and business stakeholders ...

December 28, 2015
Larry Haig
Intechnica

As foreseen in previous years, the Application Performance Management (APM) market continues to develop, both in terms of numbers of providers and inherent functionality, particularly with regard to end user visibility. However, a lack of fundamental differentiation between many of the providers means that consolidation is to be expected, either due to the collapse of (over geared) Vendors, or via acquisition ...

December 02, 2015
Dennis Drogseth
EMA

EMA surveyed 306 respondents in North America, England, France, Germany, Australia, China and India about digital and IT transformation. The goal was in part to create a heat map around just what digital and IT transformation were in the minds of both IT and business stakeholders. One of the key lessons learned was that digital and IT transformation really do go hand in hand and both require a laser focus on obtaining the highest level of service performance and user experience ...

November 25, 2015
Pete Goldin
APMdigest

Retailers are investing heavily in digital business this year, according to the 2015 Retail & Consumer Holiday Outlook from PwC. This holiday season, 77% of retailers expect a 16% increase in digital revenues over last holiday season. PwC expects online shopping leaders to gain a 40% to 50% increase in digital revenues this holiday season ...

November 09, 2015
Dr. Thomas Mendel Ph.D.
Research In Action GmbH

The importance of Application Performance Management is at an all time high. The overall importance of Application Performance Management for the IT Service, Application and Operation Management space as a whole, is still growing every year. This makes it worthwhile to look ahead to see what the future will look like for the Next Generation of Application Management solutions ...

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