To begin a column, blog, or presentation with the idea that IT is undergoing a unique state of transformation may verge on cliché. And yet it’s still the truth. Moreover, this is a transformation that I would argue is more significant than the move to client/server off the mainframe, or even more significant than the advent of the Internet, itself. At least in terms of changing the role of IT and how IT needs to operate ...

As I dig out from the recent Blizzard of 2013 here in New England, the thought of being somewhere warm in the South Pacific sounds pretty good to me. But if I was a business located somewhere in the South Pacific, and I had to communicate and connect with my many global locations in a fast and reliable way, that remote location can easily become a liability ...

In the face of an ever-evolving cyber security landscape, researchers at Radware have identified a number of new attack methods representative of today’s increasingly sophisticated and severe DDoS threat ...

97% of executives agree that delivering a great customer experience is critical to business advantage and results, and respondents estimate that the average potential revenue loss for not offering a positive, consistent and brand-relevant customer experience is 20% of annual revenue, according to Oracle's “Global Insights on Succeeding in the Customer Experience Era report ...