BMC Software Sues ServiceNow for Patent Infringement
September 23, 2014
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BMC Software has filed a patent infringement lawsuit in the US District Court for the Eastern District of Texas against ServiceNow.

According to the lawsuit filed Sept. 23, 2014, ServiceNow has built much of its business around the infringement of BMC’s patented technologies. In the filing, BMC claims its patents are being violated by products that comprise core elements of ServiceNow’s IT management offerings, including:

- Incident Management and Problem Management
- Performance Analytics
- Configuration Management, including ServiceNow’s Configuration Management Database (CMDB)
- Discovery
- Orchestration
- Change and Release Management

ServiceNow is accused of violating seven different BMC patents issued by the US Patent and Trademark Office (USPTO). The case is BMC Software, Inc. v. ServiceNow, Inc., No. 2:14-cv-903, and was filed on behalf of BMC by the McKool Smith law firm.

BMC’s IT management innovations are the subject of more than 300 current and pending patents before the USPTO.

“BMC Software has invested billions of dollars and years of hard work in our innovative and foundational technology. We must protect our technology against those who would try to make it their own without permission,” says Patrick Tagtow, BMC’s General Counsel. “ServiceNow’s widespread infringement of BMC’s patents has left us with no choice but to go to court.”

The court filing lists ServiceNow’s product offerings, but points out that, unlike BMC, ServiceNow holds no patents of its own.

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