Bringing Predictive Control to Real-Time Service Delivery

Featured White Paper: Enterprise Management Associates (EMA) provides a report on the importance of predictive analytics, and the advantages of HP's Service Health Analyzer (SHA).

Architectural, design and functional changes in how service management solutions work together are beginning to transform the industry, both in terms of improved technology, as well as in terms of more evolved expectations among a growing number of IT organizations. Central in this evolution is the need to assimilate, model and analyze data from multiple “trusted” sources in real time, as well as in support of non-real-time functions such as planning, change management and change review, and asset optimization.

This EMA report discusses the reasons behind the rising prominence of predictive analytics and looks at HP's Service Health Analyzer (SHA) as the analytic heart of its broader BSM initiative.

Click here to download the EMA Report: Bringing Predictive Control to Real-time Service Delivery