BSM

July 23, 2014

At the Interop conference in April 2014, Riverbed conducted a short survey to determine whether and how application performance problems might affect an organization’s business. 80% of respondents indicated that slow business-critical applications negatively affect business performance ...

June 30, 2014

The concept — or perhaps the allure — of a “single pane of glass” or a unified dashboard by which IT departments can see the health of and control their IT environment has been around for at least 30 years ...

May 28, 2014

Almost half of IT professionals describe the current capability of their departments to do their jobs as "stretched" or "overstretched" according to a new survey by ManageEngine.

May 12, 2014

CIOs and other IT executives have made significant progress in their long-standing efforts to tightly align and coordinate their IT departments with their organizations’ business units. Despite this progress, obstacles remain before the vision of true IT and business integration can be fully realized, according to the results of the CIOs at a Technology and Cultural Crossroads survey ...

May 06, 2014

With every minute you can shave off root cause analysis, you get a minute closer to restoring the performance or availability of a process that's important to your business. But the plethora of monitoring tools used throughout your organization, each with its own root cause perspective about the IT environment, can lead to confusion, dysfunction and drawn-out debate when things go wrong. To get the most business value from these diverse views, you need to understand how they can work together ...

April 17, 2014

In my previous blog, CMDB System Use Cases - Part One, I discussed use cases such as Change Impact Management and Change Automation, and Asset Management and Financial Optimization. In this follow-up blog I cover two more CMDB use cases ...

April 15, 2014

Helping data center personnel and enterprise IT professionals translate their data into information by isolating causal versus derived events is really relevant to businesses these days. In most of my explorations, I have discovered that organizations are using a best-of-breed approach to monitoring, in what has resulted in a sort of Balkanization of the data center ...

April 14, 2014

The least effective way to begin a CMDB deployment is to simply assume that by having the software in place and feeding it with assorted data you're building a system that will magically bring you value. That's why I like to stress "relevance" and "use case" when planning a CMDB initiative. The following is a summary of CMDB/CMS-related use-cases based on observations from real deployments ...

April 10, 2014

The PADS Framework, for Performance Analytics and Decision Support, represents a more holistic approach to adaptive, proactive and predictive operational data management and analysis. The framework links advanced performance management and big data analytics technologies to enable organizations to gain deep and real-time visibility into, and predictive intelligence from, increasingly complex virtualized and mobile systems across the entire application delivery chain ...

April 07, 2014

With consumers engaging more directly with businesses through mobile and social media, more than 60 percent of CIOs will focus more heavily on improving the customer experience and getting closer to customers, according to a new report released by IBM ...

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