BTM

January 23, 2013

Without the capability to manage the performance lifecycle between the Cloud – whether public, private or hybrid – and the consumers of business critical applications and services, it is not possible to understand (let alone guarantee) necessary application service levels from the user’s perspective. This presents many challenges ...

December 19, 2012

Industry experts - from analysts and consultants to users and the top vendors - offer thoughtful, insightful, and sometimes controversial and contradictory predictions on how APM will change and impact business in 2013 ...

December 10, 2012

No, it’s not a B movie from the seventies. It’s what faces IT Operations teams today. As if it weren’t hard enough to deliver high value business services to internal and external IT users, the Operations team is bombarded with new technology and management initiatives that make life in IT even more difficult ...

September 04, 2012

Imagine it's Black Friday, when all of the sudden … boom! Your most critical Web application goes awry, bringing your e-commerce operation to a screeching halt on the very day flawless performance is needed most ...

July 29, 2012

CIOs are ultimately responsible for ensuring that IT investments are closely aligned with strategic business objectives ...

July 17, 2012

Application Operations is an emerging technology management team that was formed to address a whole new set of performance management issues being driven by virtualization and the Cloud, increasing application diversity, and the agile development of custom applications ...

July 06, 2012

Asking if the Database Manager (DBM) owns end-to-end transaction performance is obviously suspect. Who would possibly think that? No one is likely to hold the DBM accountable for the customer experience - at least not at first. But the DBM does play a critical role in the overall application performance management picture ...

June 20, 2012

Application Developers are responsible for the design, configuration, implementation, integration, and tuning of all the applications running on the network - from the interface, to the underlying components, to the various services behind them. These are all factors which inevitably affect the end user experience and the customer's impression of the business ...

June 06, 2012

The IT Operations team is the closest to the metal when it comes to supporting end-to-end application performance. They are the ones everyone depends on to keep up with the rapidly shifting landscape of the latest technologies and solutions, developing capabilities that support automated discovery, configuration, and systems-wide performance management ...

May 25, 2012

Of all the stakeholders in the business, Applications Support is truly the team in the trenches. They have to hold the line against the toughest, most challenging and important members of the whole IT ecosystem - application users ...