The State of Citrix Performance Management
January 09, 2015

Srinivas Ramanathan
eG Innovations

Share this

eG Innovations released the results of the first global survey - of more than 600 Citrix professionals - that explores the current state of Citrix performance management.

Here are some of the key survey findings:

Performance management is critical for the success of Citrix deployments. 97% of respondents consider performance management to be important for the expansion of their Citrix infrastructure. 86% of respondents consider performance as a key concern during migration of Citrix versions.

Citrix gets the blame whether the problem is Citrix related or not. The biggest performance challenge respondents face is that Citrix gets blamed for all user experience problems – even if the problem is not with the Citrix tiers. However, a majority of the time (65%), performance problems are NOT directly caused by the Citrix tiers.

Admins spend more time fire-fighting and troubleshooting performance problems. In over 60% of cases, respondents spend more than 30% of their time fire-fighting and troubleshooting performance problems. One of the key reasons is that Citrix performance management is still mostly manual.

Proactive alerting most important to Citrix professionals. A majority of respondents (68%) are looking to make Citrix performance management proactive, so they get alerted and can fix issues before users notice.

Most IT admins don’t benchmark their Citrix environment. Despite the interest in managing Citrix performance proactively, very few respondents have solid performance benchmarks of their Citrix infrastructure. 26% of respondents have NEVER conducted any performance benchmark. 18% conducted benchmarks only during migration.

The survey reveals that while performance and user experience is becoming more critical to the success of Citrix deployments, Citrix admins still struggle with information overload from too many silo tools that don’t provide a fast and easy answer to their performance questions. There is an opportunity for Citrix admins to upgrade their analytics capabilities with new tools that can provide actionable intelligence across all tiers and layers of the IT environment.

Srinivas Ramanathan is CEO and Founder of eG Innovations.

Share this

The Latest

November 17, 2017

Just in time for the holiday shopping season, APMdigest asked experts from across the industry for their opinions on the best way to measure eCommerce performance, in terms of applications, networks and infrastructure. Part 3, the final installment, covers the customer journey ...

November 16, 2017

Just in time for the holiday shopping season, APMdigest asked experts from across the industry for their opinions on the best way to measure eCommerce performance, in terms of applications, networks and infrastructure. Part 2 covers APM and monitoring ...

November 15, 2017

As the holiday shopping season looms ahead, and online sales are positioned to challenge or even beat in-store purchases, eCommerce is on the minds of many decision makers. To help organizations decide how to gauge their eCommerce success, APMdigest compiled a list of expert opinions on the best way to measure eCommerce performance ...

November 14, 2017

More than 90 percent of respondents are concerned about data and application security in public clouds while nearly 60 percent of respondents reported that public cloud environments make it more difficult to obtain visibility into data traffic, according to a new Cloud Security survey ...

November 13, 2017

Today's technology advances have enabled end-users to operate more efficiently, and for businesses to more easily interact with customers and gather and store huge amounts of data that previously would be impossible to collect. In kind, IT departments can also collect valuable telemetry from their distributed enterprise devices to allow for many of the same benefits. But now that all this data is within reach, how can organizations make sense of it all? ...

November 09, 2017

CIOs trying to lead digital transformation at the speed needed to succeed need a mix of three scale accelerators, according to Gartner, Inc. The three scale accelerators include: digital dexterity, network effect technologies, and an industrialized digital platform ...

November 08, 2017

While the majority of IT practitioners in the UK believe their organization is equipped to support digital services, over half of them also say they face consumer-impacting incidents at least one or more times a week, sometimes costing their organizations millions in lost revenue for every hour that an application is down, according to PagerDuty's State of Digital Operations Report: United Kingdom ...

November 07, 2017

Today's IT is under considerable pressure to remain agile, responsive and scalable to meet the changing needs of business. IT infrastructure can't become a bottleneck, it must be the enabler. But as new paradigms, such as DevOps, are adopted, data center complexity increases and infrastructure constraints can block the ability to achieve these goals ...

November 06, 2017

It's 3:47am. You and the rest of the Ops team have been summoned from your peaceful slumber to mitigate an application delivery outage. Your mind races as you switch to problem solving mode. It's time to start thinking about how to make this mitigation FUN! ...

November 03, 2017

With the increased complexity of IT environments, the rising cyber threats and the growing number of IT alerts, IT organizations have come to the realization that throwing more people at IT issues doesn't solve the problem ...