Betting on Black Friday Bedlam
June 05, 2017

Michelle McLean
ScaleArc

Share this

Every year, multiple retailers duke it out for worst outage of the online holiday shopping season. This year, as companies are prepping for the Black Friday traffic onslaught, we thought it would be fun to get ahead of the game, asking folks now about failures they anticipate next November.

To learn more, ScaleArc ran a quick "Christmas in May" survey, asking which retailers people expect to be impacted. It turns out that the majority of Americans (52 percent) do indeed expect that a top retailer will have an online meltdown during this fall's holiday shopping season.

Walmart took the top prize on the list of retailers expected to have a major outage this holiday season. Here's how some of the big retailers stack up:

■ Walmart – 23 percent

■ Best Buy – 17 percent

■ Macy's – 16 percent

■ Target – 16 percent

■ Amazon – 14 percent

■ Costco – 7 percent

And disgruntled shoppers won't go quietly into that good night – more than half said they take an action:

■ Leave the website – 26 percent

■ Visit a competitor's website – 21 percent

So often the database is the culprit – it's the hardest part of the technology stack to scale, and even when it's got resiliency built in, it's hard to enable apps to leverage that automatic failover.

Now's the time to make sure your IT team is taking all the steps they can to avoid downtime during the Black Friday onslaught.

Michelle McLean is VP of Marketing at ScaleArc.

Share this

The Latest

September 21, 2017

The increased complexity of new computing architectures coupled with new application development methodologies – especially in the face of time-to-market and security threat pressures – should make secure UX the first strategic decision for CEOs and CFOs on the path to digital transformation ...

September 19, 2017

IT professionals tend to go above and beyond the scope of their core responsibilities as the changing business landscape demands more of their attention, both inside and outside of the office, according to the Little-Known Facts survey conducted by SolarWinds in honor of IT Professionals Day ...

September 18, 2017

Digital video consumption is viral and, according to a new study released by IBM and International Broadcasting Convention (IBC), more than half of the 21,000 consumers surveyed are using mobiles every day to watch streaming videos, and that number is expected to grow 45 percent in the next three years ...

September 15, 2017

No technology that touches more than one IT stakeholder, no matter how good and how transformative, can deliver its potential without attention to leadership, process considerations and dialog. In this blog, I'd like to share effective strategies for AIA adoption ...

September 14, 2017

Enterprise IT environments are becoming more heterogeneous and complex, with fragmentation permeating cloud infrastructure, tooling and culture, according to a survey recently conducted by IOD Cloud Technologies Research in partnership with Cloudify ...

September 12, 2017

One area that enables enterprises to reduce complexity and streamline operations is their virtual desktop infrastructure (VDI). Virtualization is a linchpin of digital transformation and effectively optimizing an enterprise's VDI is essential to moving forward with digital technologies. Delivering the best possible VDI performance means taking a fresh look at what "desktop" means today. The endpoint, or desktop, now can be a physical thin client, a software-defined thin client, a traditional laptop, a phone or tablet. To reduce operational waste and achieve better performance across the desktop environment, consider these five actions ...

September 11, 2017

In incident management, we often overlook the simple things in favor of trying to do too much, too soon. Why not make sure we've done the fundamentals properly? ...

September 08, 2017
For our Advanced IT Analytics (AIA) Buyer's Guide, we interviewed more than 20 deployments to help us better assess vendor strengths and limitations. So given the abundance of riches to work with, I've decided to illustrate several of the more prominent AIA benefit categories with actual real-world comments ...
September 07, 2017

The Input/Output Operations per Second (I/O) capabilities of modern computer systems are truly a modern wonder. Yet no matter how powerful the processors, no matter how many cores, how perfectly formed the bus architecture, or how many flash modules are added, somehow it never seems to be enough ...

September 06, 2017

By taking advantage of performance monitoring, IT and business decision makers can gain better visibility into their cloud and application performance. Dedicated performance monitoring has become essential for providing visibility into all areas of application performance and keeping the business running optimally ...