Dynatrace has formally launched the company’s AI-powered digital virtual assistant: davis.
It has been developed to answer questions from anyone in IT, or the business, about the performance of any aspect of the digital ecosystem. A user simply talks to ‘davis’ through Amazon Alexa, or chats to it through Slack, and in an instant has answers to questions such as: What performance problems impacted my revenue today? Can you tell me about user activity levels? Are there any capacity issues? Were there any outages last night?
The new offering is the gateway to Dynatrace’s unified, AI-powered and completely automated digital performance management platform. As Dynatrace’s Chief Technology Strategist, Alois Reitbauer, explains, “IT teams are struggling with the hugely complex nature of application delivery. On top of this, internal resources are stretched. Problem resolution needs to be auto-detected with precision and presented back to IT in a very specific context.
“The remarkable thing about ‘davis’ is that it adds another layer of automation to the existing solution. IT operations can now have a simple voice or chat conversation with ‘davis’ and access the same deep insights, without having to go diving into dashboards. Additionally, it gives non-technical teams the ability to monitor and understand network health and performance issues via familiar communication tools. ‘davis’ has effectively ‘consumerized’ IT – this is an industry first.”
The next step in the roadmap for ‘davis’ will see Dynatrace working with more customers to develop questions that are very specific to their needs and environment. This will be done as part of a limited release and via a series of hackathons at Dynatrace’s global Perform 2017 event. The vision for ‘davis’ is to build a community where skills and updates are shared and downloadable via Github.
Alois Reitbauer is a key creator of davis and believes the virtual assistant is an important step towards alleviating some of the complexity and time constraint issues placed on IT today: “Microservices, cloud migration, IOT – the IT environment is getting harder to manage. Silo analytics are unsustainable now and so is a scenario where you have humans querying complex data sets trying to pinpoint problems accurately. Each application can have billions of dependencies so you need AI capabilities to automatically look for all possible solutions and select the right one. It then needs to start on the path to self-healing. Adding a human-like interface to such an intelligent, automated platform was the next logical step in the Dynatrace evolution, and our customers are completely blown away by its capabilities and where we see it going.”
The Latest
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
Choosing the right approach is critical with cloud monitoring in hybrid environments. Otherwise, you may drive up costs with features you don’t need and risk diminishing the visibility of your on-premises IT ...
Consumers ranked the marketing strategies and missteps that most significantly impact brand trust, which 73% say is their biggest motivator to share first-party data, according to The Rules of the Marketing Game, a 2023 report from Pantheon ...
Digital experience monitoring is the practice of monitoring and analyzing the complete digital user journey of your applications, websites, APIs, and other digital services. It involves tracking the performance of your web application from the perspective of the end user, providing detailed insights on user experience, app performance, and customer satisfaction ...
