August 08, 2016

Americans are increasingly turning to their computers and mobile devices to stock up on back to school essentials. With this increase in mobile traffic comes a heightened expectation. Consumers will only give an online or mobile store two seconds to work — if a site or app jams or is slow, then it's hasta la vista ...

August 03, 2016

In July 2016, the world of gaming was taken over by a new phenomenon – Pokémon Go. With popularity comes scale, and with scale comes an overload of requests to the gaming servers. Here is my list of probable solutions Pokémon Go could employ to improve the experience for their users and avid fans ...

July 19, 2016

While shoppers enjoy the bargains on Prime Day – a 24-hour sale on Amazon – few may realize that the success of such massive events hinges on network and application performance ...

June 06, 2016

T-Mobile and Dynatrace recently conducted a study into the importance of site and application speed, and the impact on consumer satisfaction and conversions. Here's some of what the report found ...

April 19, 2016

A bad onboarding experience can be a nightmare for a new user. Bad website design, absent customer support, a poorly implemented tutorial, all of this can turn into a Kafkaesque nightmare for the unsuspecting customer. Here are four of the most common customer onboarding pitfalls in the SaaS world and the equivalent nightmares we've all experienced at one time or another ...

April 18, 2016

The digital business era is placing a premium on strong end-user performance (speed) for all websites, mobile sites and applications. Failing to deliver strong experiences can negatively impact a company's profits and brand reputation. Staying ahead of the game from a performance perspective really comes down to preparation and monitoring. If a comprehensive performance strategy is deployed, organizations are less likely to fall behind. Today, a failsafe performance management strategy consists of these six key factors ...

April 01, 2016

Many sites are cramming their homepages with images, video and other content. But as they add more visuals, they're missing one core element: optimization. Whether it's due to a steady uptick in the number of images, complicated JavaScript, or other plugins (all part of a push toward eye-catching pages), many sites are slow to load and need far too much time before users can interact with them. That's one of the key findings in Radware's 2016 State of the Union report on multi-industry web performance ...

March 30, 2016

For any website, including the ones for the next president of the United States, here are some best practices informed by the performance data that we’ve collected ...

February 19, 2016

The following are my predictions for three trends in e-commerce 2016 ...

February 16, 2016

When it comes to website speed, how quickly items on your page load (or don’t!) and how quickly pages will come up for a user when they click on something new, did you know that it could be costing you, and/or your business, money? ...

February 08, 2016

Just seconds after her Super Bowl performance (and subsequent tour teaser), Beyonce found her website "slayed" by an onslaught of traffic and connection failures. This outage illustrates that even the biggest celebrities and brands can easily find their digital performance put to the test ...

February 05, 2016

As the Super Bowl approaches, an equally epic game is taking place in cyberspace. The Super Bowl is the "moment of truth" for the NFL, sports media, advertisers, restaurants (especially pizza joints), food delivery services and gambling sites. They have to be ready in order to capitalize on unpredictably "spiky" traffic and the transactions before, during and, for some, after the game. To better evaluate the impact of the Super Bowl on ecommerce and website traffic, SOASTA conducted a survey that examined the online and mobile habits and preferences of Americans watching this year's big game ...

January 22, 2016

Crittercism's new report, Extending the Mobile Enterprise, outlines practices for building effective and profitable m-commerce applications ...

January 21, 2016

Although half of all online travel bookings in the US are expected to occur via mobile device in 2016, 76% of the industry’s top 100 sites are slow to load, paralyzed by third-party scripts and trackers, and image-heavy, according to Radware's study titled 2015 State of the Union: Mobile Performance of the Top Travel Industry Sites: Do Your Customers Want To Take A Vacation From Your Slow Site?

January 11, 2016

According to comScore reported holiday season US retail e-commerce spending from desktop computers for the entire November-December 2015 holiday season, $56.4 billion was spent online on desktop computers, marking a 6-percent increase versus the corresponding days last year.

January 08, 2016

If your critical business applications go down, or even run below peak level, your business pays a tremendous price. When a major IT incident occurs, engaging the right people quickly to restore service and manage communications is crucial. But security and business incidents occur so regularly that we aren't even surprised anymore when they happen. They come in the form of data breaches, malware attacks, power outages, intermittent service availability and performance degradation to name a few ...

December 16, 2015

Though millions of people got a jump start on holiday shopping this year, millions more still have a lengthy list to finalize. According to the National Retail Federation’s final consumer holiday spending survey of the season, the average holiday shopper has completed 53.5 percent of their shopping, similar to the 52.9 percent seen this time last year.

December 15, 2015

It is the busiest time of the year in many retail industries, and there is a substantial uptick in customers looking to spend money. The National Retail Federation notes that online shoppers are expected to spend $105 billion during the 2015 holiday season. The following four tips can help online retailers get the most out of the holiday season traffic boom ...

December 14, 2015

Now that the holiday shopping season is in full swing, retailers and buyers alike must ensure that their resources are dependable. Not only will stores need to utilize advanced shopping technology, but also systems to support their apps and devices that are running on all cylinders ...

December 11, 2015

The greatly anticipated Star Wars: The Force Awakens opens in theaters December 18, and sci-fi fans around the world will be lining up to see the latest addition to the iconic series. And they are well prepared for the full Star Wars experience, according to the findings of the latest survey from SOASTA. The survey found that Star Wars fans are counting on website performance ...

December 04, 2015

We've all heard the statistics about the impact of page loading time – how the majority of visitors will leave your site if it does not load within a few seconds. But the poor performance of your website can have even greater – and potentially surprising – impacts on your business ...

December 03, 2015

comScore reported holiday season US retail e-commerce spending from desktop computers for the first 30 days of the November-December 2015 holiday season. For the holiday season-to-date, $27.9 billion has been spent online, marking a 6-percent increase versus the corresponding days last year.

December 02, 2015

The official comScore 2015 holiday season forecast is that total online retail spending for the November–December period will reach $70.1 billion, representing a 14-percent gain versus year ago.

November 30, 2015

Thanksgiving Day saw a 9-percent gain to $1.1 billion in spending. Black Friday followed with an even stronger spending day with $1.66 billion in desktop online sales.

November 30, 2015

Cyber Monday is here and it is instrumental to keep your e-commerce platform in perfect health. Key areas to keep an eye on are usage and load characteristics — they are gauges for interpreting how much work an online platform performs, and how well it performs under stress ...

November 25, 2015

Retailers are investing heavily in digital business this year, according to the 2015 Retail & Consumer Holiday Outlook from PwC. This holiday season, 77% of retailers expect a 16% increase in digital revenues over last holiday season. PwC expects online shopping leaders to gain a 40% to 50% increase in digital revenues this holiday season ...

November 24, 2015

In preparation for e-commerce's most critical time of year, APMdigest is focusing on application performance and the Holiday Shopping Season.

November 24, 2015

What attributes do consumers expect from shopping sites? It's a question of critical importance to Internet retailers. At this time of the year, retail and ecommerce businesses are bracing for 15% more holiday shoppers than last year. What can they do to ensure that they get a generous slice of the holiday pie? ...

November 23, 2015

The Black Friday digital swarm is approaching. Are you prepared? Sure your infrastructure is ready to scale, you've issued a production code freeze, and you're actively monitoring your applications with Application Performance Management (APM), but many organizations are overlooking one major component that can have a direct impact on Black Friday revenue: the mobile app ...

November 17, 2015

APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The second installment covers some of your key corporate goals ...

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