April 21, 2015

Today April 21 Google begins globally rolling out its mobile-friendly update. Referred to by many in the media as "Mobilegeddon", the update is intended to boost ranking of mobile-friendly pages on mobile search results.

April 07, 2015

As the holidays are often the most profitable time of the year for retailers, Clustrix conducted the 2014 Holiday Shopping Season Trends Survey in January 2015 to identify the emerging consumer trends specific to the holiday season. Here’s what mattered to online shoppers ...

March 26, 2015

A new report by Radware shows that 9% of the top 100 leading retail web pages took ten or more seconds to become interactive, which is down considerably from 22% of sites last quarter ...

March 23, 2015

Mobile and desktop applications have become the new battleground for brand loyalty, according to a global study commissioned by CA Technologies. In today’s software-driven world, where consumers are more discerning about what they expect from applications, the reality is that businesses that fail to deliver a positive application experience risk losing as much as a quarter of their customer base. The study – Software: the New Battleground for Brand Loyalty – surveyed 6,770 consumers and 809 business decision makers to uncover how each group thought various characteristics of applications impacted user experience, and how well different industries delivered on those characteristics. Consumers identified three that have the biggest impact on the consumer experience ...

March 12, 2015

Retailers confirm that you should have a site performance plan in place, according to the AppDynamics Holiday Web and Mobile Site Performance Review. Here’s the evidence: Retail sites with a site performance troubleshooting process in place were 92 percent more likely to meet or exceed their revenue goals for Black Friday, according to the survey of retail executives ...

February 19, 2015

Unplanned application downtime costs the Fortune 1000 from $1.25 billion to $2.5 billion every year, according to an IDC report: DevOps and the Cost of Downtime: Fortune 1000 Best Practice Metrics Quantified. The report brings to light the real costs and impact of outages, and offers real insights into the adoption and impact of DevOps practices in large enterprises ...

February 13, 2015

More than half (52%) of Americans owning smartphones or tablets say online and mobile activities will be critical to their Valentine’s Day plans, with the most popular activities including visiting social media sites, shopping and booking dinner reservations, according to SOASTA's 2015 Valentine’s Day Survey ...

February 05, 2015

Of all the ways that web performance has come out of the shadows and into mainstream public consciousness, there is no more prevalent example than the HealthCare.gov fiasco of 2013. The Affordable Care Act’s primary means of providing universal health care to the American public encountered problems from the very moment that it was launched on October 1, and quickly drew all the worst kind of attention. In the face of massive public outcry, the site underwent a huge optimization process to fix the myriad of problems plaguing it, ultimately resulting in much better load times for the remainder of its inaugural sign-up period. As such, when it came time in late 2014 for the 2015 enrollment period to begin, the expectation was that, with a full year to apply optimization techniques, the Department of Health & Human Services would be able to get HealthCare.gov running with strong performance ...

January 29, 2015

Gartner, Inc. predicts that by 2017, US customers' mobile engagement behavior will drive mobile commerce revenue in the US to 50 percent of US digital commerce revenue.

January 09, 2015

comScore reported holiday season US retail e-commerce spending from desktop computers for the entire November-December 2014 holiday season.

January 07, 2015

Companies have been putting tremendous effort into improving the performance of their Web and mobile channels to ensure a successful end user experience. This past holiday season, it was put to test as sales on mobile devices were the highest they’ve ever been, accounting for 55 percent of e-commerce traffic on Black Friday and 412 percent on Cyber Monday. Keynote recently monitored and measured the experience of 16 native iOS and Android apps from eight top retailers. Not surprisingly, the study reported that 8 out of every 10 apps experienced a failure in the 2 week period ...

December 18, 2014

For the holiday season-to-date, $42.5 billion has been spent online, marking a 15-percent increase versus the corresponding days last year.

December 15, 2014

Black Friday may be behind us for another year, but Free Shipping Day is just around the corner. On the 18th of December, nearly 1,000 online stores will offer free shipping for last minute holiday shoppers. If you're one of these 1,000 retailers, no doubt you're rigorously stress testing your sites and apps to ensure they will run smoothly on the big day. But is your testing enough to guarantee a smooth shopping day for your customers? ...

December 11, 2014

comScore reported holiday season US retail e-commerce spending from desktop computers for the first 38 days of the November-December 2014 holiday season.

December 09, 2014

With all this talk about Black Friday and Cyber Monday, you may not have realized that China’s Singles Day on November 11 officially became the world’s biggest eCommerce event last year, and it exceeded those results this year. Sites had to be prepared for the huge spike in traffic, and those that suffered performance and availability issues surely lost out on revenue as their customers went to competitors’ sites instead. In particular, US and international retailers targeting China for Singles Day faced the tough road of competing head-to-head with Chinese companies. To have any chance of success, these foreign retailers targeting China have to deliver superior website speed and availability ...

December 04, 2014

IBM reported strong online and mobile sales for Cyber Monday 2014, capping a record five-day span for holiday shopping, based on consumer transaction data analyzed in real-time by the IBM Digital Analytics Benchmark.

December 04, 2014

IBM reported record online and mobile shopping during Thanksgiving and Black Friday based on consumer transaction data analyzed in real-time by the IBM Digital Analytics Benchmark.

December 03, 2014

comScore reported holiday season US retail e-commerce spending from desktop computers for the first 31 days of the November-December 2014 holiday season. For the holiday season-to-date, $26.7 billion has been spent online, marking a 16-percent increase versus the corresponding days last year.

December 01, 2014

For the holiday season-to-date, $22.7 billion has been spent online, marking a 15-percent increase versus the corresponding days last year.

December 01, 2014

Online retail sales in Europe during the holiday months of November and December will generate €35 billion — representing 23% of total online retail sales for the year ...

November 28, 2014

Mobile has become embedded into every aspect of the sales process. Not only are more shoppers than ever (56%) using mobile devices to make purchases, they are using smartphones and tablets every step of the way from browsing to comparing and then finally purchasing. So, this is forcing retailers to take a good hard look at their entire holiday e-commerce and retail strategy ...

November 27, 2014

Black Friday, Cyber Monday and the Holiday Shopping Season are here. Are your systems prepared for this high stress time of year? Every minute translates into dollars, and conversely every minute of downtime translates into lost revenue. With online sales approaching half of all holiday shopping revenue, now more than ever, application performance and availability is critical.

November 26, 2014

comScore reported holiday season retail e-commerce spending for the first 23 days of the November-December 2014 holiday season. For the holiday season-to-date, $17.5 billion has been spent online using desktop computers, marking an 11 percent increase versus the corresponding days last year.

November 25, 2014

This upcoming 2014 holiday season is going to have consumers looking to spend more and using their mobile device to do so. For a successful mobile shopping season, retailers need to look at two key initiatives on performance and availability of their applications ...

November 24, 2014

comScore reported its official spending forecast for the November-December 2014 holiday season, as well as desktop retail e-commerce spending for Q3 2014. The official comScore 2014 holiday season forecast is that total online retail spending for the November–December period will reach $61.0 billion, representing a 16-percent gain versus year ago.

November 18, 2014

Security breaches are common today – from computer viruses, such as Bash Bug or Heartbleed, undermining the security of millions of websites, to credit card cyber theft experienced by big retailers. One effort to protect cardholder information is Payment Card Industry (PCI) Data Security Standard (DSS), which is applied wherever cardholder data is stored, processed or transmitted. APM designed to capture and retain network application transaction data has the potential to violate compliance. Below is an outline of the 12 requirements to be PCI DSS-compliant and how to manage APM to avoid violations ...

November 17, 2014

Depending upon your specific industry, the holiday rush can account for 75% – 85% of your total revenue. You cannot be caught unprepared and your systems have to be able to handle the surge in traffic. So how do you make sure your systems are not going to let you down?

November 14, 2014

APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The final set of six technologies presented here includes tools to manage availability, capacity and resources ...

November 13, 2014

APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The second set of six technologies presented here includes tools for network operations and development ...

November 12, 2014

This is the time of year when stores start to decorate with holly and tinsel, snowflakes and twinkling lights, as they prepare for the biggest revenue-generating season of the year. While online sales organizations do not need to hang any mistletoe, they should be preparing for what is becoming – more and more each year – their biggest sales season as well. As e-commerce represents a greater percentage of any company's revenue, the challenge to meet customer needs online is more important to the company's success each year. With this in mind, APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The first six technologies presented here start out with mainstream APM capabilities that are essential to e-commerce success ...

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