December 02, 2013

IBM reported a 19.7 percent increase in Thanksgiving Day online sales as holiday shoppers once again went online for the best deals.

December 02, 2013

I believe that the foundation to good business technology management is your monitoring strategy, and a couple of weeks ago my report Guarantee Business Value From Technology Monitoring went live on Forrester’s website. The report outlines a blueprint for holistic business technology monitoring based on my own practitioner experience in this space plus a number of primary research interviews that I carried out in July and August this year ...

November 29, 2013

Despite the shortest shopping season since 2002, the Adobe Digital Index 2013 Online Shopping Forecast predicts record growth for online sales on Thanksgiving with $1.1 billion and Black Friday with $1.6 billion, increases of 21 and 17 percent, respectively.

November 26, 2013

Forrester forecasts $78.7 billion in US online sales this holiday season (including mobile and tablet sales), projecting double-digit growth rates for the third year in a row with a 15% increase over 2012's $68.4 billion in sales.

November 21, 2013

Substantial adoption of mobile shopping can be expected during the upcoming 2013 holiday season, according to a new consumer survey from Compuware's Application Performance Management (APM) division, conducted with the help of Harris Interactive. The results also demonstrated how demanding mobile end-users are when it comes to the quality (speed and availability) of their mobile interactions ...

November 20, 2013

The headlines are filled with news of retail website failures and crashes – most recently with the launch of Obamacare and the continuing healthcare.gov crashes due to high visitor load. Some of this attention is due to the media's insatiable appetite for bad news, some of it is fueled by massive user dissatisfaction, but for the most part; websites are just simply failing more. Quite often, sites go down because organizations are not sufficiently prepared to manage the risks that exist because of the complexity that surrounds their sites ...

November 13, 2013

Mobile users are unhappy with mobile site performance status quo and are increasingly demanding on mobile experience expectations, according to Radware's latest report, 2013 State of the Union: Mobile Ecommerce Performance ...

November 11, 2013

With the holidays rapidly approaching, the top goal of many online retailers and e-commerce companies is delivering superior online experiences that drive conversions. This should come as no surprise, with eMarketer predicting United States e-commerce revenues to increase about 15.1 percent year-over-year during the prime holiday shopping months of November and December. Here are the top five must-have e-commerce features that can help you grow your business this holiday season ...

November 05, 2013

Availability has become, over the past decade, an intrinsic requirement in all application performance whether it is internal or external applications. We don’t think about it quite so much, but what is becoming increasingly essential is speed ...

October 29, 2013

In this era of unprecedented complexity, it's virtually impossible for a modern website to eliminate all the risk associated with using third parties. However, there are proactive strategies an organization can implement to better manage and minimize their risk ...

October 28, 2013

What is the cost of downtime? The answer obviously depends on various factors such as the size of an organization, the industry, the duration of the outage and the number of people impacted. To provide a ballpark, though, the Uptime Institute Symposium estimates an average cost of $5,600 per minute. And it's not all about dollars and cents. Reputation, customer retention, employee satisfaction and overall confidence can be shaken by even a short outage ...

October 21, 2013

Websites for the top 500 US retailers are still too slow and continue to get slower, according to State of the Union: Ecommerce Page Speed & Web Performance, Fall 2013, a new study by Radware ...

October 09, 2013

Page loading time is a simple but key metric that goes straight to your bottom-line, as illustrated in this new infographic by Kissmetrics ...

September 25, 2013

End-to-end APM is the "gold standard" in application monitoring, according to a new survey infographic titled The State of APM from Germain Software ...

September 03, 2013

A survey by Research in Action determined cloud computing to be the top IT investment priority for 2013. No surprises there, as clearly these professionals are being driven by the promised benefits of greater agility, flexibility and time-to-value. What is surprising is the fact that 79 percent of these professionals expressed concern over the hidden costs of cloud computing, with poor end-user experience resonating as the biggest management worry ...

August 23, 2013

Shoppers consult three websites on average before making a purchase and poor website performance causes the shopper to go to a competitor, according to an extensive Harris Poll survey on website performance and mobile shopping sponsored by Riverbed Technology ...

August 12, 2013

Websites for the top 500 US retailers continue to slow down, a 13.7% drop since Spring 2012 ...

June 27, 2013

It’s a fact that online businesses lose out on revenue when customers abandon their transactions due to website performance problems. We learned this lesson first hand at Thomas Cook Online, but we also learned that with a performance monitoring solution that scrutinizes customer experience, we could not only improve the performance of our website but also recapture lost business ...

March 21, 2013

A majority - 3 out of 4 - of Europe’s top 400 retail websites take more than 3 seconds to load, failing to meet online shoppers’ performance demands, according to a report by Radware and Level 3 Communications entitled State of the Union: European Ecommerce Page Speed and Web Performance.

January 14, 2013

As shoppers become increasingly connected, online retailers in 2013 will get back to basics, focusing on strategies and tactics to improve the customer experience and increase web conversion and loyalty across all devices, according to the 2013 Shop.org/Forrester Research Inc. State Of Retailing Online survey.

January 04, 2013

2013 will be another year of accelerated change in the APM market, driven by two main forces. First is the growing realization among C-level executives that highly performing applications have a direct impact on sales, productivity and customer satisfaction. Second is the availability of a new generation of APM solutions which address the needs of modern-day application delivery processes and environments. With this macro-context in mind, here are five key predictions for APM in 2013 ...

November 28, 2012

Mobile devices are playing a more crucial role than ever before in influencing consumers’ shopping decisions at the point of sale and across every stage of the purchase funnel, according to a joint national survey conducted by Sybase 365, the mobile services arm of SAP AG and the Mobile Marketing Association (MMA).

November 28, 2012

Cyber Monday was here and with it came wave after wave of online shoppers eager to get a head start on holiday shopping, along with a wave of sales pitches from performance management vendors eager to sell their products to businesses worried about the performance impact of a surge in online shopping ...

November 26, 2012

Keynote announced its 2012 Holiday Retail Mobile Performance Forecast and the outlook appears challenging for retailers.

November 21, 2012

The holiday retail season is approaching, meaning retailers will be more focused than ever on maximizing profits and making a strong return on every single one of their customers. Big Data analytics could give firms the information they need, resulting in profit or loss during the busy shopping period ...

November 20, 2012

More than half (56%) of consumers who spend more than two hours per week shopping online have cancelled an order due to an error or slow response time ...

November 13, 2012

With Cyber Monday and the holidays fast approaching, IT admins are on alert considering what this means to their e-commerce business and online user experience. According to a survey SolarWinds conducted among 71 IT professionals, 42 percent deem Cyber Monday an issue that requires proactive planning and monitoring ...

September 26, 2012

If you're the type of person that puts off holiday shopping until the last minute, Christmas 2012 may still seem like forever away, but September 16 marked 100 days until the biggest retail holiday of the year - the time is NOW to have your business-critical applications and systems ready to handle the rush ...

September 04, 2012

Imagine it's Black Friday, when all of the sudden … boom! Your most critical Web application goes awry, bringing your e-commerce operation to a screeching halt on the very day flawless performance is needed most ...

January 06, 2012

Apica, a provider of load testing and performance monitoring for cloud and mobile applications, offers its list of the “Seven Most Stunning Website Failures of 2011”.

Pages