Without the capability to manage the performance lifecycle between the Cloud – whether public, private or hybrid – and the consumers of business critical applications and services, it is not possible to understand (let alone guarantee) necessary application service levels from the user’s perspective. This presents many challenges ...

Convincing the astute executive who is cautious in making an impetuous decision on an APM investment can prove to be challenging. The following are three points to consider when presenting APM's panoramic view of the enterprise and articulating its benefits ...

Imagine it's Black Friday, when all of the sudden … boom! Your most critical Web application goes awry, bringing your e-commerce operation to a screeching halt on the very day flawless performance is needed most ...

Today, numerous internal and external audiences are using a variety of mobile devices to access business services that increase efficiency and productivity by enhancing communication and collaboration ... This article will explore strategies to enhance the mobile experience for three of the key audiences that regularly use mobile to engage with businesses: Customers, Employees and Partners ...