Free IT Management Tools Aren't Just for Solopreneurs, Startups and SMBs
August 02, 2013

Vidya Vasu
ManageEngine

Share this

This is precisely what we found out when we ran a survey across users who use ManageEngine free tools. Among the survey highlights, we found that mid-size and large enterprises - not cash-strapped solopreneurs, startups and SMBs - are the leading users of free tools.

We have seen a 40 percent increase in downloads during the first half of 2013. Contrary to popular belief, it was found that a whopping 61% of free tools users are mid and large enterprises, 46% of which use it them on a daily basis!

Click here for Free Tools Infographic

The decision to use free tools is really about functionality and performance, not price. That's one of the biggest takeaways of this survey. Free tools won't replace the management consoles that give admins the big picture on IT, but the nimbler tools are often the go-to solutions for looking at a problem in isolation. Free tools are quick to install, easy to use and provide real-time data. That's why admins keep going back to them.

"Free Tools" Survey Takeaways

The ManageEngine "Free Tools" survey was sent to users who downloaded one or more of ManageEngine free IT management tools. Key survey findings center on who, exactly, is using free IT management tools.

Companies of all sizes use free tools:

• Mid and large enterprises (100+ employees) - 61%

• Small businesses (up to 100 employees) - 16%

• Solopreneurs and startups (up to 10 employees) - 23%

Free tools are used by IT teams across different industries:

• IT and technology - 28.53%

• Banking, financial services and insurance - 20.98%

• Healthcare - 18.38%

• Education - 10.38%

• Government - 10.23%

• Other - 11.50%

Sysadmins (43.5%) aren't the only IT pros using free tools. Others include:

• Network admins - 24.8%

• IT managers - 21.3%

• Vertical admins - 10.4%

This survey also revealed that the most common uses of the free tools include solving common Windows and desktop management problems (64 percent), troubleshooting (44 percent) and monitoring (29 percent).

Vidya Vasu is Head of the ManageEngine Community.

Related Links:

Free Tools available on APMdigest

Share this

The Latest

March 27, 2024

Nearly all (99%) globa IT decision makers, regardless of region or industry, recognize generative AI's (GenAI) transformative potential to influence change within their organizations, according to The Elastic Generative AI Report ...

March 27, 2024

Agent-based approaches to real user monitoring (RUM) simply do not work. If you are pitched to install an "agent" in your mobile or web environments, you should run for the hills ...

March 26, 2024

The world is now all about end-users. This paradigm of focusing on the end-user was simply not true a few years ago, as backend metrics generally revolved around uptime, SLAs, latency, and the like. DevOps teams always pitched and presented the metrics they thought were the most correlated to the end-user experience. But let's be blunt: Unless there was an egregious fire, the correlated metrics were super loose or entirely false ...

March 25, 2024

This year, New Relic published the State of Observability for Financial Services and Insurance Report to share insights derived from the 2023 Observability Forecast on the adoption and business value of observability across the financial services industry (FSI) and insurance sectors. Here are seven key takeaways from the report ...

March 22, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 2, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and AIOps ...

March 21, 2024

In the course of EMA research over the last twelve years, the message for IT organizations looking to pursue a forward path in AIOps adoption is overall a strongly positive one. The benefits achieved are growing in diversity and value ...

March 20, 2024

Today, as enterprises transcend into a new era of work, surpassing the revolution, they must shift their focus and strategies to thrive in this environment. Here are five key areas that organizations should prioritize to strengthen their foundation and steer themselves through the ever-changing digital world ...

March 19, 2024

If there's one thing we should tame in today's data-driven marketing landscape, this would be data debt, a silent menace threatening to undermine all the trust you've put in the data-driven decisions that guide your strategies. This blog aims to explore the true costs of data debt in marketing operations, offering four actionable strategies to mitigate them through enhanced marketing observability ...

March 18, 2024

Gartner has highlighted the top trends that will impact technology providers in 2024: Generative AI (GenAI) is dominating the technical and product agenda of nearly every tech provider ...

March 15, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 1, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and network management ...