March 28, 2017
Jim Rapoza

The amount of data, research and case studies on the benefits and effectiveness of hybrid cloud keeps growing. Yet some people are still skeptical, thinking that it’s just a play to keep data centers relevant in a public cloud age. Some recent outages of cloud-based systems may be just the thing to bring hybrid cloud skeptics around ...

March 27, 2017
David Drai

Monitoring a business means monitoring an entire business – not just IT or application performance. If businesses truly care about differentiating themselves from the competition, they must approach monitoring holistically. Separate, siloed monitoring systems are quickly becoming a thing of the past ...

March 24, 2017

A growing IT delivery gap is slowing down the majority of the businesses surveyed and directly putting revenue at risk, according to MuleSoft's 2017 Connectivity Benchmark Report on digital transformation initiatives and the business impact of APIs ...

March 23, 2017
Kevin Goldberg

Why containers are growing in popularity is no surprise — they’re extremely easy to spin up or down, but come with an unforeseen issue. Without the right foresight, DevOps and IT teams may lose a lot of visibility into these containers resulting in operational blind spots and even more haystacks to find the presumptive performance issue needle ...

March 22, 2017
Terry Critchley

Much emphasis is placed on servers and storage when discussing Application Performance, mainly because the application lives on a server and uses storage. However, the network has considerable importance, certainly in the case of WANs where there are ways of speeding up the transmission of data of a network ...

March 21, 2017

The majority of IT executives believe investment in IT Service Management (ITSM) is important to gain the agility needed to compete in an era of global, cross-industry disruption and digital transformation, according to Delivering Value to Today’s Digital Enterprise: The State of IT Service Management 2017, a report by BMC, conducted in association with Forbes ...

March 20, 2017
Ashley George

Google Analytics is one of the most popular web analytics solutions on the market, with estimates suggesting that it is used by approximately 52.9% of all websites on the internet. Is your website one of them? If so, you may want to keep reading ...

March 17, 2017
Chris Bloom

Let’s say your company has examined all the potential pros and cons, and moved your critical business applications to the cloud. The advertised benefits of the cloud seem like they’ll work out great. And in many ways, life is easier for you now. But as often happens when things seem too good to be true, reality has a way of kicking in to reveal just exactly how many things can go wrong with your cloud setup – things that can directly impact your business ...

March 16, 2017
Dennis Drogseth

IT leadership is more driven to be innovative than ever, but also more in need of justifying costs and showing value than ever. Combining the two is no mean feat, especially when individual technologies are put forward as the single tantalizing answer ...

March 15, 2017
Colin Macnab

The move to Citrix 7.X is in full swing. This has improved the centralizing of Management and reduction of costs, but End User Experience is becoming top of the business objectives list. However, delivering that is not something to be considered after the upgrade ...

March 14, 2017
Sven Hammar

As organizations understand the findings of the Cyber Monday Web Performance Index and look to improve their site performance for the next Cyber Monday shopping day, I wanted to offer a few recommendations to help any organization improve in 2017 ...

March 13, 2017
Sven Hammar

Online retailers stand to make a lot of money on Cyber Monday as long as their infrastructure can keep up with customers. If your company's site goes offline or substantially slows down, you're going to lose sales. And even top ecommerce sites experience performance or stability issues at peak loads, like Cyber Monday, according to Apica's Cyber Monday Web Performance Index ...

March 10, 2017
Michael Butt

Applications and infrastructure are being deployed and commissioned at a faster rate than ever before, the number of tools it takes to effectively manage these services is multiplying, and the expectations placed on IT to ensure customer satisfaction is increasing, according to The State of Monitoring 2017 report from BigPanda ...

March 09, 2017
Duke Vukadinovic

There are certain mistakes that many ecommerce website owners commonly make that greatly impact their website’s performance. You can avoid these mistakes and turn your ecommerce website into an effective one that will help you increase sales ...

March 08, 2017
Pete Waterhouse

In the vast operational big data junk yard of counters, gauges, alerts, logs, events and alarms are hidden secrets. If we can make sense of it all, teams could unearth some wonderful insights ...

March 07, 2017
Eric Wright

So, your site is down because AWS S3 went away. We have some real insight into what design for cloud resiliency really means thanks to a chat that I had recently ...

March 06, 2017
Denis Goodwin

Last week, SmartBear observed a sudden and protracted 5X increase in web page timeout errors associated with the failure of Amazon's S3 cloud-based storage service. Looking a bit more closely at our data, we dug up a few more interesting angles on the impact of the failure ...

March 03, 2017
Sri Chaganty

With over 400K customers, Citrix is defining the digital workspace that securely delivers Windows, Linux, web, SaaS apps, and full virtual desktops to any device, anywhere. Citrix administrators at all these customers are the frontline for addressing dissatisfied end users of those applications and desktops. Unfortunately, even today, understanding real end-user experience in Citrix environments remains an unsolved puzzle ...

March 02, 2017
Tim Flower

For decades IT departments have been regarded as "cost centers" — departments and entire divisions made up of necessary expenses which don't produce any measurable profit but instead help companies avoid losses by ensuring uptime, addressing end-user concerns and implementing C-suite approved technologies. However, this attitude is changing: Companies now recognize the potential of IT departments to drive total ROI and boost the bottom line ...

March 01, 2017

Certificate-related outages negatively impact the reliability and availability of vital systems and services, according to a new study by Venafi ...