APM

November 17, 2014

Depending upon your specific industry, the holiday rush can account for 75% – 85% of your total revenue. You cannot be caught unprepared and your systems have to be able to handle the surge in traffic. So how do you make sure your systems are not going to let you down?

November 14, 2014

APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The final set of six technologies presented here includes tools to manage availability, capacity and resources ...

November 13, 2014

APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The second set of six technologies presented here includes tools for network operations and development ...

November 12, 2014

This is the time of year when stores start to decorate with holly and tinsel, snowflakes and twinkling lights, as they prepare for the biggest revenue-generating season of the year. While online sales organizations do not need to hang any mistletoe, they should be preparing for what is becoming – more and more each year – their biggest sales season as well. As e-commerce represents a greater percentage of any company's revenue, the challenge to meet customer needs online is more important to the company's success each year. With this in mind, APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The first six technologies presented here start out with mainstream APM capabilities that are essential to e-commerce success ...

November 10, 2014

With Black Friday and Cyber Monday coming up, online retailers need to start preparing for an increased volume of website visitors and transactions. And, with more and more people turning to the Internet each year to purchase their goods and services, e-tailers must brace themselves for the biggest avalanche yet of online holiday shoppers. Remember the Target, Kohl’s and Walmart website crashes of holiday seasons past? Based on those incidents, e-tailers know they must ensure that downtime, performance issues or denial-of-service attacks don’t impact their service on those initial major holiday shopping days, and well into the holiday season, as that could hurt their bottom line or their business reputation ...

November 05, 2014

There are a lot of apps being developed and hosted in the cloud, and those teams have a significant need to monitor and manage app performance. But what about the customers of those apps and services – IT and business operations teams that purchase and maintain portfolios of cloud apps for their organizations? They still support users who expect them to maintain high application service levels regardless of where the app runs. Unfortunately, most APM solutions on the market today aren't well suited to their needs. This is why many organizations who already have a myriad of systems management and monitoring tools are seeking alternatives able to help them manage their cloud-based apps. It's this gap – and emerging IT business operations customer base for APM – that will define the APM landscape in the years to come ...

November 03, 2014

Gartner released the 2014 Magic Quadrant for Application Performance Monitoring report, by Research VPs Jonah Kowall and Will Cappelli ...

October 31, 2014

With Halloween here, it is a fitting time to take a look at some of the most critical challenges facing companies as they put systems in place to optimize application performance in order to deliver great experiences to end-users. Optimizing application performance to deliver high-quality, frictionless user experiences across all devices and all channels isn’t easy, especially if you’re struggling with these frightening issues ...

October 31, 2014

On Halloween, there's no shortage of horror movies to scare and entertain you. Among the usual cast of creepy characters, zombies are among the most popular underdogs. They're (often) embarrassingly slow and brainless. They have terrible personal hygiene. They can't operate machinery of any kind, they can't drive and they don't know how to use a computer or a smartphone. Speaking of technology, network zombies, on the other hand, are an all too real menace for the modern-day IT administrator ...

October 30, 2014

John Rakowski, Forrester Analyst & Advisor Serving Infrastructure & Operations Professionals, discusses "End-User Behavior" vs. "End-User Experience", Digital Business Transformation, analytics and where APM fits in ...

October 28, 2014

John Rakowski, Forrester Analyst & Advisor Serving Infrastructure & Operations Professionals, discusses the concept of the Age of the Customer, and where APM fits in ...

October 27, 2014

APM tools have evolved over the last decade to cater to application complexity and yet be able to troubleshoot application performance issues quickly. Let us look at some of the key features and visualization techniques that are enabling quicker troubleshooting ...

October 20, 2014

Adopting an Application Performance Management (APM) strategy will help you manage the quality of the customer experience. The challenge is that APM has evolved into a mosaic of monitoring tools, analytic engines, and event processors that provide many solutions to different problem sets ...

October 15, 2014

According to eMarketer, as of 2014 Americans consume more media using mobile devices than laptops and desktops combined. This shift in consumer behavior is also occurring within corporations, as employees increasingly rely on mobile devices for their work. With such a surge in mobile usage there is a growing need for corporations to ensure that their mobile experience is high quality and not broken. Since 86% of mobile experiences occur within apps and not mobile browsers, focusing on improving app performance has a larger impact on mobile quality. The following are 4 key differences that companies monitoring their server (and website) performance should consider when selecting a mobile app performance monitoring solution ...

October 14, 2014

Manufacturers are struggling to deal with increasingly complex IT estates, as 83% of firms report a rise in IT complexity driven by more users, increased locations, new applications and adoption of cloud computing, according to new research from Ipanema Technologies and Loudhouse ...

September 26, 2014

While exhibiting with the SmartBear AlertSite UXM team in Velocity last week, I managed to skip away from the booth quite a bit to squeeze in as many sessions as possible. The more sessions I attended, the more some common themes started materializing. The three themes that finally emerged are all very different, but are ultimately all related at the end of the day ...

September 25, 2014

What is the best APM (Application Performance Management) solution out there in the market today? Unfortunately that question cannot be answered until your requirements are clearly defined. However, when shopping for an APM solution, there are certain qualities that you must consider in order to ensure maximum ROI (Return on Investment). The following are 8 qualities you must look for in an APM solution if your enterprise is primarily Java based ...

September 15, 2014

The team behind APMdigest has launched a companion site called the APM Buyers Guide at apmbuyersguide.com

The APM Buyers Guide is a directory of the vendors and their product offerings in the Application Performance Management (APM) market, as well as related markets including Business Service Management (BSM), End User Experience Management (EUEM), IT Operations Analytics (ITOA), Log Analysis, Performance and Availability Monitoring, Network Performance Management (NPM), and Application Testing. The purpose of the site is to present the many vendors in these technology spaces, clarify which vendors offer which product types and capabilities, and showcase the featured vendors and their products ...

September 11, 2014

Once again, Apple has shown its product and marketing prowess with the launch of the iPhone 6 models and the Apple Watch. Cool as they may be, ApplePay could be the most significant illustration of how Apple necessitates the PADS Framework ...

September 10, 2014

Fragmented approaches to APM are being promoted as solutions to support the DevOps ideal of continuous integration and delivery, but the stark lack of integrated tools in these APM arsenals isn’t likely to make communication and collaboration between dev and ops any easier or more efficient ...

September 08, 2014

While the application is now the heart of businesses of all sizes and its performance is the lifeblood of success, IT continues to struggle to ensure its performance and availability, according to a new survey by SolarWinds ...

September 05, 2014

Today's common “hybrid” IT environment of legacy plus cloud plus custom is a pretty chaotic mash-up that is tough to manage, to say the least. One of the most difficult aspects, according to anecdotal evidence uncovered in our discussions with senior IT executives, is proactive visibility and control at the application level. Despite investments in tools and processes that are supposed to enable proactive and preventative support, senior IT executives say their day-to-day mode still tends to be crisis-driven and reactive. Additional layers of anecdotal or incidental feedback as well as “optical” or subjective input contribute to the reactivity ...

September 04, 2014

In order to properly manage your applications and user experience you need to start with monitoring them. Application monitoring is evolving — from its beginnings of simply pinging a server to see if it is up, to new, more sophisticated techniques which monitor every detail of a user interaction. How do you decide what techniques to use, should you abandon old methods for new? There are two main techniques used to monitor applications: Synthetic monitoring, also called directed monitoring, and Real monitoring, also called passive monitoring. What’s the difference between Synthetic monitoring and real application monitoring? ...

September 03, 2014

Enterprise content management applications were once viewed as “backend” systems that were primarily focused on archival or records management processes. However, their role in organizations have grown and evolved. A recent survey executed by AIIM and Reveille shows that 80% agree their content systems are now just as critical to their business operations as transactional systems. However, according to the same survey, the majority of respondents (57%) said they had nowhere near the same performance information about the content systems as they do for their transactional systems. Why the disconnect? What can be done to fix this? ...

August 29, 2014

Doug Roberts, Director of Enterprise Products at Fluke Networks, discusses Application Aware Network Performance Management (AANPM) and its relation to — and difference from — Application Performance Management (APM) and traditional Network Performance Management (NPM) ...

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