CMDB

July 09, 2013

The EMA report Ecosystem Cloud: Managing and Optimizing IT Services Across the Full Cloud Mosaic is complete. In mid May I wrote a column making predictions about the results, which were just then beginning to come in. I made eleven bets about the results. Here is the list as I assessed it ...

May 16, 2013

With its just-launched “Ecosystem Cloud” research, EMA is trying to understand how different sized IT organizations are managing applications and other services with options for internal cloud, external cloud, hybrid, and traditional infrastructure ...

May 09, 2013

The more effectively we can integrate management tools at every level and the more effectively we can manage the delivery of IT as a service to our constituents, the more value we add to the enterprise and its mission. At the same time, the further we enlarge those circles to encompass and integrate infrastructures that were previously disconnected, the greater the number of elements we need to incorporate, monitor and manage. We need something that ties all these disparate pieces together. That’s where the configuration management database (CMDB) fits in ...

April 22, 2013

EMA VP Dennis Drogseth and EMA Director Torsten Volk discuss recent EMA research such as The Service Desk in the Age of Cloud and Agile and Demystifying Cloud as well as prior EMA research on cloud adoptions as they impact strategic management requirements ...

April 15, 2013

When you think about it, we’re not just focusing on application and network performance solely for the sake of performance. In today’s business environment, we’re focusing on performance because IT has become a service — and ultimately, we are the ones in charge of the delivery of that service. Given that reality, does it make any sense to treat IT operations management and IT service management as distinct and separate activities? I submit that it does not ...

March 03, 2013

Enterprise IT staffs spend significant time struggling to keep up with change management, as well as trying to improve overall end-user service quality. To address these issues, IT managers have implemented service modeling projects, which have helped make some progress but there is still far from universal satisfaction, according to a new survey by Neebula Systems ...

January 29, 2013

Will Cappelli, Gartner Research VP in Enterprise Management, talks about the future of Analytics and Application Performance Management ...

December 19, 2012

Industry experts - from analysts and consultants to users and the top vendors - offer thoughtful, insightful, and sometimes controversial and contradictory predictions on how APM will change and impact business in 2013 ...

December 18, 2012

If you are considering implementing an ITIL-based ITSM solution for your IT Organization, you may consider starting with the ITIL Lite bare essentials option. In today’s blog, I would like to talk about the 5 minimum components required to start an ITIL implementation ...

December 13, 2012

Dennis Drogseth, VP of Research at Enterprise Management Associates (EMA), talks about the benefits of Advanced Performance Analytics (APA), and looks to the future of the technology ...

October 25, 2012

This is an epic list of mistakes. These are the top reasons why APM deployments fail, according to many of the industry's top experts – including consultants, analysts, vendors and users – and also some of the solutions that help you overcome these challenges ...

August 08, 2012

Efficient APM is all about giving insights into the inter-dependency of all devices and showing various business transactions that are taking place to realize what an end-user is experiencing ... At the end of the day, the ultimate goal is to create systems that are robust and can give real-time visibility into events and transactions ...

July 03, 2012

Last Fall, I wrote two blogs on BSM Analytics: What Are They? And Why Should You Care? This Summer I’m taking that idea several giant steps forward and developing what at EMA we call a “Radar” – our equivalent I suppose to a “Magic Quadrant” – to look at advanced performance analytics in context with vendor designs, deployment successes and use-case related strengths and weaknesses ...

June 11, 2012

Multisourced IT operating models are increasingly common and offer many potential benefits ... One way to address the challenges posed by multisourcing is through a discrete Service Integration and Management (SIAM) function. An effective SIAM function enables organizations to take advantage of the flexibility and innovation of multisourcing and standard services while delivering integrated services to the business ...

May 17, 2012

On May 8, 2012, EMA announced that it was combining my Business Service Management practice with Julie Craig’s Application Management practice – into the newly unified practice area Application and Business Services ...

February 24, 2012

As someone who might call himself a “humanist” who has worked 31 years in high technology as of this April – I’ve developed a few areas of persistent complaint that seem to reoccur without getting much better. And having spent thirty-one years in the industry, and therefore getting old — I guess I’ve come to feel entitled to a little orneriness from time to time.

February 22, 2012

On the one hand, many in the industry have begun to dismiss the CMDB as well past its prime, at least in terms of industry hype and attention. For this rather significant population, the CMDB has evolved into a complex and demanding data store with tangible but difficult-to-justify benefits, with questionable relationships to cloud computing and other more dynamic technologies and trends. On the other hand, there have been some significant improvements over the last three to four years ...

January 30, 2012

At the beginning of this month, EMA analysts were asked for their predictions about what 2012 might bring. Responses spanned management solutions across applications, systems, network, security, services, assets, desktops, and mobile devices, as well as business intelligence and content management ...

January 08, 2012

I thought I’d present a few highlights that reflect a definite progression to show how and why cloud IS in fact becoming assimilated by IT. You, by the way, are the very first to see some of these results thanks to the way APMdigest deadlines fell in the process of preparing the analysis ...

January 04, 2012

As a continuation of the APMdigest list of predictions for 2012, industry experts offer a range of predictions specifically on cloud management, and Application Performance Management in the cloud ...

December 05, 2011

Having just attended one of IBM’s analyst events in which fairly predictable themes like "cloud", "mobility", "analytics" and "dev /ops" were mixed with less industry-wide themes—such as "Smart Cities", and IBM’s distinctive initiative in the verticals area, it occurred to me once again that IT organizations are going through not one but multiple revolutions. And these revolutions don’t often align in either convenient or even logical ways ...

November 11, 2011

Back in the “good” or “bad” old days, life used to be simpler for those of us focused on BSM. Application Management, though strategic, was domain-centric and BSM was where everything came together. But as technologies evolved, and a growing focus on real-time currency, in part due to cloud, caused a combination of panic and realignment in many IT organizations, APM became more cross-domain in nature and BSM became more of a watchword for strategies that get postponed for blue skies and quieter times ...

October 17, 2011

This blog is the second in a series to help you getter a better sense of what kind of analytic technologies are available in the market today and how they might best apply to your environment.

September 26, 2011

"Analytics" is -- like many words applied to BSM, service management and the management of applications and networked infrastructures -- a somewhat conflicted term.

September 22, 2011

Today’s market environment demands businesses to change and adapt rapidly according to market dynamics, while still remaining in control. For business, these dynamics can mean sifting through what can amount to petabytes of data to act tactically and strategically ...

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