E-Commerce

July 28, 2015

We live in a world where we expect instant gratification, especially when it comes to the quality of our internet experience. From the ability to have 24/7 access to our financial accounts, “one-click” shopping on eCommerce sites, and of course, searching for answers to the boundless array of questions we have on a daily basis. However, as quickly as we can access this information right at our fingertips, there is a slight speed bump in doing so. Believe it or not – you aren’t being impatient. The Internet is getting slower and just about everyone is noticing ...

July 22, 2015

Mobile apps are serious business, and mobile app performance is key. With this in mind, APMdigest asked industry experts – from analysts and consultants to the top vendors – to recommend the best ways to ensure mobile app performance. Part 2 of the list is all about mobile app design ...

July 20, 2015

The effect of digital disruption on business has the potential to overturn incumbents and reshape markets faster than perhaps any force in history, according to a new report released today by the Global Center for Digital Business Transformation ...

July 16, 2015

Mobile apps and websites must be key to success? An app is critical to help you "play" in today’s digital retail market, but having an app alone will not guarantee success. So here are three reasons highlighted in the AppDynamics report An App Is Not Enough which are key for mobile app success ...

July 15, 2015

For today’s always-on consumers, the performance of retail websites and mobile applications is strongly linked to customer satisfaction, loyalty and spend, according to a new study by AppDynamics. The AppDynamics report An App Is Not Enough indicates that consumer expectations of retail websites and mobile apps are evolving in response to the growth of mobile and emerging technologies, with 70 percent of consumers stating that the performance of a mobile app impacts their perception of the retailer ...

June 29, 2015

In a Catchpoint study from March, news sites were found to have a significantly higher percentage of their site content – as well as their speed bottlenecks – coming from third parties than sites from the eCommerce, banking, and travel industries. And in a more recent survey of the top 50 news sites across both desktop and mobile, it's easy to see why ...

June 04, 2015

Website owners can take many different actions to optimize and accelerate page load times, ultimately improving both the real and perceived user experience for visitors. The following is an excerpt from a Radware report: Spring 2015 State of the Union for Ecommerce Page Speed & Web Performance ...

June 02, 2015

When compiling APMdigest's recent list of 20 Top Factors That Impact Website Response Time, I found it interesting to see several examples where intended improvements to websites can actually degrade the website's performance ...

June 01, 2015

APMdigest asked industry experts to outline the most important factors that impact website response time. The last installment of the list, featuring factors 16–20, presents various factors you may not have considered ...

May 29, 2015

APMdigest asked industry experts to outline the most important factors that impact website response time. The third installment of the list, featuring factors 11–15, covers the back end ...

May 28, 2015

APMdigest asked industry experts to outline the most important factors that impact website response time. The second installment of the list, featuring factors 6–10, covers the front end ...

May 27, 2015

Three seconds may not seem like a long time, but it could be the difference between making the online sale and losing a customer ... With the need for website performance in mind, APMdigest is exploring the factors you need to look out for. We asked industry experts – from analysts and consultants to the top vendors – to outline the most important factors that impact website response time. Each expert has given their opinion on which factor is the most significant, and the result is a well-rounded list that encompasses a wide variety of issues that can impact performance ...

May 12, 2015

We conducted a performance diagnostic session on a live e-commerce website, and after our first initial glance at their landing page we saw the usual performance suspects. Some of the highlights we found on the website we analyzed during the performance clinic are below ...

May 08, 2015

The “Mother's Me Week” Study discovered that 40 percent of US moms have been disappointed on Mother’s Day, and half of American moms would buy themselves a gift if they were disappointed on Mother’s Day, with nearly 1 in 5 doing so on Mother’s Day (16%), 14 percent the Monday after, and 14 percent the week after. SOASTA commissioned the online research, conducted by Harris Poll, to alert retailers about the need for continuous testing and performance analytics for their online stores to ensure a quality user experience – whether it’s for key shopping events like Mother’s Day or new emerging shopping trends like Mother’s Me Week ...

April 27, 2015

US online retail sales will reach $334 billion this year and will grow to $480 billion by 2019, according to Forrester’s latest five-year eCommerce forecast.

April 22, 2015

comScore published a new report: 2015 US Digital Future in Focus, providing a year in review of the major shifts in digital consumer behavior that occurred in various online sectors, including mobile, social media, video, advertising, search and e-commerce. In addition, the report examines what insights can be gathered from these trends and what that means looking forward to the year ahead. Here is a sample of the findings ...

April 21, 2015

Today April 21 Google begins globally rolling out its mobile-friendly update. Referred to by many in the media as "Mobilegeddon", the update is intended to boost ranking of mobile-friendly pages on mobile search results.

April 07, 2015

As the holidays are often the most profitable time of the year for retailers, Clustrix conducted the 2014 Holiday Shopping Season Trends Survey in January 2015 to identify the emerging consumer trends specific to the holiday season. Here’s what mattered to online shoppers ...

March 26, 2015

A new report by Radware shows that 9% of the top 100 leading retail web pages took ten or more seconds to become interactive, which is down considerably from 22% of sites last quarter ...

March 23, 2015

Mobile and desktop applications have become the new battleground for brand loyalty, according to a global study commissioned by CA Technologies. In today’s software-driven world, where consumers are more discerning about what they expect from applications, the reality is that businesses that fail to deliver a positive application experience risk losing as much as a quarter of their customer base. The study – Software: the New Battleground for Brand Loyalty – surveyed 6,770 consumers and 809 business decision makers to uncover how each group thought various characteristics of applications impacted user experience, and how well different industries delivered on those characteristics. Consumers identified three that have the biggest impact on the consumer experience ...

March 12, 2015

Retailers confirm that you should have a site performance plan in place, according to the AppDynamics Holiday Web and Mobile Site Performance Review. Here’s the evidence: Retail sites with a site performance troubleshooting process in place were 92 percent more likely to meet or exceed their revenue goals for Black Friday, according to the survey of retail executives ...

February 19, 2015

Unplanned application downtime costs the Fortune 1000 from $1.25 billion to $2.5 billion every year, according to an IDC report: DevOps and the Cost of Downtime: Fortune 1000 Best Practice Metrics Quantified. The report brings to light the real costs and impact of outages, and offers real insights into the adoption and impact of DevOps practices in large enterprises ...

February 13, 2015

More than half (52%) of Americans owning smartphones or tablets say online and mobile activities will be critical to their Valentine’s Day plans, with the most popular activities including visiting social media sites, shopping and booking dinner reservations, according to SOASTA's 2015 Valentine’s Day Survey ...

February 05, 2015

Of all the ways that web performance has come out of the shadows and into mainstream public consciousness, there is no more prevalent example than the HealthCare.gov fiasco of 2013. The Affordable Care Act’s primary means of providing universal health care to the American public encountered problems from the very moment that it was launched on October 1, and quickly drew all the worst kind of attention. In the face of massive public outcry, the site underwent a huge optimization process to fix the myriad of problems plaguing it, ultimately resulting in much better load times for the remainder of its inaugural sign-up period. As such, when it came time in late 2014 for the 2015 enrollment period to begin, the expectation was that, with a full year to apply optimization techniques, the Department of Health & Human Services would be able to get HealthCare.gov running with strong performance ...

January 29, 2015

Gartner, Inc. predicts that by 2017, US customers' mobile engagement behavior will drive mobile commerce revenue in the US to 50 percent of US digital commerce revenue.

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