E-Commerce

December 09, 2014

With all this talk about Black Friday and Cyber Monday, you may not have realized that China’s Singles Day on November 11 officially became the world’s biggest eCommerce event last year, and it exceeded those results this year. Sites had to be prepared for the huge spike in traffic, and those that suffered performance and availability issues surely lost out on revenue as their customers went to competitors’ sites instead. In particular, US and international retailers targeting China for Singles Day faced the tough road of competing head-to-head with Chinese companies. To have any chance of success, these foreign retailers targeting China have to deliver superior website speed and availability ...

December 04, 2014

IBM reported strong online and mobile sales for Cyber Monday 2014, capping a record five-day span for holiday shopping, based on consumer transaction data analyzed in real-time by the IBM Digital Analytics Benchmark.

December 04, 2014

IBM reported record online and mobile shopping during Thanksgiving and Black Friday based on consumer transaction data analyzed in real-time by the IBM Digital Analytics Benchmark.

December 03, 2014

comScore reported holiday season US retail e-commerce spending from desktop computers for the first 31 days of the November-December 2014 holiday season. For the holiday season-to-date, $26.7 billion has been spent online, marking a 16-percent increase versus the corresponding days last year.

December 01, 2014

For the holiday season-to-date, $22.7 billion has been spent online, marking a 15-percent increase versus the corresponding days last year.

December 01, 2014

Online retail sales in Europe during the holiday months of November and December will generate €35 billion — representing 23% of total online retail sales for the year ...

November 28, 2014

Mobile has become embedded into every aspect of the sales process. Not only are more shoppers than ever (56%) using mobile devices to make purchases, they are using smartphones and tablets every step of the way from browsing to comparing and then finally purchasing. So, this is forcing retailers to take a good hard look at their entire holiday e-commerce and retail strategy ...

November 27, 2014

Black Friday, Cyber Monday and the Holiday Shopping Season are here. Are your systems prepared for this high stress time of year? Every minute translates into dollars, and conversely every minute of downtime translates into lost revenue. With online sales approaching half of all holiday shopping revenue, now more than ever, application performance and availability is critical.

November 26, 2014

comScore reported holiday season retail e-commerce spending for the first 23 days of the November-December 2014 holiday season. For the holiday season-to-date, $17.5 billion has been spent online using desktop computers, marking an 11 percent increase versus the corresponding days last year.

November 25, 2014

This upcoming 2014 holiday season is going to have consumers looking to spend more and using their mobile device to do so. For a successful mobile shopping season, retailers need to look at two key initiatives on performance and availability of their applications ...

November 24, 2014

comScore reported its official spending forecast for the November-December 2014 holiday season, as well as desktop retail e-commerce spending for Q3 2014. The official comScore 2014 holiday season forecast is that total online retail spending for the November–December period will reach $61.0 billion, representing a 16-percent gain versus year ago.

November 18, 2014

Security breaches are common today – from computer viruses, such as Bash Bug or Heartbleed, undermining the security of millions of websites, to credit card cyber theft experienced by big retailers. One effort to protect cardholder information is Payment Card Industry (PCI) Data Security Standard (DSS), which is applied wherever cardholder data is stored, processed or transmitted. APM designed to capture and retain network application transaction data has the potential to violate compliance. Below is an outline of the 12 requirements to be PCI DSS-compliant and how to manage APM to avoid violations ...

November 17, 2014

Depending upon your specific industry, the holiday rush can account for 75% – 85% of your total revenue. You cannot be caught unprepared and your systems have to be able to handle the surge in traffic. So how do you make sure your systems are not going to let you down?

November 14, 2014

APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The final set of six technologies presented here includes tools to manage availability, capacity and resources ...

November 13, 2014

APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The second set of six technologies presented here includes tools for network operations and development ...

November 12, 2014

This is the time of year when stores start to decorate with holly and tinsel, snowflakes and twinkling lights, as they prepare for the biggest revenue-generating season of the year. While online sales organizations do not need to hang any mistletoe, they should be preparing for what is becoming – more and more each year – their biggest sales season as well. As e-commerce represents a greater percentage of any company's revenue, the challenge to meet customer needs online is more important to the company's success each year. With this in mind, APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The first six technologies presented here start out with mainstream APM capabilities that are essential to e-commerce success ...

November 11, 2014

The average online shopper expects a web page to render in less than three seconds, according to two new studies by Radware. However, analysis of the load times of the top 100 retailers reveals that the median home page on a desktop takes 6.5 seconds to render its primary content and 11.4 seconds to fully load ...

November 10, 2014

With Black Friday and Cyber Monday coming up, online retailers need to start preparing for an increased volume of website visitors and transactions. And, with more and more people turning to the Internet each year to purchase their goods and services, e-tailers must brace themselves for the biggest avalanche yet of online holiday shoppers. Remember the Target, Kohl’s and Walmart website crashes of holiday seasons past? Based on those incidents, e-tailers know they must ensure that downtime, performance issues or denial-of-service attacks don’t impact their service on those initial major holiday shopping days, and well into the holiday season, as that could hurt their bottom line or their business reputation ...

November 07, 2014

IBM projects another strong shopping season with online sales projected to increase 15 percent over the five-day period between Thanksgiving and Cyber Monday ...

November 06, 2014

Almost half of Holiday shopping will be done online in 2014, according to National Retail Federation’s (NRF) Holiday Consumer Spending Survey conducted by Prosper Insights & Analytics ...

October 31, 2014

With Halloween here, it is a fitting time to take a look at some of the most critical challenges facing companies as they put systems in place to optimize application performance in order to deliver great experiences to end-users. Optimizing application performance to deliver high-quality, frictionless user experiences across all devices and all channels isn’t easy, especially if you’re struggling with these frightening issues ...

October 28, 2014

John Rakowski, Forrester Analyst & Advisor Serving Infrastructure & Operations Professionals, discusses the concept of the Age of the Customer, and where APM fits in ...

October 24, 2014

Traditional network vulnerabilities are causing more business impacts than most realize, resulting in revenue and job loss, according to a survey commissioned by Avaya ...

October 06, 2014

99% uptime, or more commonly known as “two nines” in the IT world, still means you’re down over three and a half days per year. If one of those days happened to be Cyber Monday or another peak period, Amazon, Walmart, or Best Buy would definitely be able to see the actual cost and consequences of performance issues. So we decided to do some research and create this infographic around the prevalence of performance issues and how they impact the bottom line. What we found might surprise you ...

October 02, 2014

Our connected world continues to transform into a mobile one. The network is a constant and fascinating companion, which grants us 24/7 access where communication is instant and takes place across an array of devices, unconstrained by physical barriers. As a result, the IT infrastructure is more critical than ever for business operations. Companies and organizations are calling upon a variety of technologies that are changing the face of today’s network — from mobile devices, to cloud services, to web-based applications ...

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