IT Culture

August 08, 2014

Companies that reduced IT complexities were able to realize average annual benefits of $83 million, according to a new study released this summer from IDC ...

August 04, 2014

IT is mandated to build and maintain IT environments with the highest possible availability, within budget and available resources. Challenges faced by IT Operations have intensified due to both the rapid growth in performance and event monitoring data volumes. As a result, for many IT organizations, especially with limited resources and with specialists wearing many hats, they often spend too much time fighting fires with “maintenance & support” and not enough time proactively avoiding issues like performance or availability problems. The amount of time IT Ops spends firefighting not only hurts the IT department, but innovation across the entire company. So how can the IT pro, who is fed up with just handling crisis after crisis, better leverage limited resources and get onto the important issues ...

July 22, 2014

We live in a time when applications reign supreme. More and more of our interactions with business are done digitally via an app. Your software is now the face of your business. But how does your current software reflect on your brand and reputation? Does it give you competitive edge against more nimble, newer challengers? Recently, CA Technologies and Forrester conducted a survey to evaluate the impact of software modernization on a number of key business metrics.The findings were fascinating, and require us to rethink the way we develop, deploy, and refresh enterprise software ...

June 30, 2014

The concept — or perhaps the allure — of a “single pane of glass” or a unified dashboard by which IT departments can see the health of and control their IT environment has been around for at least 30 years ...

May 28, 2014

Almost half of IT professionals describe the current capability of their departments to do their jobs as "stretched" or "overstretched" according to a new survey by ManageEngine ...

May 19, 2014

For those who firefight recurring performance problems, there is tremendous satisfaction in their heroic efforts. There is an adrenalin rush and a freedom of action that stands in stark contrast to the boring calm of an ordinary day ...

May 12, 2014

CIOs and other IT executives have made significant progress in their long-standing efforts to tightly align and coordinate their IT departments with their organizations’ business units. Despite this progress, obstacles remain before the vision of true IT and business integration can be fully realized, according to the results of the CIOs at a Technology and Cultural Crossroads survey ...

May 05, 2014

Optimizing application development and maintenance (ADM) can cut costs by more than 50 percent, according to research by Gartner ...

May 01, 2014

For companies doing business over the web, any degradation of the customer online experience can have a negative and immediate impact. When a website does not operate fast enough on customers' screens and mobile devices, there's a serious problem. "Blamestorming" sessions are often useless, however. Almost every time, the cause will be found with one or several third-party content providers. Ironically, while the goal of these services is to enable rich end-user experiences, they can actually have the adverse effect of slowing down a site and driving end users away ...

April 07, 2014

With consumers engaging more directly with businesses through mobile and social media, more than 60 percent of CIOs will focus more heavily on improving the customer experience and getting closer to customers, according to a new report released by IBM ...

April 02, 2014

Our relationship with technology is changing rapidly. It is becoming more intimate and personal, meaning that datacenter centric monitoring approaches that focus on availability and performance alone, while still essential, are only the beginning of what is required for a holistic technology monitoring strategy ...

March 21, 2014

A recent study conducted by CA Technologies, The Changing Role of IT and What to Do About It, provides both a wakeup call and some guidance for CIOs and IT leaders not wanting to follow the path of the dinosaur to extinction ...

March 07, 2014

To remain relevant to business' overall goals, today's IT professionals must adopt new skillsets and be prepared to help their companies make informed, strategic business decisions, according to the New IT Survey conducted by SolarWinds ...

March 03, 2014

IT development is on board with business transformation, being more agile than ever by building the apps that drive new, innovative services. But what about IT Operations? More than ever, real-time business performance is intertwined with IT infrastructure health. Any lapse in online service performance is felt all the way from the customer to the board room. IT Operations needs to know how to change its game ...

February 21, 2014

Just as a body is a single unit comprised of many different and unique parts, which – though different – all work towards the achievement of a single end: that is, the well-being of the body, so too are modern organizations comprised of many constituent units that are interdependent and connected and yet behave somewhat autonomously within the overall organizational ecosystem ...

February 11, 2014

Development teams love change. They're incented to push boundaries and respond to shifting circumstances. Operations teams not so much. Their job is to control change and mitigate risk so it doesn't undermine the stability and reliability of business ...

February 07, 2014

Executives are spending up to 85% of their IT budget just "keeping the lights on" – and say their businesses are being held back as a result, according to a new report by Automic ...

January 29, 2014

Over the last several years there has been lots of talk about the need for an "Industrial Revolution" in IT. But despite all the talk and recommendations, there are five common problems that stand in the way of the IT industrialization movement ...

January 27, 2014

Increasing infrastructure complexity has affected the role of nearly all IT professionals, creating the need for new skillsets, including the ability to help companies make informed, strategic business decisions, according to the SolarWinds New IT Survey ...

December 06, 2013

Despite clear recognition of the business need, most IT and marketing organizations are still a long way off from true collaboration, according to a new Forrester study ...

October 24, 2013

As Toxic War Rooms — a recent research paper from Seattle Pacific University — points out, War Rooms may not work as well as advertised, if at all. So what's the alternative? Is it even possible to build teams that can work together effectively to solve problems in highly charged, ever changing environments? According to the research, the answer is yes ...

October 23, 2013

In recent years, the War Room model has become a popular approach to large group problem solving in IT as well as other organizational settings. Unfortunately, War Rooms may not work as well as advertised, if at all. As Toxic War Rooms — a recent research paper from Seattle Pacific University — points out, there are four common pathologies that call into question the effectiveness of the War Room approach ...

October 22, 2013

In the "Age of the Customer", only organizations that focus first and foremost on winning, serving, and retaining customers will survive, according to Forrester. This era will define the next 20 years of business ...

October 16, 2013

The challenging reality for most IT departments is that new software for integrating processes and thus improving productivity can turn out to be the source of additional IT headaches. This is at odds with what should be an organizational priority: making the IT department's life easier. Such an approach is wise not just to keep critical computing systems purring but to avoid disgruntlement and costly turnover within this important corporate group ...

October 14, 2013

According to a survey by IDG Research Services, 80 percent of senior-level IT leaders place a high or critical priority on Infrastructure Performance Management and 79 percent have established a cross-domain team dedicated to managing the performance of their IT infrastructure ...

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