IT Culture
My last blog covered technology-oriented best practices that application management and IT help desks can use to optimize the performance of their applications and the IT teams that oversee them. Now I'll explore what IT professionals can do to optimize their team's time and resources — the people and processes — in pursuit of that same goal ...
Managing an increasingly complex IT environment and a business landscape that's constantly evolving requires IT pros to work fearlessly and tirelessly to keep modern corporate enterprises running smoothly. Results from SolarWinds' recent Little Known Facts survey find that, despite donating time for education and problem-solving for end-users, spending countless hours texting with their monitoring systems, and quelling security threats that would otherwise keep them awake at night, IT professionals agree that they tackle all of this and more because they love their jobs ...
The Spiceworks 2018 IT Career Outlook found that 32 percent of IT professionals plan to search for or take an IT job with a new employer in the next 12 months ...
Digitalization and technological innovation are changing the nature of the job of the CIO. Leaders are rapidly scaling their digital businesses, making the remainder of this year and 2018 a defining moment for CIOs who don't want to be left behind. Gartner, Inc.'s annual global survey of CIOs showed that the CIO role is transitioning from delivery executive to business executive, from controlling cost and engineering processes, to driving revenue and exploiting data ...
UK businesses have attained high levels of business-IT alignment in of all sizes, with IT pros demonstrating strong business understanding and business pros exhibiting strong IT knowledge to increase business performance, according to a new survey by ManageEngine ...
SysAdmins don't have a "quick fix" button on their keyboards, which is why their efforts make them the unsung heroes of the data center. To celebrate SysAdmins in honor of System Administrator Day 2017, SolarWinds asked its THWACK community to caption 12 scenes to illustrate the challenges they face every day — not to mention their wit — and we captured a few of our favorites here ...
Organizations are encountering user, revenue or customer-impacting digital performance problems once every five days, according a new study by Dynatrace. Furthermore, the study reveals that individuals are losing a quarter of their working lives battling to address these problems ...
Many organizations are at a tipping point, as new technology demands are set to outstrip the skills supply, according to a new Global Digital Transformation Skills Study by Brocade ...
The biggest factor driving happiness is the quality of relationships IT professionals have with their coworkers, including users, peers, and managers, according to the 2017 IT Job Satisfaction report from Spiceworks ...
Providing business-critical services at agreed service levels is not easy because numerous factors such as faulty configuration changes, bandwidth, network performance and attacks affect them. To ensure seamless availability of business-critical services, IT teams have to overcome such challenges. ManageEngine surveyed IT professionals to find out the top five challenges that might impact IT in 2017 ...
IT leadership is more driven to be innovative than ever, but also more in need of justifying costs and showing value than ever. Combining the two is no mean feat, especially when individual technologies are put forward as the single tantalizing answer ...
For decades IT departments have been regarded as "cost centers" — departments and entire divisions made up of necessary expenses which don't produce any measurable profit but instead help companies avoid losses by ensuring uptime, addressing end-user concerns and implementing C-suite approved technologies. However, this attitude is changing: Companies now recognize the potential of IT departments to drive total ROI and boost the bottom line ...
In Fall 2016, Paessler AG surveyed 650 system administrators from 49 countries to get a "state of the SysAdmin" and find out how their jobs are changing, how they spend their time, and what their priorities are. The survey responses led to some interesting findings – namely, that when it comes to today's SysAdmins, things are not as they seem. Here are some of the key findings that illustrate the gap between perception and reality ...
Riverbed highlights the following trends and predictions for 2017, covering digital transformation, software-defined everything and more ...
APMdigest's 2017 Application Performance Management Predictions is a forecast by the top minds in APM today. Industry experts — from analysts and consultants to users and the top vendors — offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2017. Part 5, the final installment, covers the business side of APM ...
Enterprise Management Associates (EMA) is looking to extend the reach of its consulting practice, and we'll be soliciting your inputs on your priorities. But before you do, I'd like to share some of what we've learned from our work in the past ...
New surveys by SolarWinds demonstrate the mounting responsibility being placed on the modern IT professional. With the second annual IT Professionals Day upon us, these survey results are particularly timely as they emphasize the need for greater appreciation towards you, the IT professionals of the world, and the critical role you play not only in modern business, but in the lives of nearly all technology end users ...
Today’s native digital generations prefer to work on digital channels versus in-person channels. This ongoing trend has given rise to improvements in customer service, where interactions are delivered across multiple digital channels, ranging from social channels like Twitter and Facebook to text and voice communications. However, there is still more work to be done to unify these platforms more seamlessly ...
Despite rapid adoption of new technologies to improve operations, a new survey found half of public sector IT professionals (51 percent) feel new IT technology paradigms, such as cloud and DevOps, are adding complexity to their organization rather than simplifying operations ...
A little more than 70 percent of federal IT decision makers surveyed said their agency runs important applications on outdated IT systems, according to Dell's new State of IT Trends 2016 ...
Monitoring your middleware platforms with a consolidated monitoring application has been shown over and over to reduce the frequency and duration of severity 1 and 2 incidents and prevent losses of revenue attributed to downtime. However, making a strong business care for end-end monitoring and middleware monitoring can be challenging and can present unique learning opportunities. Here are some recommendations to help you make a better business case ...
How many of us IT professionals have been in a meeting similar to this: The chairs of various departments throughout the company are sitting around a long table and are giving a monthly summary. IT presents that the applications, network and servers were some amount of 9’s available and may explain an outage. The meeting goes on and then one of the heads explains a failure to meet department goals by stating some application was "slow" ...
Business decision makers’ and IT decision makers’ understanding of current IT trends are much closer than they are generally perceived to be, according to the new Dell State of IT Trends 2016 global study ...
By neglecting digital workforce transformation, companies are failing to build the capabilities they will need to succeed in an era of digital disruption, according to a new report, Workforce Transformation in the Digital Vortex, from The Center for Digital Business Transformation ...
Employees experience a dramatic gap between the services they seek out in their personal lives vs. those they tolerate at work, according to ServiceNow's new report, Today’s State of Work: The Service Experience Gap ...