April 06, 2017

The biggest factor driving happiness is the quality of relationships IT professionals have with their coworkers, including users, peers, and managers, according to the 2017 IT Job Satisfaction report from Spiceworks ...

March 29, 2017

Providing business-critical services at agreed service levels is not easy because numerous factors such as faulty configuration changes, bandwidth, network performance and attacks affect them. To ensure seamless availability of business-critical services, IT teams have to overcome such challenges. ManageEngine surveyed IT professionals to find out the top five challenges that might impact IT in 2017 ...

March 16, 2017

IT leadership is more driven to be innovative than ever, but also more in need of justifying costs and showing value than ever. Combining the two is no mean feat, especially when individual technologies are put forward as the single tantalizing answer ...

March 02, 2017

For decades IT departments have been regarded as "cost centers" — departments and entire divisions made up of necessary expenses which don't produce any measurable profit but instead help companies avoid losses by ensuring uptime, addressing end-user concerns and implementing C-suite approved technologies. However, this attitude is changing: Companies now recognize the potential of IT departments to drive total ROI and boost the bottom line ...

January 18, 2017

In Fall 2016, Paessler AG surveyed 650 system administrators from 49 countries to get a "state of the SysAdmin" and find out how their jobs are changing, how they spend their time, and what their priorities are. The survey responses led to some interesting findings – namely, that when it comes to today's SysAdmins, things are not as they seem. Here are some of the key findings that illustrate the gap between perception and reality ...

January 03, 2017

Riverbed highlights the following trends and predictions for 2017, covering digital transformation, software-defined everything and more ...

December 19, 2016

APMdigest's 2017 Application Performance Management Predictions is a forecast by the top minds in APM today. Industry experts — from analysts and consultants to users and the top vendors — offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2017. Part 5, the final installment, covers the business side of APM ...

September 28, 2016

Enterprise Management Associates (EMA) is looking to extend the reach of its consulting practice, and we'll be soliciting your inputs on your priorities. But before you do, I'd like to share some of what we've learned from our work in the past ...

September 20, 2016

New surveys by SolarWinds demonstrate the mounting responsibility being placed on the modern IT professional. With the second annual IT Professionals Day upon us, these survey results are particularly timely as they emphasize the need for greater appreciation towards you, the IT professionals of the world, and the critical role you play not only in modern business, but in the lives of nearly all technology end users ...

September 09, 2016

Today’s native digital generations prefer to work on digital channels versus in-person channels. This ongoing trend has given rise to improvements in customer service, where interactions are delivered across multiple digital channels, ranging from social channels like Twitter and Facebook to text and voice communications. However, there is still more work to be done to unify these platforms more seamlessly ...

August 30, 2016

Despite rapid adoption of new technologies to improve operations, a new survey found half of public sector IT professionals (51 percent) feel new IT technology paradigms, such as cloud and DevOps, are adding complexity to their organization rather than simplifying operations ...

August 26, 2016

A little more than 70 percent of federal IT decision makers surveyed said their agency runs important applications on outdated IT systems, according to Dell's new State of IT Trends 2016 ...

August 17, 2016

Monitoring your middleware platforms with a consolidated monitoring application has been shown over and over to reduce the frequency and duration of severity 1 and 2 incidents and prevent losses of revenue attributed to downtime. However, making a strong business care for end-end monitoring and middleware monitoring can be challenging and can present unique learning opportunities. Here are some recommendations to help you make a better business case ...

August 04, 2016

Business decision makers’ and IT decision makers’ understanding of current IT trends are much closer than they are generally perceived to be, according to the new Dell State of IT Trends 2016 global study ...

June 07, 2016

By neglecting digital workforce transformation, companies are failing to build the capabilities they will need to succeed in an era of digital disruption, according to a new report, Workforce Transformation in the Digital Vortex, from The Center for Digital Business Transformation ...

June 02, 2016

Employees experience a dramatic gap between the services they seek out in their personal lives vs. those they tolerate at work, according to ServiceNow's new report, Today’s State of Work: The Service Experience Gap ...

May 06, 2016

APMdigest asked experts from across the industry – including consultants, analysts and the leading vendors – for recommendations on the best way to ensure application performance in the hybrid cloud. Part 5, the final installment, covers approaches you might not have thought about ...

April 28, 2016

Ipswitch recently released a report, The Challenges of Controlling IT Complexity, that reveals IT teams feel they are at risk of losing control of their company’s IT environment in the face of new technologies. But what exactly is it about new technologies that is vexing today’s IT teams? A deeper dive into the research uncovers two major themes that teams are grappling with to better manage increasing IT complexity ...

April 20, 2016

CEOs have underlined that growth will be their top business priority for 2016, according to a recent survey by Gartner, Inc. The 2016 Gartner CEO and senior business executive survey found that despite indications that the global economy is struggling in early 2016, CEOs do not plan to significantly change their priorities. After growth (54 percent), the second and third business priorities are customers (31 percent) and workforce (27 percent) ...

March 17, 2016

As technology continues to be a business differentiator and provide competitive advantage, tech budgets are increasing for almost half of organizations (46%), according to the annual Forecast Survey from Computerworld ...

March 11, 2016

Although the new role of IT professionals in the hybrid world will vary based on individual business needs, all will need to become polymaths in order to be successful. In fact, SolarWinds recently conducted a survey among nearly 100 global IT professionals in its thwack community that revealed the top six skills they say are needed to manage hybrid IT environments ...

March 02, 2016

IT and business professionals in the US and Europe understand the value of adopting a digital business model but struggle to find the best way to engineer it to deliver the greatest value to employees and customers, according to new research from Unisys Corporation ...

February 25, 2016

Increasingly diverse demands from next generation technologies is changing the role of network professionals, according to the 2016 Network World State of the Network study by IDG’s Network World ...

January 25, 2016

BMC and Forbes Insights recently surveyed executives in North America and Europe to get their perspective on their organization's overall security health and to find out what issues are critical to address. The results revealed the need for a framework organizations can use to get a solid strategy in place for improved security and compliance ...

January 20, 2016

A typical IT organization expends close to 70% of its human and capital resources maintaining an ever-growing inventory of applications and supporting infrastructure. A lot of this effort is simply misdirected as the organization doesn't need a significant portion of these applications because they are simply not integral to the day-to-day functioning of its business ...

January 13, 2016

There is growing industry attention to user, customer, and digital experience management — often condensed by the acronym UEM for “user experience management.” This attention is more than justified, but most of the buzz leaves out critical questions like, “What is user experience management?”, “Who really runs (or who should run) the UEM show in the digital age?”, “What are its real benefits?”, and “What’s still missing from most UEM-related deployments?” In this blog I’m going to attempt to provide a few insights on each of these questions ...

December 30, 2015

The end of the year is a busy time for coming together with family and friends and reflecting back on the year that was. However, it can also be a time for great stress and anxiety if you happen to be the member of a busy IT team. According to a new report by Ipswitch that polled 378 IT professionals across the US, we found there is as much New Year stress as there is joyfulness to go around in 2016 ...

November 18, 2015

APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The third installment covers the internal impacts of application performance on your teams ...

October 16, 2015

The influx of wearable technology in the workplace is causing security, support and bandwidth issues, according to Ipswitch’s 2015 Wearable Technology Survey. The survey revealed that issues emerging from wearable devices connecting to company networks are creating concerns for IT teams ...

October 02, 2015

IDG Enterprise's 2015 Role & Influence of the Technology Decision-Maker research reveals how organizations set technology strategy, the individuals involved in technology purchase decisions and the resources used to stay in the know on technology transformation. Collaboration continues to be a key theme as business executives set the organizational strategy and IT executives lead teams to build and execute plans to help advance the organization ...

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