Loggly announced an integration with Atlassian JIRA Software to further improve software development and operations workflows, removing unnecessary steps that most users encounter when troubleshooting operational issues and collaborating with colleagues.
Users can now create an issue in JIRA Software from within Loggly with a single mouse click. Loggly will automatically add the relevant log data to the JIRA Software issue and populate all necessary fields with predefined values. Distraction caused by switching between applications and context, as well as manual effort to enter information, is reduced to an absolute minimum, allowing users to be more productive and make information sharing across team boundaries easier.
“Atlassian’s ecosystem and commitment to integrated workflows have allowed the DevOps community to collaborate better and automate more aspects of the daily routine,” said Charlie Oppenheimer, CEO at Loggly. “Log data analysis is complex and mission critical for our customers. At Loggly we strive to make this as easy and efficient as possible, and integrating with Atlassian has allowed us to improve the Loggly user workflow even further. The broad popularity of Atlassian products makes it an important destination for log analysis.”
Loggly also integrates with Atlassian HipChat, enabling HipChat users to receive alerts triggered by Loggly and even output from Loggly’s Live Tail feature. Users can set up notifications for specific errors that have occurred, spikes in the frequency of a particular type of event such as 400 or 500 status codes from Apache web servers, or the average and maximum numeric values of response times exceeding set thresholds. By streaming Live Tail log events from applications to HipChat in real-time, teams can immediately make information available across team borders and bring in the right subject matter experts, be it on the desktop, web or mobile.
The JIRA Software integration is available to customers of the Loggly Enterprise plans as well as all trial users.
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