Majority of Organizations Developing Mobile Apps to Support Core Business Processes
August 24, 2015

Jonathan Burg
Apperian

Share this

Sixty percent of those surveyed had apps created internally, while 35 percent had custom apps created by a third party, according to the 2015 Enterprise Mobility Report, from Apperian with the help of CITO Research.

In addition, 63 percent purchase apps from a vendor and another 52 percent download enterprise apps from a public app store. While all categories of apps are experiencing growth, Apperian found that internally developed apps are growing the fastest, exhibiting double-digit growth compared to 2014.

“It’s a pivotal time for mobility, as industry-leading organizations move beyond the legacy mindset and prepare for a more sophisticated approach,” said Dan Woods, Editor and CTO of CITO Research. “In this era, it is all about the enterprise mobile apps. We hope that this survey informs enterprises looking to take full advantage of the continuing mobile revolution with custom enterprise mobile apps.”

Key findings from the survey include:

■ Top App Investments – Nearly half of respondents (47 percent) are investing in apps that support core business processes to increase adoption and drive ROI. UI/UX investments rank second, with 43 percent looking to provide a great experience for users.

■ Enterprise Mobile App Roll Out – Mobility programs come in all sizes. More than half (52 percent) are already rolling out to more than 2,000 users, while a third (33 percent) are rolling apps out to 1,000 users or fewer.

■ Key Benefits – 64 percent of participants cited improved business processes as the top benefit, followed by increased user satisfaction and competitive advantage, which was tied at 60 percent of respondents each.

■ Greatest Impact on ROI – Productivity apps, such as note taking and office doc apps, rated the highest. Field service apps, including maintenance and parts inventory apps, ranked second followed by selling, HR and travel apps, respectively.

■ Barriers to Mobility – 67 percent of respondents cited security as the top challenge to achieving their mobility goals, followed by the ability to determine ROI (32 percent) and a lack of budget (29 percent).

■ App Usage Metrics – Just more than half of respondents (51 percent) are tracking which apps are being used. 48 percent can see who is using them and 42 percent can see how frequently apps are used. The other half of respondents do not have this visibility at all.

Apperian surveyed more than 300 IT and mobility professionals on the state of their enterprise mobility programs.

Jonathan Burg is the Senior Director of Marketing and Customer Acquisition for Apperian

Share this

The Latest

November 20, 2017

When you say "DevOps" one of the first words that comes to mind is "collaboration." But exactly how do we make this collaboration happen? This epic DEVOPSdigest list – posted in 7 parts – intends to find the answer. DEVOPSdigest asked experts from across the industry for their opinions on the best way to foster collaboration between Dev and Ops ...

November 17, 2017

Just in time for the holiday shopping season, APMdigest asked experts from across the industry for their opinions on the best way to measure eCommerce performance, in terms of applications, networks and infrastructure. Part 3, the final installment, covers the customer journey ...

November 16, 2017

Just in time for the holiday shopping season, APMdigest asked experts from across the industry for their opinions on the best way to measure eCommerce performance, in terms of applications, networks and infrastructure. Part 2 covers APM and monitoring ...

November 15, 2017

As the holiday shopping season looms ahead, and online sales are positioned to challenge or even beat in-store purchases, eCommerce is on the minds of many decision makers. To help organizations decide how to gauge their eCommerce success, APMdigest compiled a list of expert opinions on the best way to measure eCommerce performance ...

November 14, 2017

More than 90 percent of respondents are concerned about data and application security in public clouds while nearly 60 percent of respondents reported that public cloud environments make it more difficult to obtain visibility into data traffic, according to a new Cloud Security survey ...

November 13, 2017

Today's technology advances have enabled end-users to operate more efficiently, and for businesses to more easily interact with customers and gather and store huge amounts of data that previously would be impossible to collect. In kind, IT departments can also collect valuable telemetry from their distributed enterprise devices to allow for many of the same benefits. But now that all this data is within reach, how can organizations make sense of it all? ...

November 09, 2017

CIOs trying to lead digital transformation at the speed needed to succeed need a mix of three scale accelerators, according to Gartner, Inc. The three scale accelerators include: digital dexterity, network effect technologies, and an industrialized digital platform ...

November 08, 2017

While the majority of IT practitioners in the UK believe their organization is equipped to support digital services, over half of them also say they face consumer-impacting incidents at least one or more times a week, sometimes costing their organizations millions in lost revenue for every hour that an application is down, according to PagerDuty's State of Digital Operations Report: United Kingdom ...

November 07, 2017

Today's IT is under considerable pressure to remain agile, responsive and scalable to meet the changing needs of business. IT infrastructure can't become a bottleneck, it must be the enabler. But as new paradigms, such as DevOps, are adopted, data center complexity increases and infrastructure constraints can block the ability to achieve these goals ...

November 06, 2017

It's 3:47am. You and the rest of the Ops team have been summoned from your peaceful slumber to mitigate an application delivery outage. Your mind races as you switch to problem solving mode. It's time to start thinking about how to make this mitigation FUN! ...