Mobile vs. PC - Traditional PC Still Device of Choice in Business
August 29, 2017

Pete Goldin
APMdigest

Share this

While business investments in smartphones and tablets are growing in some cases, the vast majority of employees still use laptops and desktops as their primary work device, and organizations aren’t planning to shift investments away from traditional PCs in the foreseeable future, according to The Future of the PC, a new study by Spiceworks.

Among organizations surveyed, an average of 60 percent of employees currently use desktops as their primary work device. Laptops are used by 27 percent of employees as their primary device, followed by thin clients (5 percent), tablets (3 percent), smartphones (2 percent), and 2-in-1s (2 percent).

In terms of future business investments, the results indicate that while desktop investments are expected to be relatively flat in the next 12 months, 43 percent of businesses expect to increase their laptop investments. Mobile devices, such as tablets (25 percent), smartphones (16 percent), and 2-in-1s (18 percent) are expected to see about half the growth of laptops.

“Although many predict the popularity of mobile devices will lead to the ‘death of the PC,’ this prophecy won’t become a reality anytime soon in the corporate world,” said Peter Tsai, Senior Technology Analyst at Spiceworks. “It’s true that desktop PCs will become less prevalent in the near future, giving way to laptops, but tablets and smartphones still face usability challenges that prevent them from enabling key tasks in the workplace. So for the foreseeable future, traditional PCs will remain dominant while tablets and smartphones serve as complementary devices.”

Among IT professionals who influence the purchase decisions of end user devices at their organization, 53 percent believe most employees will not use a mobile device as their primary device in the foreseeable future. Respondents who think it could happen believe a mobile-dominated workplace is at least three to five years off.

As to why organizations are sticking with laptops and desktops, the research shows IT professionals believe mobile devices are adequate for browsing the web and viewing documents, but more limited when it comes to other business functions, such as inputting data, and creating, editing, and saving documents.

Spiceworks also examined what factors IT professionals deem most important when choosing the PC brands to buy for their organization. The results show computer reliability is the most important factor.

87 percent of IT professionals said reliability is very to extremely important in the decision-making process, followed by performance (68 percent), security (62 percent), and cost (54 percent). Other factors, such as manageability (48 percent), user-friendliness (42 percent), and ease of repair (37 percent), were considered slightly less important, but innovative features (9 percent) and style (4 percent) were considered the least important factors.

Methodology: The survey was conducted in July 2017 and included 998 IT professionals across the US, Canada, and the UK who influence the purchase decisions of end user devices at their organization. Respondents represent a variety of company sizes, including small- to-medium-sized businesses and enterprises. Respondents also come from a variety of industries including manufacturing, healthcare, nonprofits, education, retail, government, and finance.

Pete Goldin is Editor and Publisher of APMdigest
Share this

The Latest

April 24, 2024

Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...

April 23, 2024

While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...

April 22, 2024

In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...

April 19, 2024

In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...

April 18, 2024

A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...

April 17, 2024

In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...

April 16, 2024

Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...

April 15, 2024

Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...

April 11, 2024

Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...

April 10, 2024

Choosing the right approach is critical with cloud monitoring in hybrid environments. Otherwise, you may drive up costs with features you don’t need and risk diminishing the visibility of your on-premises IT ...