March 23, 2017

Why containers are growing in popularity is no surprise — they’re extremely easy to spin up or down, but come with an unforeseen issue. Without the right foresight, DevOps and IT teams may lose a lot of visibility into these containers resulting in operational blind spots and even more haystacks to find the presumptive performance issue needle ...

March 10, 2017

Applications and infrastructure are being deployed and commissioned at a faster rate than ever before, the number of tools it takes to effectively manage these services is multiplying, and the expectations placed on IT to ensure customer satisfaction is increasing, according to The State of Monitoring 2017 report from BigPanda ...

February 15, 2017

IT departments often try to protect against downtime by focusing on the web application. Monitoring web application's performance helps identify malfunctions and their cause on a code level, so that the DevOps team can solve the problem. But, monitoring application performance only protects against application errors and ignores external factors such as network traffic, hardware, connectivity issues or bandwidth usage, all of which can have an impact performance and availability of a website ...

January 13, 2017

Digital transformation is a key initiative for enterprises that want to reach new customers and offer greater value via technology. Changing user expectations, new modes of engagement and the need to improve responsiveness are the main factors driving companies to update outdated processes and develop new applications as part of a digital transformation strategy. But in order to deliver on the promise of digital transformation, organizations must also modernize their IT infrastructure to support speed, scale and change ...

January 11, 2017

If your business depends on mission-critical web or legacy applications, then monitoring how your end users interact with your applications is critical. Most monitoring solutions try to infer the end-user experience based on resource utilization. However, resource utilization cannot provide meaningful results on how the end-user is experiencing an interaction with an application. The true measurement of end-user experience is availability and response time of the application, end-to-end and hop-by-hop ...

January 09, 2017

As an IT professional, I'm used to words that mean different things to different people. For example, "log monitoring" could mean anything from simple text files to logfile aggregation systems. "Uptime" is also notoriously hard to nail down. Heck, even the word "monitoring" itself can be obscure. This is why I'm not surprised that application performance monitoring (APM) can mean so many different things depending on the context ...

December 15, 2016

APMdigest's 2017 Application Performance Management Predictions is a forecast by the top minds in APM today. Industry experts — from analysts and consultants to users and the top vendors — offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2017. Part 3 covers the many aspects of IT services, including monitoring, incident management, end user experience and DevOps ...

December 02, 2016

There is an increasing recognition of the interconnected nature of the information technology environment. Also, user expectations and IT complexity are rising. As a result, IT infrastructure performance management (IPM) is becoming more popular. Companies practicing IPM are realizing the benefits it delivers to the bottom line. They include the ability to ...

November 14, 2016

Is middleware resource monitoring the same thing as APM? No – but it is highly complementary with APM and organizations generally need both for complex, large-scale application environments that depend on middleware ...

October 31, 2016

The spookiest day of the year is here, and Halloween is actually a good reminder that trouble in the data center is always lurking just beneath the application surface, ready to wreak havoc at any moment ...

October 25, 2016

Website development and maintenance is not a simple proposition. You need to get your message out to your audience in a fast, attractive and secure way. Yet, making a website attractive and keeping it secure may take away some speed. Buy back speed by reducing security and you stand a chance of having your users avoid your site. Skimp on the aesthetics and your speed and security may not mean a thing, nobody's coming. What's a developer to do? ...

October 06, 2016

Many IT professionals, regardless of company size or role, face monitoring challenges that decrease productivity, impact service, and delay projects, according to Opsview's annual IT Monitoring Survey. Findings include ...

September 27, 2016

How can you be responsive to user demands and support the apps they require? The first step is to optimize your data center. Data center monitoring that provides analytics about your entire IT infrastructure, whether it's on premise, in the cloud or a hybrid environment, is the foundation for this process ...

September 23, 2016

Whether your team is called the Service Desk, the Help Desk, or Level 1 Support, you're the first line of defense in ensuring IT supports the business. Here are seven ways that an end user experience monitoring solution enables Service Desk teams to deliver excellent end user experience ...

August 17, 2016

Monitoring your middleware platforms with a consolidated monitoring application has been shown over and over to reduce the frequency and duration of severity 1 and 2 incidents and prevent losses of revenue attributed to downtime. However, making a strong business care for end-end monitoring and middleware monitoring can be challenging and can present unique learning opportunities. Here are some recommendations to help you make a better business case ...

August 15, 2016

As machine and IT event data continue to become more complex – and massively abundant – IT departments are trying to manage a plethora of information. In many cases, IT departments – as well as business practice groups – manage IT data by silo, each concerned solely about their particular piece of the puzzle, and not focusing on the whole picture required to understand where their piece fits ...

August 10, 2016

I’ve heard people say that they are super busy with production deployments and fast-moving projects. They haven’t had much time to think about a performance monitoring strategy for their new applications. But waiting until your applications are already in production is a mistake. However, it’s one that you can avoid. Develop, test and deploy your applications with monitoring already in place and save yourself a lot of headaches. Let me count the ways ...

August 03, 2016

In July 2016, the world of gaming was taken over by a new phenomenon – Pokémon Go. With popularity comes scale, and with scale comes an overload of requests to the gaming servers. Here is my list of probable solutions Pokémon Go could employ to improve the experience for their users and avid fans ...

June 23, 2016

At the end of every year, APMdigest takes a look into the future by asking experts to predict the changes that will occur within the Application Performance Management (APM) industry in the coming new year. With this new list, we are looking even farther into the future, to the evolution of APM. This list is comprised of expert opinions on how APM should evolve – an evolutionary wish list for APM. The recommendations on this list provide a rare look into the long-term future of APM technology ...

June 15, 2016

Network communications are a top priority for DevOps teams working in support of modern globally-distributed systems and microservices. But basic network interface statistics like received and sent traffic aren't as useful as they once were because multiple microservices may share the same network interface. For meaningful analysis, you need to dig deeper and correlate network-traffic metrics with individual processes. This is however just the beginning ...

June 03, 2016

Without the proper expertise and tools in place to quickly isolate, diagnose, and resolve an incident, a quick routine error can result in hours of downtime – causing significant interruption in business operations that can impact both business revenue and employee productivity. How can we stop these little instances from turning into major fallouts? Major companies and organizations, take heed ...

May 26, 2016

Your applications should ensure end-user satisfaction and boost productivity for employees and partners. Therefore, IT pros implementing or monitoring applications should take the time to understand how end-users interact with their application, share the proper amount of information with the right stakeholders, implement the right workflows and ensure they are performing top-notch. Here are 10 quick tips to help you get started ...

May 10, 2016

Why do outages of mission-critical applications still happen? Aren't there multiple solutions that can alert IT teams to problems? Yes – and that can be part of the problem. One alarm goes off, and then another and another until the team is quickly overwhelmed. By the time an incident like this is brought under control, the company may have lost on average as much as $750,000 for a 90-minute outage. Ask these 5 questions before moving forward with a monitoring solution that can address application outages ...

May 05, 2016

APMdigest asked experts from across the industry – including consultants, analysts and the leading vendors – for recommendations on the best way to ensure application performance in the hybrid cloud. Part 4 covers tools that help you leverage performance data ...

May 04, 2016

APMdigest asked experts from across the industry – including consultants, analysts and the leading vendors – for recommendations on the best way to ensure application performance in the hybrid cloud. Part 3 covers different aspects of monitoring ...

April 27, 2016

The findings outlined in Part 1 of this blog point to a need for "smart" APM solutions supporting automation of change monitoring, performance and availability management, and production troubleshooting functions. With such capabilities in place, Dev and Ops resources could be freed up to deliver the new software products that have become the lifeblood of the agile business ...

April 18, 2016

The digital business era is placing a premium on strong end-user performance (speed) for all websites, mobile sites and applications. Failing to deliver strong experiences can negatively impact a company's profits and brand reputation. Staying ahead of the game from a performance perspective really comes down to preparation and monitoring. If a comprehensive performance strategy is deployed, organizations are less likely to fall behind. Today, a failsafe performance management strategy consists of these six key factors ...

April 12, 2016

We're all technology companies. Every second of downtime hurts. Monitoring at scale is hard. And that's just the beginning of what you shared in our recent survey ...

April 11, 2016

There is a lot of confusion about what is Application Performance Monitoring, Application Performance Management (APM) and IT Operational Analytics (ITOA). To help clarify this rather muddy set of terms, we use two models which we find are much clearer and logical, and have less ambiguity than the APM and ITOA definitions ...

March 29, 2016

From an IT team's point of view, understanding the user experience of their applications is becoming challenging as technology evolves. Newer and more complex applications are being written using an assortment of languages. These applications are being deployed on a wide variety of infrastructure components. Fortunately, there are a few means available through which businesses can determine the user experience of their Web applications. Let's take a look at three common approaches ...

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