Moogsoft AIOps 6.2 is now available.
This includes the general availability of Probable Root Cause (PRC), a technique that can understand causality in unpredictable IT environments with a significant degree of certainty, and without reliance on a model. This is accomplished through the use of patented supervised machine learning techniques that leverage user-supplied feedback.
This latest version of AIOps also includes a beta release of the Mobile interface, in which operators can view the status of their teams, services and situations; and collaborate with teammates on diagnosis and remediation even while they’re away from the office.
The main highlights of Moogsoft AIOps 6.2 include:
- Probable Root Cause (PRC) is GA. A user provides feedback at various points in the workflow indicating which alerts are causal or symptom. This greatly aids in the diagnosis steps, enabling an operator to focus on the right alerts.
- Mobile is now Beta. This allows users to view the status of their teams, services and situations and engage with others to diagnose and remediate while on the go.
- Notification Service using SMS (Alpha). A user can be notified via SMS of an invite, assignment or a critical situation. When selecting the link via a mobile device they will be brought immediately into the situation for faster diagnosis and resolution.
- Synchronization of teams via LDAP.
- New beta integrations for VMWare VRealize, VMWare vSphere, DynaTrace APM, CA Spectrum.
- Various bug fixes and improvements.
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