OpsGenie Launches New Community
April 17, 2017
Share this

OpsGenie announced the official opening of its new Community-based platform.

The Community provides a collaborative environment where visitors can explore the use of tools involved in the incident response process, try out OpsGenie integrations and collaborate with other OpsGenie users.

OpsGenie is an incident response management solution and this new Community is intended to provide a dynamic and valuable opportunity for OpsGenie customers to share, learn about, and explore OpsGenie and the many tools that integrate with it. The Community is a forum for sharing information, for providing feedback and for addressing questions about OpsGenie’s features, integrations, APIs, and SDKs.

Community members are encouraged to discuss solutions tailored to their specific needs. The Community is a place to share experiences implementing and supporting complex systems. To allow for like-minded professionals to engage and collaborate on the problems and opportunities encountered while operating business critical applications and delivering business services. o discuss the challenges of being on-call. The Community is to be a forum in which both new and seasoned users can jointly raise and address any topics related to the Alerting and Incident Management space.

The OpsGenie Community will also host the Playground - a new sandbox environment where visitors can not only visualize, but also interact with operations management solutions. This will not only include the OpsGenie solution, but showcase the integration of a variety of the leading monitoring, log management, ticketing, and collaboration tools.

“The new Community and its Playground provides an exciting opportunity for our users,” said OpsGenie CEO, Berkay Mollamustafaoglu. “Participants can share timely information, collaborate with their peers, and explore -- in a hands-on manner -- exactly how OpsGenie works with some of the many tools with which we integrate.”

The new Community, and Playground, are among OpsGenie’s recent set of new and enhanced features and capabilities focused on customers. Recent OpsGenie releases and updates have included: enhanced Atlassian integrations, new APIs and even an MSP Solution allowing Managed Service Providers to deliver a wider range of OpsGenie service options to their customers.

“The new OpsGenie Playground environment allows users to experience the power of a fully integrated incident management workflow using Atlassian and OpsGenie’s incident management tools. Incidents are becoming more common, and companies need to have the people, processes and technology in place to better respond and remediate incidents. As companies deal with this new reality and start thinking about what decisions need to be made to address this trend, they may not realize that many of the collaboration tools they use every day can be put to work in incident management too,” said Steve Goldsmith, general manager of HipChat at Atlassian. “By providing a demo environment for testers to directly engage with pre-configured OpsGenie integrations across Atlassian's HipChat, JIRA and StatusPage products will be a hugely valuable asset for current and potential customers."

Share this

The Latest

May 24, 2017

In today's digital world, it is possible to gauge the cost implications of an IT outage on employee productivity, revenue generation but it is usually much more tricky to measure the negative impacts on the very IT people's lives ...

May 22, 2017

APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 5 offers some interesting final thoughts ...

May 19, 2017

APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 4 covers automation and the dynamic IT environment ...

May 18, 2017

APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 3 covers monitoring and user experience ...

May 17, 2017

APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 2 covers visibility and data ...

May 16, 2017

Managing application performance today requires analytics. IT Operations Analytics (ITOA) is often used to augment or built into Application Performance Management solutions to process the massive amounts of metrics coming out of today's IT environment. But today ITOA stands at a crossroads as revolutionary technologies and capabilities are emerging to push it into new realms. So where is ITOA going next? With this question in mind, APMdigest asked experts across the industry — including analysts, consultants and vendors — for their opinions on the next steps for ITOA ...

May 15, 2017

Digital transformation initiatives are more successful when they have buy-in from across the business, according to a new report titled Digital Transformation Trailblazing: A Data-Driven Approach ...

May 11, 2017

The growing market for analytics in IT is one of the more exciting areas to watch in the technology industry. Exciting because of the variety and types of vendor innovation in this area. And exciting as well because our research indicates the adoption of advanced IT analytics supports data sharing and joint decision making in a way that's catalytic for both IT and digital transformation ...

May 10, 2017

Colin Fletcher, Research Director at Gartner, talks about Algorithmic IT Operations (AIOps) and the challenges and recommendations for AIOps adoption ...

May 09, 2017

In APMdigest's exclusive interview, Colin Fletcher, Research Director at Gartner, talks about Algorithmic IT Operations (AIOps) and how it will impact ITOA and APM ...