PagerDuty announced the launch of its local team in Sydney, Australia.
The global expansion will help the company further grow its presence in the Asia-Pacific region and address the increasing need for PagerDuty digital operations management.
The company also announced the appointment of David Wall, former head of APAC sales at Dropbox, who brings more than 10 years of executive leadership and software industry experience growing businesses in the region; he will lead PagerDuty’s expansion in Australia and Asia Pacific by continuing to build an ecosystem of customers and partners.
“Leading companies across industries, of all sizes are more dependent on digital for revenues and customer engagement than ever. PagerDuty is experiencing strong growth by addressing real-time digital digital operations challenges, ” said Jennifer Tejada, CEO, PagerDuty. “Our expansion in Asia-Pacific highlights our efforts to provide developer and IT operations teams, as well as the broader business, with better visibility and insights to effectively prevent and manage incidents, ultimately delivering a great customer experience.”
David Wall said: “There is a critical need in APAC for PagerDuty’s customer-centric approach to digital operations management. The company stood out to me as the best equipped to handle the rapid expansion of digital services and their operational needs. I look forward to helping shape the future direction of PagerDuty through key channels and alliances in this region while empowering customers to become more successful.”
In his new role at PagerDuty, Wall will apply his deep knowledge of developing successful growth strategies to build on PagerDuty’s position as the leading digital operations management platform. Prior to PagerDuty, Wall was a key member of Dropbox’s leadership team, responsible for developing, executing and driving growth through direct and channel sales within the APAC market by helping companies simplify the way people and teams work together.
“With over 400 customers in Asia Pacific already, PagerDuty has a strong foundation to build on,” said Tejada. “David’s track record in establishing successful partner, channel and alliance outcomes and achieving high-growth regional sales success across large geographic regions will play a crucial role in helping us to understand and delight our customers, scale our global business, and continue our strong business growth.”
The Latest
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
Choosing the right approach is critical with cloud monitoring in hybrid environments. Otherwise, you may drive up costs with features you don’t need and risk diminishing the visibility of your on-premises IT ...
Consumers ranked the marketing strategies and missteps that most significantly impact brand trust, which 73% say is their biggest motivator to share first-party data, according to The Rules of the Marketing Game, a 2023 report from Pantheon ...
Digital experience monitoring is the practice of monitoring and analyzing the complete digital user journey of your applications, websites, APIs, and other digital services. It involves tracking the performance of your web application from the perspective of the end user, providing detailed insights on user experience, app performance, and customer satisfaction ...
