Serena Releases New IT Dashboard

Serena Software announced the immediate availability of a significant new release of Serena IT Dashboard, providing improved visibility into end-to-end IT process performance and new accessibility on mobile devices.

The new Serena IT Dashboard provides key performance indicators (KPIs) and dashboards that are specifically designed for application lifecycle management (ALM) and IT Service Management (ITSM) processes.

With this release, customers now have an enterprise dashboard tying together all Serena technologies, including performance metrics of both mainframe and distributed systems.

The new Serena IT Dashboard offers built-in best practices, along with easily configurable views, so IT executives can avoid the let-down of BI initiatives, and instead quickly deploy an enterprise IT intelligence solution that easily adapts to their changing environment. Integrating with the mainframe, and now also available on tablets, smartphones and laptops, Serena IT Dashboard delivers IT intelligence with “BYOD” (bring-your-own-device) efficiency.

Significant new features and capabilities of the new Serena IT Dashboard include:

- Mobile access, which delivers “anytime/anywhere” visibility to the latest KPIs and dashboards to executives.

- Integration of Serena ChangeMan ZMF with Serena Release Manager, which now includes visibility into key mainframe and application development metrics.

- A flexible and modern architecture that is based on the latest analytics, providing consolidated IT metrics via the Web.

- The dashboard is also vendor-agnostic, providing real-time data on both Serena and other third-party tools.

“We are thrilled to announce yet another major product innovation milestone from Serena. Our application lifecycle management and IT service management customers now have access to the same insight and intelligence as costly and complex BI tools and dashboards. With today’s announcement, we are also offering the ability for our customers to gain access to this intelligence via an iPad and other devices for optimized reach and mobility,” said Jeff Westenhaver, Global Product Manager for Mainframe and Release Management Solutions at Serena Software.