Site24x7, the cloud infrastructure monitoring service, announced the launch of the Site24x7 Real User Monitoring beta feature.
Available immediately, this feature gives accurate insight into real users’ application experience and helps visualize web app interaction patterns.
Site24x7 will be demonstrating Real User Monitoring in booth 542 at AWS re:Invent 2014 held Nov. 11-14, 2014, at The Venetian in Las Vegas.
Synthetic monitoring is best suited for determining the uptime of web services. But if real user browser performance of applications is of concern, real user monitoring (RUM) is the ideal choice. RUM provides a better understanding of performance issues by providing actionable data such as real user performance by region, browser type, device used to access the application and more. These metrics assist in pinpointing issues faster to make applications more fluid and user friendly.
“Site24x7 Real User Monitoring complements Site24x7’s synthetic uptime monitoring from over 50+ global locations and Site24x7 APM Insight, which provides deep-dive, back-end transaction analysis capability,” said Gibu Mathew, Director of Product Management, Site24x7. "With RUM, we now put the administrator in the driver’s seat to track the full journey of a web request from a browser through the network to the back-end database."
Site24x7 Real User Monitoring provides deep insight into key performance metrics right from the initiation of the URL until the request is served back to the browser. Application performance can be monitored from a network perspective by getting visibility into DNS resolution time, connection time and re-direction time. The back-end response time provides metrics from a server perspective, calculating the time taken by the server to serve the request and statistics such as the page rendering time, document processing time and document downloading time, all of which help developers tailor applications to be more fluid to end users.
Graphical representation of end-user response time and throughput globally helps to understand how applications behave when accessed from different countries. Browser and device-based metrics show the responsiveness of applications when accessed from a certain browser via a specific platform, e.g., desktop or mobile. A split-up of statistics related to ISP-based performance is also captured by RUM.
Individual web transactions are monitored by response time and throughput that give visibility into the responsiveness of each web page.
To set up the new Site24x7 feature, users simply generate a small JavaScript snippet and install it in the header or footer of the HTML code of the website page that needs to be tracked. From there on, all the performance data will be captured and presented in a single Site24x7 console.
The Site24x7 Real User Monitoring beta feature is available immediately for testing and comes as a standard feature in the Site24x7 Business Pack.
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