SolarWinds has completed the acquisition of LOGICnow – backed by a consortium of investors led by Insight Venture Partners.

LOGICnow is a global provider of integrated cloud-based IT Service Management (ITSM) solutions focused primarily on the MSP community.

With this acquisition, SolarWinds is bringing together LOGICnow and SolarWinds N-able to create SolarWinds MSP, uniting two complementary leading players in the managed services solutions market to deliver a strong and complete portfolio of capabilities to MSPs of every size and scale worldwide. SolarWinds is backed by Silver Lake Partners and Thoma Bravo, two leading global technology investment firms with established track records of growing technology companies.

This acquisition of LOGICnow advances SolarWinds’ mission to provide products that are purposefully designed to make the jobs of IT professionals easier. SolarWinds MSP will have capability to deliver IT services management solutions to MSPs of every size across the world. These solutions encompass data-driven automation, security, network management and service management. As a combined entity, SolarWinds MSP will serve more than 20,000 managed service providers worldwide, managing more than five million end-points and one million mailboxes. SolarWinds MSP will be at the heart of the largest community of MSPs in the world, with around 200,000 engineers using its products every day.

“SolarWinds is committed to the growing MSP market and has realized great success through the acquisition of N-able, making the acquisition of LOGICnow a natural next step for us,” said Kevin B. Thompson, President and CEO of SolarWinds. “SolarWinds MSP, combining the capabilities of LOGICnow and SolarWinds N-able, will offer MSPs a complete set of IT service management solutions via the cloud and on premises delivery models. SolarWinds MSP gives them everything they need to acquire and retain profitable clients, deliver outstanding levels of service and maximize their internal efficiency through standardization of their toolsets and the use of automation.”

“As SolarWinds MSP, our combined teams will utilize our deep domain expertise and industry-leading data analytics capabilities to deliver breakthrough innovations to our customer base of the world’s leading MSPs,” said Walter Scott, former LOGICnow CEO and the new EVP for SolarWinds MSP. “Our strategic vision and ability to execute will provide ever-greater support to our customers as they differentiate their services and look to achieve faster, more profitable business growth. We’re excited to be able to join forces with SolarWinds N-able as part of the SolarWinds family to empower our MSP customers to build the most successful businesses in their markets.”

Building on the track records of SolarWinds N-able and LOGICnow, the combined expertise of SolarWinds MSP will deliver a robust set of solutions in a tightly-integrated automation platform, including:

- Remote monitoring and management

- Remote control, access and support

- Security including anti-malware, multi-vendor patch management and web access control

- Backup and disaster recovery

- Risk and vulnerability assessment

- Email security and compliance-focused archiving

- Multi-platform support for Windows®, Mac®, Linux®, VMware®, Hyper-V®, iOS®, Android®

- Help desk and service management functionality

- Advanced data analytics

“The acquisition of LOGICnow reflects our continued journey to becoming the IT management vendor of choice for all IT professionals regardless of organization size, complexity or where their infrastructure resides,” said Christoph Pfister, EVP of Products, SolarWinds. “SolarWinds is focused on delivering IT management solutions to manage today’s hybrid IT infrastructure, including elements deployed on premises, in public and private clouds and at SaaS providers.”