SolarWinds N-able Adds New Remote Control Access and Support Platform for MSPs
October 15, 2015
Share this

SolarWinds N-able announced a new remote control access and support platform that allows managed service providers (MSPs) on-demand, secure remote access to their customers’ computers.

The new cloud-based software is called SolarWinds N-able MSP Anywhere and was acquired as part of the company’s recent purchase of BeAnywhere.

“MSP Anywhere enables our channel partners to deliver exceptional service and support to their clients’ workstations and servers at any time, from virtually anywhere in the world,” said JP Jauvin, GM, SolarWinds N-able. “MSP Anywhere simplifies service engagement and makes it more profitable for MSPs to deliver helpdesk services and repair or administer remote systems.”

Engineered for use by IT support and services organizations, MSP Anywhere provides quick connection times, a powerful administration console and a rich feature set. MSP Anywhere was developed in the cloud and offers unique peer-to-peer technology that allows for instant and on-demand remote support and access to Windows PCs and Macs, as well as iOS and Android-based mobile devices from virtually any device. The MSP Anywhere console enables users to manage incoming requests and provides greater collaboration with fellow technicians to speed resolution times and deliver real-time customer support as needed.

“With the introduction of MSP Anywhere we’ve answered the call from our partners and MSPs for a fully-featured, cloud-based remote control service that is secure, easy-to-use, reliable and cost effective,” Jauvin added. “Whether it’s used as a standalone service or combined with SolarWinds N-able N-central® or SolarWinds N-able MSP Manager, we believe MSP Anywhere will bring immediate value to the IT channel and the hundreds of thousands of small to medium-sized businesses they serve.”

SolarWinds N-able MSP Anywhere is available now. The cloud service is sold on a per month/concurrent technician subscription basis.

Share this

The Latest

March 27, 2024

Nearly all (99%) globa IT decision makers, regardless of region or industry, recognize generative AI's (GenAI) transformative potential to influence change within their organizations, according to The Elastic Generative AI Report ...

March 27, 2024

Agent-based approaches to real user monitoring (RUM) simply do not work. If you are pitched to install an "agent" in your mobile or web environments, you should run for the hills ...

March 26, 2024

The world is now all about end-users. This paradigm of focusing on the end-user was simply not true a few years ago, as backend metrics generally revolved around uptime, SLAs, latency, and the like. DevOps teams always pitched and presented the metrics they thought were the most correlated to the end-user experience. But let's be blunt: Unless there was an egregious fire, the correlated metrics were super loose or entirely false ...

March 25, 2024

This year, New Relic published the State of Observability for Financial Services and Insurance Report to share insights derived from the 2023 Observability Forecast on the adoption and business value of observability across the financial services industry (FSI) and insurance sectors. Here are seven key takeaways from the report ...

March 22, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 2, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and AIOps ...

March 21, 2024

In the course of EMA research over the last twelve years, the message for IT organizations looking to pursue a forward path in AIOps adoption is overall a strongly positive one. The benefits achieved are growing in diversity and value ...

March 20, 2024

Today, as enterprises transcend into a new era of work, surpassing the revolution, they must shift their focus and strategies to thrive in this environment. Here are five key areas that organizations should prioritize to strengthen their foundation and steer themselves through the ever-changing digital world ...

March 19, 2024

If there's one thing we should tame in today's data-driven marketing landscape, this would be data debt, a silent menace threatening to undermine all the trust you've put in the data-driven decisions that guide your strategies. This blog aims to explore the true costs of data debt in marketing operations, offering four actionable strategies to mitigate them through enhanced marketing observability ...

March 18, 2024

Gartner has highlighted the top trends that will impact technology providers in 2024: Generative AI (GenAI) is dominating the technical and product agenda of nearly every tech provider ...

March 15, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 1, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and network management ...