Traditionally, Application Performance Management (APM) is usually associated with solutions that instrument application code. There are two fundamental limitations with such associations. If instrumenting the code is what APM is all about, then APM is applicable only to homegrown applications for which access to code is available ...
SolarWinds announced a strategic partnership with OpsGenie, an alerting and on-call management solution for development and operations teams.
The partnership comes as SolarWinds discontinues its free alert aggregation tool, SolarWinds Alert Central.
“When considering the future for SolarWinds Alert Central, we surveyed the market and quickly realized OpsGenie is doing a great job filling the gap we originally identified,” said Mav Turner, Senior Director, Product Management, SolarWinds. “While we believe SolarWinds Alert Central was effective at meeting many of our customers’ alert management needs, we want to make sure they have the right long-term solution to solve all of their alerting and on-call management needs, and that’s what OpsGenie will provide them. I’m extremely excited about the benefits the SolarWinds and OpsGenie partnership will provide our customers.”
OpsGenie provides an incident response solution specifically tailored to SolarWinds customers. With OpsGenie, SolarWinds customers can create customized on-call incident response teams that match their operational structure. OpsGenie also has an efficient and easy-to-apply bi-directional integration with SolarWinds Network Performance Monitor (NPM). This allows OpsGenie to determine the right people to notify based on on-call schedules; dispatch alerts using email, text message (SMS), phone call and iPhone and Android push notification; and escalate until an alert is acknowledged or closed.
“OpsGenie is excited to be the Alerting and On-Call Management platform of choice for SolarWinds and its customers,” said Berkay Mollamustafoaglu, CEO, OpsGenie. “We firmly believe that OpsGenie will provide SolarWinds customers the features they need at a price point that makes sense, including a free tier for existing SolarWinds Alert Central users.”