APMdigest continues the list, cataloging the many valuable tools available – beyond what is technically categorized as Application Performance Management (APM) – to support the goals of improving application performance and business service.
6. Synthetic Monitoring
Understanding Web and mobile app performance starts with the end-user experience, no matter how and when a customer accesses the application. And while today's IT departments are facing enormous pressure to deliver a flawless end-user experience, they must also drive down costs. These competing forces create a compelling case for adding a synthetic-transaction SaaS solution to the APM mix. IT pros responsible for application performance can understand the health and availability of key applications, and track global and local end-user experience, with a cost-effective, easy-to-use and fast-to-implement solution.
VP Product and Solution Marketing, APM and DevOps, CA Technologies
Active, or synthetic, monitoring of applications, services, and websites 24/7 is an essential component of an enterprise-wide APM strategy. It ensures that online properties are fast and reliable for end users, helping to protect brand image and drive revenue. While passive monitoring provides a view into end user experience, it cannot detect downtime or get a full picture of what end users see outside of your datacenter(s) or cloud.
CEO and Founder, Catchpoint
7. Infrastructure Monitoring
While APM solutions and corresponding strategy is critical for modern enterprises it's essential to also adopt an appropriate infrastructure monitoring solution. Applications sit on top of increasingly complex infrastructure workloads (server, network, storage) brought about by innovations in areas cloud architecture, mobile and non-relational data stores. This means that a unified infrastructure monitoring solution that is able to cover these areas is an essential component of a strategic monitoring strategy.
Analyst, Infrastructure and Operations, Forrester Research
While APM provides great insight into service delivery from a user perspective, it alone isn't sufficient to properly identify and resolve performance or availability issues pertaining to the back-end infrastructure. Service-centric unified monitoring tools are the key to ensuring the health of applications and all the infrastructure components needed for consistent and reliable delivery of the service.
Senior Manager, Zenoss
8. Load Testing
APM is a cornerstone of delivering a quality user experience. To supplement the 360 degree view of your APM solution it is important to also implement and obtain correlation between your APM and Load Testing solutions. This combination provides a clear perspective of your application and your application environment, allowing you to use load to help predict application performance prior to seeing real life behavior through your APM solution.
Director of Product Management, AlertSite by SmartBear
Among the thousands of product reviews by real users on IT Central Station – aka the "Yelp for IT" – we find numerous cross-references between APM and testing tools. Our community of IT professionals evidently find that investment in testing tools is complimentary to APM.
Founder and CEO, IT Central Station
9. Log Management
While APM tools are definitely widely used for a view into how your own application code is performing, in many cases APM alone is not enough to give an end-to-end perspective of your system - especially in cloud environments where you no longer have the same level of access and it can be more difficult to apply instrumentation. We are seeing a huge increase in users sending more and more performance metrics into their log data – giving them the ability to use "logs as data" along side their APM tools, and providing deeper log-level insights into key business metrics.
Trevor Parsons, Phd
Co-founder & Chief Scientist, Logentries
Combining unified monitoring with log analysis provides faster trouble-shooting, improved root cause analysis, and more effective IT event correlation and forensic analysis.
VP of Marketing & Business Development, GroundWork
10. Middleware Management
Middleware Infrastructure Visibility is a necessity for application and business service performance. Enterprise applications are inherently complex and built on a combination of technologies including middleware systems (e.g., WebSphere MQ, IBM Data Power, TIBCO, and Oracle BPEL), packaged applications, and other legacy technologies. Middleware, in particular, serves as the plumbing connecting a multitude of heterogeneous systems. In this way, middleware management complements traditional APM offerings because it provides deep visibility into the infrastructure these applications depend on to deliver data and business services.
Product Manager, APM, BMC Software
A growing IT delivery gap is slowing down the majority of the businesses surveyed and directly putting revenue at risk, according to MuleSoft's 2017 Connectivity Benchmark Report on digital transformation initiatives and the business impact of APIs ...
Why containers are growing in popularity is no surprise — they’re extremely easy to spin up or down, but come with an unforeseen issue. Without the right foresight, DevOps and IT teams may lose a lot of visibility into these containers resulting in operational blind spots and even more haystacks to find the presumptive performance issue needle ...
Much emphasis is placed on servers and storage when discussing Application Performance, mainly because the application lives on a server and uses storage. However, the network has considerable importance, certainly in the case of WANs where there are ways of speeding up the transmission of data of a network ...
The majority of IT executives believe investment in IT Service Management (ITSM) is important to gain the agility needed to compete in an era of global, cross-industry disruption and digital transformation, according to Delivering Value to Today’s Digital Enterprise: The State of IT Service Management 2017, a report by BMC, conducted in association with Forbes ...
Let’s say your company has examined all the potential pros and cons, and moved your critical business applications to the cloud. The advertised benefits of the cloud seem like they’ll work out great. And in many ways, life is easier for you now. But as often happens when things seem too good to be true, reality has a way of kicking in to reveal just exactly how many things can go wrong with your cloud setup – things that can directly impact your business ...
IT leadership is more driven to be innovative than ever, but also more in need of justifying costs and showing value than ever. Combining the two is no mean feat, especially when individual technologies are put forward as the single tantalizing answer ...
The move to Citrix 7.X is in full swing. This has improved the centralizing of Management and reduction of costs, but End User Experience is becoming top of the business objectives list. However, delivering that is not something to be considered after the upgrade ...
As organizations understand the findings of the Cyber Monday Web Performance Index and look to improve their site performance for the next Cyber Monday shopping day, I wanted to offer a few recommendations to help any organization improve in 2017 ...
Online retailers stand to make a lot of money on Cyber Monday as long as their infrastructure can keep up with customers. If your company's site goes offline or substantially slows down, you're going to lose sales. And even top ecommerce sites experience performance or stability issues at peak loads, like Cyber Monday, according to Apica's Cyber Monday Web Performance Index ...
Applications and infrastructure are being deployed and commissioned at a faster rate than ever before, the number of tools it takes to effectively manage these services is multiplying, and the expectations placed on IT to ensure customer satisfaction is increasing, according to The State of Monitoring 2017 report from BigPanda ...