Too Many Tools, Too Many Alerts
Monitoring Challenges Decrease Productivity and Impact Service
October 06, 2016

Eric Bernsen
Opsview

Share this

Many IT professionals, regardless of company size or role, face monitoring challenges that decrease productivity, impact service, and delay projects, according to Opsview's annual IT Monitoring Survey. We received over 400 responses from around the globe, from those employed at small start-ups to those working at major corporations.

Findings include:

Too many tools and dashboards

Over 35% of respondents strongly agreed or agreed that because their IT monitoring systems has too many tools and dashboards, they are slower at responding to critical issues and identifying the source of an issue. Of the total respondents, 52% of those at companies with greater than 1,000 employees felt similarly.

Too many alerts and tools

Respondents were asked how strongly they agreed with the following statement: ?My IT tools send too many alerts and cause us to waste too many resources trying to weed through the alerts.? Over 48% of respondents strongly agreed or agreed with this statement, 60% at companies with greater than 1,000 employees.

Inadequate reporting

Over 56% of survey participants said their IT tools do not provide adequate reporting, which makes demonstrating value to stakeholders and decision making difficult. 58% of those in management roles strongly agreed or agreed with this statement.

Can't complete IT projects as quickly as the business needs

Over 48% of general survey participants agreed or strongly agreed that completing IT projects at the speed the business needs is a challenging task. This is especially noticeable at larger companies with over 72% respondents at companies with greater than 1,000 employees agreeing.

Need to free up staff to work on important projects

More than 86% of all participants felt that with more concise and accurate IT operations, more staff would be available to work on other projects.

Eric Bernsen is a Digital Marketing Executive at Opsview.

Share this

The Latest

May 25, 2017

According to most industry perceptions, application performance management (APM) and application portfolio management (APM) might seem to be worlds apart — or at best connected by a very thin thread. In this blog, I'd like to highlight three areas that are bridging the APM-to-APM divide: digital experience management, application discovery and dependency mapping (ADDM), and agile/DevOps lifecycle planning ...

May 24, 2017

In today's digital world, it is possible to gauge the cost implications of an IT outage on employee productivity, revenue generation but it is usually much more tricky to measure the negative impacts on the very IT people's lives ...

May 22, 2017

APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 5 offers some interesting final thoughts ...

May 19, 2017

APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 4 covers automation and the dynamic IT environment ...

May 18, 2017

APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 3 covers monitoring and user experience ...

May 17, 2017

APMdigest asked experts across the industry for their opinions on the next steps for ITOA. Part 2 covers visibility and data ...

May 16, 2017

Managing application performance today requires analytics. IT Operations Analytics (ITOA) is often used to augment or built into Application Performance Management solutions to process the massive amounts of metrics coming out of today's IT environment. But today ITOA stands at a crossroads as revolutionary technologies and capabilities are emerging to push it into new realms. So where is ITOA going next? With this question in mind, APMdigest asked experts across the industry — including analysts, consultants and vendors — for their opinions on the next steps for ITOA ...

May 15, 2017

Digital transformation initiatives are more successful when they have buy-in from across the business, according to a new report titled Digital Transformation Trailblazing: A Data-Driven Approach ...

May 11, 2017

The growing market for analytics in IT is one of the more exciting areas to watch in the technology industry. Exciting because of the variety and types of vendor innovation in this area. And exciting as well because our research indicates the adoption of advanced IT analytics supports data sharing and joint decision making in a way that's catalytic for both IT and digital transformation ...

May 10, 2017

Colin Fletcher, Research Director at Gartner, talks about Algorithmic IT Operations (AIOps) and the challenges and recommendations for AIOps adoption ...