The True Cost of Downtime
September 01, 2016

Kevin Goldberg
AppDynamics

Share this

Do you know how much your organization risks with every potential outage?

Application performance issues can impact away more than revenue, your brand might take a substantial hit as well. Hundreds, thousands of potential customers could take to Facebook, Twitter, Yelp, the App Store and voice their complaints and give poor reviews simply because your app crashed, stalled, or they weren’t able to successfully check out.

Unfortunately, application issues are inevitable. Even if your uptime SLA is 99%, your application would still be down over an hour and a half per week, over 3 and half days per year!

According to the Aberdeen Group, large companies lose an average of $686,250 per hour of downtime. Emerson Network Power and Ponemon Institute also paints a gloomy picture showing that these downtime costs are increasing every year and show an 81% increase since 2010.

Whether these downtimes happen during Black Friday, Cyber Monday, or any other peak period, it’s best to prepare with the right application performance monitoring tool for your specific use case. The right APM can proactively monitor application issues and rapidly increase the time to resolution.

This infographic outlines the true cost of downtime:

Kevin Goldberg is the Content Marketing Manager at AppDynamics.

Share this

The Latest

July 26, 2017

The retail industry is highly competitive, and as retailers move online and into apps, tech factors play a deciding role in brand differentiation. According to a recent QualiTest survey, a lack of proper software testing — meaning glitches and bugs during the shopping experience — is one of the most critical factors in affecting consumer behavior and long-term business ...

July 25, 2017

Consumers aren't patient, and they are only one back-button click from Google search results and competitors' websites. A one-second delay can bump the bounce rate by almost 50 percent on mobile, and a two-second delay more than doubles it ...

July 24, 2017

Optimizing online web performance is critical to keep and convert customers and achieve success for the holidays and the entire retail year. Recent research from Akamai indicates that website slowdowns as small as 100 milliseconds can significantly impact revenues ...

July 21, 2017

Public sector organizations undergoing digital transformation are losing confidence in IT Operations' ability to manage the influx of new technologies and evolving expectations, according to the 2017 Splunk Public Sector IT Operations Survey ...

July 20, 2017

It's no surprise that web application quality is incredibly important for businesses; 99 percent of those surveyed by Sencha are in agreement. But despite technological advances in testing, including automation, problems with web application quality remain an issue for most businesses ...

July 19, 2017

Market hype and growing interest in artificial intelligence (AI) are pushing established software vendors to introduce AI into their product strategy, creating considerable confusion in the process, according to Gartner. Analysts predict that by 2020, AI technologies will be virtually pervasive in almost every new software product and service ...

July 18, 2017

Organizations are encountering user, revenue or customer-impacting digital performance problems once every five days, according a new study by Dynatrace. Furthermore, the study reveals that individuals are losing a quarter of their working lives battling to address these problems ...

July 17, 2017
Mobile devices account for more than 60 percent of all digital minutes in all 9 markets profiled in comScore's report: Mobile’s Hierarchy of Needs ...
July 14, 2017

Cloud adoption is still the most vexing factor in increased network complexity, ahead of the internet of things (IoT), software-defined networking (SDN), and network functions virtualization (NFV), according to a new survey conducted by Kentik ...

July 13, 2017

Gigabit speeds and new technologies are driving new capabilities and even more opportunities to innovate and differentiate. Faster compute, new applications and more storage are all working together to enable greater efficiency and greater power. Yet with opportunity comes complexity ...