Zenoss Service Dynamics Version 5.2 Released
January 04, 2017
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Zenoss announced the latest release of its Zenoss Service Dynamics platform, version 5.2.

The Zenoss hybrid IT monitoring platform was designed to be extensible through ZenPacks — plug-ins that use standard APIs and protocols to collect configuration information and monitor systems and applications without agents. The platform was also architected with the most scalable modern technologies, including Docker, Elasticsearch, and a big data Apache HBase back end, offering high-fidelity monitoring, ultimate scalability and reduced management overhead. Zenoss enables customers to tightly integrate IT development, deployment and operations to transform businesses that have massive IT environments.

Legacy approaches to IT monitoring are focused on monitoring traditional systems. The digital transformation that is occurring across large enterprises and service providers requires a new approach that is service- and application-centric. Now, these organizations are empowered to drive business through new levels of IT service reliability capabilities at the largest scale, with new Zenoss enhancements that include:

- Extensibility - Achieve fast mean time to resolution (MTTR) by immediately isolating issue root causes through new Zenoss extensions (ZenPacks). These extensions allow Zenoss to create service impact models that manage a customer's IT infrastructure as a portfolio of services. New and expanded ZenPacks for cloud, virtual and physical monitoring include VMware vSphere, Cisco UCS, Microsoft Windows, AWS, Microsoft Azure, OpenStack, Ceph, NetApp, IBM Power, HP ProLiant, HP-UX, Layer2 and Oracle.

- Performance - Scale large, highly distributed deployments with high-performance local and remote collector pools. Eliminate performance issues that can be caused by intermittent WAN latency with automated handling of data collection. Reduce large-scale management overhead with mass reassignment of production states, placing pools of systems in (or out of) maintenance mode. Allow more system operators to be productive with a redesigned approach to multiuser performance.

- Security - Secure communications with encryption between master and delegate resources with public/private key authentication and access.

"This release makes Zenoss the gold standard for performance and extensibility in hybrid IT monitoring and analytics," said Marcus MacNeill, VP of Product Management at Zenoss. "We are dramatically increasing the ability of IT operations and DevOps teams to drive revenue-generating IT services for our large enterprise and service provider customers that have widely distributed operations."

The Zenoss hybrid IT monitoring platform is offered as on-premises software and software as a service (SaaS). The on-premises software, Zenoss Service Dynamics, is designed for service-centric monitoring in modern hybrid IT environments and helps customers ensure service uptime, improve MTTR, consolidate monitoring functions, and reduce the cost of monitoring cloud and data center resources. Zenoss as a Service (ZaaS) is the hybrid IT monitoring SaaS option. ZaaS provides all of the IT monitoring capabilities of the Zenoss Service Dynamics platform but is hosted and managed by Zenoss.

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