"To ensure our clients' satisfaction, we prioritize the seamless performance of their critical applications. That's why we sought a monitoring solution that could offer a bird's-eye view of their IT infrastructure components, including VMs, databases, and server processes. Applications Manager proved to be the perfect fit, providing real-time insights that enable us to optimize our operations and provide unparalleled service to our valued customers."

As a leading non-bank mortgage service, the organization continually strives to optimize its solutions to deliver seamless digital experiences for its customers, clients, and investors. In its first few years, the company took a traditional on-premises approach towards its IT stack. Within weeks of evaluation, the team identified Applications Manager as a perfect fit for its requirements, as it offered real-time, contextual insight across the full stack — from infrastructure performance to end-user experience.

When looking for an application performance monitoring solution, the organization evaluated several solutions, but found none met their needs — until it discovered Applications Manager. "We evaluated SolarWinds but the solution was too heavy for us, cost-wise. We came across Applications Manager while researching online and since then there have not looked back. Additionally, we have also been using other ManageEngine solutions and, needless to say, it has become a one-stop shop for all our needs now." Peterson, one of the directors of AIDcares, noted.

"We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them."