Dynatrace announced the integration of Visually complete in its AI-powered platform.
Visually complete will detect how fast a web application renders above the fold content on the user’s device screen. In an industry first, Dynatrace will be integrating this into both real user and synthetic monitoring, which will allow teams to correlate real user Visually complete performance against critical user experience metrics like bounce rates, error rates and conversions.
“Customer experience is the true differentiator today, and the only way we can improve the experience is with accurate, contextual measurements and insights. Visually complete dashboards capture the visual experiences of real customers, as if you were sitting beside them. The visual data connects performance to business outcomes and accelerates performance improvement cycles, driving alignment across IT and the business,” explains Marc Olesen, SVP & GM, Digital Experience at Dynatrace.
Klaus Enzenhofer, Senior Technology Strategist for Dynatrace Labs in Austria expands on the significance of having Visually complete available for real user monitoring, “You can never account for all the different locations, devices, operating systems and browser types used by consumers without real user monitoring. And when it comes to speed and page load times – which ones do you measure? First byte, full response time or DOM interactive? Which measurement is most relevant to the experience of your individual user? Our goal was to eliminate these remaining questions. Now IT and business have every piece of experience data they need in the one place and analysed in whatever context they require.”
Delving deeper into the value of Visually complete from an application development point of view, Enzenhofer continued, “Without a visual representation of the real user experience, it’s easy to have a discrepancy between what a customer sees as a good experience and what a developer believes is a good experience. For example, in the case of traditional HTML sites, speed metrics might say that a page has loaded slowly, when from a visual perspective enough content has appeared for the user to be able to engage and interact. This was a technical gap in the data that we had to close for our customers, and their feedback has been brilliant.”
Visually complete will be integrated into the platform in April.
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
