ManageEngine announced the addition of ActiveSync traffic monitoring to Exchange Reporter Plus, the company’s change audit and reporting solution for Microsoft Exchange Server.
The new feature equips Exchange Reporter Plus with timely, contextually-rich reports on ActiveSync activity throughout the enterprise, giving IT teams the information they need to efficiently manage their Exchange ActiveSync implementation and their inventory of related smart devices.
The "bring your own device" (BYOD) trend is combining with overall demands for enterprise mobility to flood organizations with mobile devices. In turn, Exchange users are increasingly accessing their mailboxes from their mobile devices via ActiveSync. To accommodate the explosion in mobile access without compromising Exchange performance, IT admins need to closely monitor and track mobile devices and the corresponding ActiveSync traffic. However, PowerShell and other scripting techniques are ill-suited to manage today’s mobile demands.
"Exchange admins need a deep understanding of ActiveSync traffic patterns, including details such as which employee and what device accessed the Exchange server at what time,” said Manikandan Thangaraj, director of product management, ManageEngine. “Now, Exchange Reporter Plus can monitor, track and report on those details and others to dramatically improve ActiveSync device management and contextual understanding of individual sync events."
For perspective on the efficiency gains enabled by the new ActiveSync traffic monitoring feature, consider the time required to track ActiveSync activity. If it takes two minutes to track one device manually, an Exchange admin could spend over three hours tracking ActiveSync activity for 100 devices. Exchange Reporter Plus, on the other hand, can now track that ActiveSync activity instantaneously.
Similarly, the detailed views of ActiveSync traffic created by Exchange Reporter Plus help IT teams precisely tailor their Exchange server infrastructures to meet mobile demands. Without those detailed views, IT teams can easily over-invest in Exchange server infrastructure to avoid swamping their networks with mobile traffic they don’t fully understand.
The ActiveSync traffic monitoring reports now available in Exchange Reporter Plus include general reports that automatically retrieve ActiveSync statistics that would otherwise need to be retrieved manually.
The ActiveSync general report statistics include:
- the breakdown of device type and name
- policy details corresponding to mailboxes
- ActiveSync status information
- summary reports on device-specific count plus device count per user
In addition to general information on the device inventory, Exchange Reporter Plus also includes ActiveSync request reports to monitor ActiveSync traffic and provide instant reports on device-specific sync requests.
The ActiveSync request report statistics include:
- the list of successfully executed commands, such as "send mail," "reply" and "forward"
- overall sync request summaries based on mailboxes and servers
- hourly and weekly reports on sync requests
- summary reports on top synced mailboxes and servers
Exchange Reporter Plus is available immediately.
Related Links:
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
