Moogsoft announced new product features and enhancements that expand integration capabilities, improve the user experience, and provide customers with actionable insights within days of implementation.
“Customers are moving fast as they adapt to the new digital world. But we know that this introduces complexity when you have a mixture of old and new. This is why Moogsoft provides a domain-agnostic AIOps platform that helps keep strategic transformation initiatives on track with minimal disruption to the organization,” said John Haley, VP of product and market strategy.
The latest feature benefits and enhancements include:
■ Enhancements to service collaboration
- Insights dashboard: Insights, the newest analytics and reporting dashboard, gives users a high-level view of the incident management lifecycle through historical data and business services trends.
- Advanced ServiceNow integration: Improved usability with ServiceNow through advanced bi-directional capabilities, maintenance windows and related CIs.
■ User experience enhancements and automation
- Webhook enhancements: Amplified customization for incident API’s by linking to webhooks to further automate workflow and outbound integration.
- Improved filters for incidents and alerts: Grid Filtering improves the UI by allowing views based on a user’s priorities, from application management to incident severity.
- Single Sign-On: Improved configuration of Azure Active Directory for Single Sign-On (SSO) authentication for users outside of central IT teams to DevOps and SRE teams.
- New user onboarding improvements: To quickly show Moogsoft’s value to new users, an updated, intuitive flow is presented for ingesting data and turning alerts into actionable insights.
The Latest
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...
Artificial intelligence (AI) is rapidly reshaping industries around the world. From optimizing business processes to unlocking new levels of innovation, AI is a critical driver of success for modern enterprises. As a result, business leaders — from DevOps engineers to CTOs — are under pressure to incorporate AI into their workflows to stay competitive. But the question isn't whether AI should be adopted — it's how ...
