Nexthink announced Nexthink Adopt, a digital adoption product, built on a Digital Employee Experience (DEX) platform driven to eliminate every application issue employees face.
The solution delivers end-to-end application success ensuring application owners can maximize application potential and boost users’ productivity. With Nexthink Adopt, application owners get a better return on investment with AI-driven analytics, personalized employee guidance, and enhanced visibility into technical performance and reliability.
Nexthink Adopt meets employees where they are with targeted desktop pop-up campaigns based on user actions or inactions and delivers 1-click technical self-help and IT remediation to guide the user’s end-to-end application journey.
Within the application, Nexthink Adopt reduces digital friction by increasing application adoption, engagement and proficiency resulting in increased employee productivity, improved data quality and reduced IT support costs.
Key features of Nexthink Adopt include:
- Predictive AI-driven analytics to improve usage, reduce error, and save employee time
- Personalized experience across in-app guidance, multi-app journeys, contextual support and training
- Targeted desktop pop ups to drive adoption, collect feedback and resolve issues with 1-click
- Deep visibility into application technical performance, reliability, and availability for continuous application performance
- No code browser extension for easy set up and scale across single and multi-application set ups
- Center of Excellence of dedicated team of digital adoption experts
“In today’s digital workforce, employees can’t succeed if they struggle with applications,” said Samuele Gantner, Chief Product Officer at Nexthink. “To drive successful digital transformation, ensuring that apps work and are performant is a first step but not enough. Companies also need to ensure that employees are aware of these apps and know how to use them properly. Otherwise, it leads to hours of lost work, legal ramifications, or loss of revenue. Nexthink Adopt is the solution to a problem every company has, but only Nexthink provides digital employee experience capabilities with in-app, contextual guidance of applications to deliver customers the best return on their application investments.”
The Latest
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner's annual global survey of CIOs and technology executives ...
Artificial intelligence (AI) is rapidly reshaping industries around the world. From optimizing business processes to unlocking new levels of innovation, AI is a critical driver of success for modern enterprises. As a result, business leaders — from DevOps engineers to CTOs — are under pressure to incorporate AI into their workflows to stay competitive. But the question isn't whether AI should be adopted — it's how ...
