Gigamon has teamed with Empirix to extend the analytical capabilities of the Empirix IntelliSight customer experience and performance management platform.
The combination of the Gigamon Visibility Fabric with the IntelliSight platform enables Empirix service providers to improve customer experience with data-intense applications such as video, voice and machine-to-machine (M2M) communications. This advanced solution combines the advanced traffic intelligence of the Gigamon platform with IntelliSight to transform volumes of data into real-time understanding of user experiences, which allows service providers to raise service levels and increase profitability.
“As content grows ever richer and real-time applications proliferate, especially in the enterprise and unified communications space, they generate higher volumes of network traffic that challenges service providers to maintain and improve performance levels,” said Franco Messori, Chief Strategy Officer at Empirix. “The more traffic a service analytic solution has to process, the longer it takes to do its essential work of identifying trends that could lead to customer impacting issues. Gigamon’s data filtering and aggregation functionality, in conjunction with the ability to dynamically change configurations, directly complements IntelliSight’s capabilities. Together, the solutions enable service providers to see their networks from their customers’ perspectives, which is key to customer acquisition and retention.”
Empirix IntelliSight can ingest vast quantities of data leveraging intelligent optimization to better understand customer experience, application and performance management, as well as enhance the ability to make strategic business decisions. Its advanced data visualization options enable users of all technical abilities to quickly derive meaning from mountains of data, enabling providers to anticipate and pinpoint in real time service quality and network systems issues that affect applications and customers.
“Carriers are constantly exploring new paths to monetization, and that journey begins with having clear insight into how their own infrastructure is being utilized by their subscribers,” said Shehzad Merchant, CTO at Gigamon. “As the carrier infrastructure evolves to a converged 4G/LTE infrastructure with new applications running over that infrastructure, Gigamon’s Visibility Fabric solutions provide pertinent, correlated, de-duplicated, and highly optimized traffic feeds to Empirix’s IntelliSight platform. This provides carriers with a deeper insight into their infrastructure, which in turn results in the ability to pinpoint issues and resolve problems faster in order to meet service level agreements while also offering the ability to create new and innovative premium services.”
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
