Reveille Software announced a subscription offering to manage ECM applications.
“IT departments are facing pressure to continuously optimize their significant investments, including their ECM applications,” said Bob Estes, president and CEO of Reveille. “By deploying Reveille in days, and paying a low monthly rate, more companies can gain deep visibility into their ECM application usage and performance; enabling active management of the application and better decision making for future growth.”
This announcement comes shortly after the release of Reveille 7.0, which included a patent-pending ECM data collection capability. The Reveille Collector gathers information from various applications and presents findings via intuitive, graphical dashboards and reports for both IT and business-level consumption. Document and electronic capture, workflow-process exceptions and repository activity is monitored and measured against customer-defined scorecard metrics and key performance indicators.
More than 400 companies have already benefited from Reveille’s proactive approach to ECM application management, which includes out-of-the-box tests, metrics, alerts, and reports to ensure service level attainment, operational efficiency and compliance. To reduce the time to resolution, Reveille notifies pertinent parties when an issue is identified and can even automate the repair of specific problems – shifting management of ECM applications from reactive to proactive.
Reveille’s agentless design enables rapid deployment, often only requiring five business days or less.
“ECM applications are increasing in complexity and require management to ensure all connected applications and integrations are working as expected,” said Dave Gibson COO of Reveille. “However, with continuing budget constraints, companies need flexible pricing options to add ECM application management into their environment quickly.”
Reveille subscriptions are available for multi-application ECM deployments, including EMC Captiva, EMC Document Sciences xPression, EMC Documentum, IBM Content Manager, IBM FileNet P8, Kofax, and Microsoft SharePoint.
The Latest
In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...
In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...
Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...
New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...
Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...
SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...
Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...
AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...
If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...
In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...
