Virtual Instruments Names New Sales and Services Executives
March 31, 2017
Share this

Virtual Instruments announced the appointments of Sheen Khoury as EVP of Worldwide Sales and Rick Haggart as SVP of Professional Services.

Philippe Vincent, CEO of Virtual Instruments, said, “Rick and Sheen are high-performing, proven individuals that bring strong industry knowledge and experience to our leadership team. They are wholly committed to ensuring that our customers achieve their business goals and benefit from our App-centric infrastructure performance management solutions.”

Sheen Khoury brings more than 25 years of operational experience in delivering and scaling global sales teams, along with his passion for working with customers, to lead and expand Virtual Instruments’ worldwide sales organization. He is known for his deep expertise and ability to drive sales within the global data center, service provider, cloud-native and software-defined market ecosystems. Khoury successfully built the initial go-to-market strategies and sales teams at Indix, Vyatta (acquired by Brocade), Aerohive Networks, NetScaler (Citrix), Good Technology and Exodus Communications.

“The excitement from our customers and partners to bridge the worlds of application and infrastructure performance management underscores how critical it is for us to fulfill this market need,” said Khoury. “No other company provides this level of visibility and actionable insight to enterprise IT teams today, so it’s an exciting time to join Virtual Instruments and help expand the value we bring to more customers.”

Rick Haggart will lead the Virtual Instruments Customer Success Services team, delivering the company’s expertise, best practices and knowledge to every customer. He brings a wealth of technology leadership experience, including leading infrastructure practice areas, developing and productizing go-to-market solutions, and working globally with Fortune 500 companies as a partner at Accenture. He ran Accenture’s Internet Center of Excellence in Palo Alto, where he delivered solutions to customers and also supported the development of skills, frameworks and solutions for its global clients. In addition, Haggart founded and managed a travel information technology company.

“Virtual Instruments is a world-class organization with one of the most dedicated customer services teams across all major industries,” said Haggart. “With a customer base as diverse as Virtual Instruments, all of our existing and future customers will benefit from our team’s vast experience in best practices and insights related to optimizing the performance, availability and cost of IT infrastructure.”

Share this

The Latest

November 26, 2024

In the heat of the holiday online shopping rush, retailers face persistent challenges such as increased web traffic or cyber threats that can lead to high-impact outages. With profit margins under high pressure, retailers are prioritizing strategic investments to help drive business value while improving the customer experience ...

November 25, 2024

In a fast-paced industry where customer service is a priority, the opportunity to use AI to personalize products and services, revolutionize delivery channels, and effectively manage peaks in demand such as Black Friday and Cyber Monday are vast. By leveraging AI to streamline demand forecasting, optimize inventory, personalize customer interactions, and adjust pricing, retailers can have a better handle on these stress points, and deliver a seamless digital experience ...

November 21, 2024

Broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams, according to new research conducted by Dimensional Research and sponsored by Broadcom ...

November 20, 2024

New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...

November 19, 2024

Leaders in the financial services sector are bullish on AI, with 95% of business and IT decision makers saying that AI is a top C-Suite priority, and 96% of respondents believing it provides their business a competitive advantage, according to Riverbed's Global AI and Digital Experience Survey ...

November 18, 2024

SLOs have long been a staple for DevOps teams to monitor the health of their applications and infrastructure ... Now, as digital trends have shifted, more and more teams are looking to adapt this model for the mobile environment. This, however, is not without its challenges ...

November 14, 2024

Modernizing IT infrastructure has become essential for organizations striving to remain competitive. This modernization extends beyond merely upgrading hardware or software; it involves strategically leveraging new technologies like AI and cloud computing to enhance operational efficiency, increase data accessibility, and improve the end-user experience ...

November 13, 2024

AI sure grew fast in popularity, but are AI apps any good? ... If companies are going to keep integrating AI applications into their tech stack at the rate they are, then they need to be aware of AI's limitations. More importantly, they need to evolve their testing regiment ...

November 12, 2024

If you were lucky, you found out about the massive CrowdStrike/Microsoft outage last July by reading about it over coffee. Those less fortunate were awoken hours earlier by frantic calls from work ... Whether you were directly affected or not, there's an important lesson: all organizations should be conducting in-depth reviews of testing and change management ...

November 08, 2024

In MEAN TIME TO INSIGHT Episode 11, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Secure Access Service Edge (SASE) ...